Pet Stores

- 125 W Crescentville Rd, Cincinnati, OH 45246

Introduction / Overview

For businesses across Ohio and the entire nation specializing in pet products, the name “Pet Stores USA” represents a long-standing commitment to efficient wholesale distribution and cutting-edge e-Commerce solutions. Operating as a division of the Cincinnati-based UTM Distributing Company, which has been in the distribution business since the 1960s, Pet Stores USA is not a traditional retail store where local Ohio residents shop for personal pet supplies. Instead, it is a critical B2B (Business-to-Business) partner, serving independent pet stores and large online retailers by supplying a vast inventory of top-tier pet items.

The company was established specifically to address the growing e-Commerce market, quickly becoming a clear leader in drop shipping services within the pet industry. This service allows retailers, from small Ohio pet shops to large online platforms, to offer over 2,500 products—including dog, cat, bird, fish, and small animal supplies—without the need to maintain their own large warehouse inventory. The products are shipped directly to the retailer's customers from the centrally located Cincinnati, Ohio facility, ensuring timely delivery across the country.

With decades of logistics experience and a concentrated focus on pet products for nearly 30 years, Pet Stores USA provides high-quality, name-brand merchandise, focusing on items that may not be available in local grocery stores. Their strength lies in their retail partnerships, and as a true wholesaler, they do not sell products at retail prices, ensuring they never compete directly with their valued clients. This dedication to partnership is echoed in customer testimonials, where clients praise the company as a "Great BTB Company to deal with" and compliment the team members like Brian for being "Nice to deal with."

Location and Accessibility

Pet Stores USA maintains its central operations at 125 W Crescentville Rd, Cincinnati, OH 45246, USA. This Cincinnati location provides a distinct logistical advantage, placing the company at the heart of the national shipping network. For their retail partners, this central Ohio hub is crucial for ensuring quick and efficient delivery times across the entire United States, a cornerstone of their drop shipping service.

The facility's primary function is as a distribution center and business office, operating during standard weekday business hours, typically Monday through Friday, 8:00 AM to 5:00 PM EST. As a wholesale operation focused on business transactions rather than direct consumer retail, the services are generally conducted through electronic communication and logistics.

While the nature of the business is B2B, certain accessibility and planning features are noted for partners who may visit the location or interact with the company's structure:

• Wheelchair Accessible Parking Lot: Available for ease of access for visitors or partners meeting with the team.
• Quick Visit: The operational setup is designed for efficient, professional interactions, supporting a quick turnaround for business transactions and needs.
• Flexible Payments: The business accepts various payment methods for wholesale transactions, including Credit Cards and Debit Cards.

Services Offered

Pet Stores USA, through its division of UTM Distributing, provides a tailored suite of services designed exclusively for pet retailers, focusing on supply chain efficiency and e-Commerce enablement.

• Wholesale Pet Supplies Distribution: Offering a large, growing catalog of over 2,500 top-brand pet items, including supplies for Cat, Bird, Fish, Other, Outdoor, and Small Animal categories.
• e-Commerce Drop Shipping Fulfillment: The company's core strength, where they ship products directly from their Cincinnati warehouse to the retailer's end-customer, eliminating inventory and shipping concerns for the retail partner.
• Master + Distribution Model: A comprehensive logistics process where Pet Stores USA buys, stocks, and ships the products after the customer places an order with the retail partner.
• e-Commerce Solutions: Providing flexible options to get retailers online quickly, including a proprietary pet website builder and open-source solutions with pre-loaded online shopping carts.
• Inventory and Logistics Management: Utilizing a talented buying team and advanced systems for inventory forecasting and demand planning to ensure products are kept in stock.
• Vendor Solution Services: Offering "instant distribution" across various channels to connect manufacturers with a plethora of customers.
• Value-Added Services: Specialized assistance such as product assembly, packaging, and repackaging to meet specific retail needs.
• Accounting Services: Streamlining the sales process for manufacturing partners by managing billing and return credits to and from distributors.
• Electronic Pet Training Product Specialization: Recognized as the nation's largest wholesaler and drop shipper of electronic pet training products from major brands like Petsafe, Dogtra, and Contech.

Features / Highlights

The unique positioning of Pet Stores USA in the wholesale pet supply market offers distinct advantages to their retail partners across Ohio and beyond.

• Leadership in Drop Shipping: Recognized as the clear leader in providing pet industry drop ship services with over a decade's head start on competitors.
• Centralized Cincinnati Location: Operating from a strategically central Ohio warehouse, which ensures fast and timely delivery of products to end-consumers nationwide.
• Vast and High-Quality Inventory: Offers an extensive catalog of over 2,500 high-quality, name-brand pet items, ensuring retail partners can stock desirable merchandise.
• Strong B2B Partnership Focus: Operates strictly as a wholesaler, committed to never competing at retail with their partners, a policy that builds trust and loyalty, as noted in customer reviews.
• Decades of Logistics Experience: Built upon the over 50 years of logistics expertise and nearly 30 years of pet industry focus from its parent company, UTM Distributing.
• Expert e-Commerce Support: Provides cutting-edge technology solutions, including website builders and SEO experts, to help retail partners excel in the online marketplace.
• Specialization in High-Demand Categories: Recognized as the largest distributor of electronic pet training products, a major category for many pet retailers.
• Operational Efficiency: Processes are optimized for a Quick Visit and high-volume, reliable fulfillment, ensuring retail partners can rely on the supply chain.

Contact Information

Retailers and potential partners looking to utilize Pet Stores USA's wholesale or drop shipping services can connect with their Cincinnati-based team using the following information. The business is primarily focused on serving its partners during standard business hours.

Address: 125 W Crescentville Rd, Cincinnati, OH 45246, USA

Phone: (888) 300-5139

The team, including highly-praised staff members like Brian, is dedicated to working with retailers to grow their business, whether through stocking inventory or managing e-Commerce fulfillment.

What is Worth Choosing Pet Stores USA?

For any Ohio entrepreneur or established retailer—whether brick-and-mortar or online—seeking a competitive edge in the pet industry, choosing Pet Stores USA is worth it for the unparalleled logistical advantage and committed partnership. The company’s core value proposition is the ability to offer a massive inventory of over 2,500 top-tier pet products without the retailer incurring the overhead of warehousing or shipping. This is powered by their status as the nation's premier Pet Supply Drop Shipping operation, allowing retailers to focus entirely on marketing and sales.

The central location in Cincinnati, Ohio, ensures that products are always shipped efficiently, providing a critical benefit in today's fast-paced e-Commerce landscape. Beyond logistics, the company invests in the success of its partners, offering invaluable e-Commerce Solutions like website development and SEO expertise to help independent businesses compete effectively against larger entities. This commitment to the retailer, avoiding retail competition and offering lower wholesale prices, creates a truly symbiotic relationship.

Testimonials confirm the excellent customer experience, noting the professional and supportive nature of the staff. This means that when you partner with Pet Stores USA, you're not just gaining access to a warehouse; you're gaining a Cincinnati-based team with decades of experience who is invested in your success. For any business in Ohio looking to scale its pet product offerings with minimized risk and maximized efficiency, Pet Stores USA is the strategic distribution partner of choice.

Pet Stores

125 W Crescentville Rd, Cincinnati, OH 45246, USA