New Palestine Veterinary Clinic

- 5237 W U.S. 52, New Palestine, IN 46163

For pet owners in New Palestine and the surrounding communities in Indiana, **New Palestine Veterinary Clinic (NPVC)** serves as a local **Animal Hospital** dedicated to providing both routine wellness and critical **Veterinary Care For Dogs And Cats**. Located conveniently on W U.S. 52, this clinic aims to be a comprehensive resource for all your pet’s health needs, from the earliest stages of **Puppy & Kitten Care** to supportive **Senior Pet Care** and **End Of Life Pet Care**.

The clinic is committed to modern, progressive veterinary medicine, notably through its adoption of the **Fear Free Certification** program. This means the entire team—doctors and staff—is trained to employ techniques that help alleviate fear, anxiety, and stress in pets during their **Veterinary Visits**. This commitment is crucial for pets that often find a trip to the vet stressful, ensuring a more positive experience with every **Vet Exams**. NPVC encourages the use of pheromone diffusers, happy voices, and positive reinforcement to create a calming environment for its patients.

However, the clinic's transition and current philosophy have garnered a mixed reputation among long-time Indiana residents. While newer clients, like one who praised the "amazing" care and "empathy and compassion" shown to their dog Bowser during a short but urgent time, express strong satisfaction, older clients reflect on a significant shift in practice culture. A highly critical review shared the heartbreaking story of a beloved 11-year patient whose owners, in a time of crisis, were denied **End Of Life Pet Care** to alleviate suffering, reportedly due to a staffing decision related to a cancelled appointment. This client noted a perceived change to a "big corporate" mindset, where business needs appeared to overshadow the "caring, loving office" culture that existed under previous ownership.

It is important for prospective clients in the Indiana region to consider both the high-quality **Diagnostic Imaging** and modern medical capabilities of NPVC, as well as the critical feedback regarding compassion and responsiveness during sensitive, non-scheduled situations. The clinic's stated commitment to excellent care remains evident in its comprehensive services, including **Pet Digital Radiology** and **Pet Ultrasound**, which offer valuable tools for managing **Illness & Injury**.

Ultimately, New Palestine Veterinary Clinic presents itself as a modern **Animal Hospital** with certified staff, utilizing advanced protocols like **Fear Free Vet Visits** and a wide range of medical services to support the long-term health of your companion. They invite pet owners to partner with them in their pet’s journey toward a **Dog Healthy** life.

New Palestine Veterinary Clinic is conveniently situated in New Palestine, IN, a location easily reachable for residents in Hancock County and the broader central Indiana area.

• Address: 5237 W U.S. 52, New Palestine, IN 46163, USA
• Accessibility Features: The facility is designed with attention to physical accessibility, offering a **Wheelchair accessible entrance**, a **Wheelchair accessible parking lot**, and a **Wheelchair accessible restroom**, ensuring ease of access for all human visitors.
• Amenities and Comfort: To accommodate all clients, the clinic provides a **Restroom** and a **Gender-neutral restroom**.
• Planning Your Visit: The clinic operates on an **Appointments recommended** basis, advising clients to call ahead to ensure their pet can be seen promptly and to minimize wait times, especially for routine **Physical Exam** appointments.

As a full-service **Veterinarian** and **Animal Hospital**, New Palestine Veterinary Clinic offers a robust catalog of services designed for lifelong **Preventive Care For Cats** and dogs, alongside diagnostics and surgical care for **Illness & Injury**.

Core services provided include:

• Preventive and Wellness Care: This is the foundation of their practice and includes routine **Vet Exams**, the important **Dog Exam**, **Nail Trims**, and preventative measures like **Flea & Tick Preventatives** and **Parasite Preventatives**.
• Life Stage Care: Focused services are available for all ages, including specialized **Puppy & Kitten Care** protocols and comprehensive programs for **Senior Pet Care**.
• Advanced Diagnostics: The clinic utilizes modern imaging and laboratory tools for accurate and timely diagnoses. This includes non-invasive **Pet Ultrasound** and **Pet Digital Radiology** (also known as **X-Rays**). They also offer **Diagnostic Imaging** for various health issues, allowing for quicker treatment of conditions like **Ear Infections**.
• Surgery and Anesthesia: The facility is equipped to perform a variety of surgical procedures, from essential **Spay & Neuter Procedures** to more complex **Soft Tissue Surgery** and general **Pet Surgeries**. All procedures include thorough **Surgical Monitoring**.
• Specialized Medical Services: They offer focused care in areas such as **Pet Allergy & Dermatology** to diagnose and manage uncomfortable skin conditions, and **Pet Behavior Counseling** to address problematic pet behaviors. They also offer **Dog Genetic Testing**.
• Dental Health: Dedicated **Veterinary Dental Care** is provided, including management of **Dental Disease** and general **Pet Dental Care**.
• Emergency and Pharmacy: The clinic offers **Emergency Veterinary Care** and general **Emergency Pet Care** during operating hours. They maintain a comprehensive **Pharmacy & Pet Products** inventory and facilitate **Pet Prescription Refills** and allow a **Request Refill** option for client convenience.
• Additional Services: Other critical services include **Pet Microchipping**, support with **Pet Nutrition**, issuing **Pet Health Certificates**, **First Aid** assistance, and compassionate **End Of Life Pet Care**.

The distinguishing characteristics of New Palestine Veterinary Clinic center on emotional and diagnostic care, making them a technologically capable and compassion-focused option for Indiana pet owners.

• Fear Free Certified Environment: The clinic's commitment to **Fear Free Certification** is a major highlight. This signifies a proactive effort to reduce the stress associated with **Veterinary Visits**, employing techniques that make the experience better for both the pet and the owner. This includes everything from the environment to specific handling techniques.
• Advanced In-House Imaging: The availability of sophisticated **Diagnostic Imaging** tools like **Pet Digital Radiology** and **Pet Ultrasound** allows for rapid, on-site assessment of internal issues. This capability helps to quickly pinpoint the cause of **Illness & Injury** and formulate effective treatment plans without needing external referrals for basic diagnostics.
• Comprehensive Behavioral and Specialized Medicine: Offering **Pet Behavior Counseling** demonstrates a commitment to the pet's overall well-being beyond physical health. Combined with services like **Pet Allergy & Dermatology** and **Dog Genetic Testing**, they provide an integrated approach to complex health issues.
• Lifelong Care Focus: From structured **Puppy & Kitten Care** to attentive **Senior Pet Care**, the clinic emphasizes a continuum of service that adjusts to the changing health needs of a pet throughout its life.
• Surgical and Dental Expertise: The inclusion of various **Surgical Procedures**, including **Soft Tissue Surgery** and advanced **Veterinary Dental Care**, ensures that all necessary treatment can be performed in a familiar, trusted location.
• Emergency and Prescription Support: Being a source for **Emergency Pet Care** during operating hours, combined with easy access to a full **Pharmacy & Pet Products** and prescription refill options, provides significant peace of mind and convenience for local clients.

For scheduling a **Physical Exam**, requesting a **Request Refill**, or inquiring about **Emergency Veterinary Care**, Indiana residents can contact New Palestine Veterinary Clinic directly.

• Address: 5237 W U.S. 52, New Palestine, IN 46163, USA
• Phone: (317) 861-4423

Choosing New Palestine Veterinary Clinic means opting for a practice that has demonstrably embraced modern protocols to enhance the emotional well-being of its patients through its **Fear Free Certified** staff and environment. For pet owners who struggle to bring their anxious pets to the vet, the **Fear Free Vet Visits** program is a significant advantage, promoting better long-term health compliance. Furthermore, the clinic is technically well-equipped, offering essential **Pet Ultrasound** and **Pet Digital Radiology** for quick and accurate diagnosis of **Illness & Injury**.

However, potential clients must weigh these advanced medical and emotional health offerings against the serious concerns raised by long-time patrons regarding corporate practices and responsiveness during unscheduled, high-stress, life-or-death situations. While newer clients praise the **empathy and compassion** shown for their pets, the historical change in practice philosophy is a factor for the community. For those seeking a facility with a wide range of services, excellent technology for **Diagnostic Imaging**, a focus on **Pet Behavior Counseling**, and a deep commitment to reducing pet anxiety, New Palestine Veterinary Clinic is a capable and highly trained local resource in central Indiana.

New Palestine Veterinary Clinic

5237 W U.S. 52, New Palestine, IN 46163, USA