Banfield Pet Hospital Introduce
For pet owners across the Arizona East Valley, maintaining the long-term health and wellness of their companion animals requires consistency and proactive care. The **Banfield Pet Hospital** at the Mesa location on Signal Butte Road offers a wide spectrum of general veterinary services, emphasizing preventative medicine and the convenience of its comprehensive Optimum Wellness Plans®. This facility operates as both a dedicated veterinarian clinic and a full-service animal hospital, aiming to provide accessible, essential care through every stage of a pet’s life, from young kittens and puppies to senior companions.
The core philosophy of Banfield is centered on making preventative care predictable and affordable. Rather than solely reacting to illness, the hospital structure encourages regular check-ups, which are vital for catching potential health issues early, a strategy that often leads to better outcomes and lower overall lifetime costs for pet parents. This particular location in Mesa serves the local community with a commitment to providing a welcoming, professional, and full-service environment for all pets and their owners.
The Banfield Pet Hospital in Mesa is strategically located to offer maximum convenience for East Valley residents. Situated inside the PetSmart store on South Signal Butte Road, near US 60, its location allows pet owners to combine their veterinary visits with purchasing essential pet supplies, food, and other services. This co-location is a major logistical benefit for busy Arizona families.
The specific address for this central location is:
1858 S Signal Butte Rd, Mesa, AZ 85209, USA
Appointments are required or at least highly recommended, reflecting the hospital’s operational model which seeks to manage patient flow and ensure focused care. Potential clients should always call ahead or utilize online scheduling to secure their preferred visit time. The facility caters to all community members, ensuring a welcoming environment that is specifically noted as LGBTQ+ friendly. Furthermore, to assist all clients, the location provides a wheelchair accessible parking lot, demonstrating a practical commitment to ease of access.
This Banfield Pet Hospital offers a wide array of general veterinary and animal hospital services, focusing heavily on preventative care that can be packaged into their popular Wellness Plans. Their service catalogue covers both routine health maintenance and necessary procedural interventions. The services available include:
- Comprehensive Exams: Regular, thorough physical examinations essential for monitoring health baselines.
- Vaccinations: Administration of all routinely recommended vaccinations and boosters to protect against common illnesses.
- Parasite Control: Diagnosis and preventative treatments for internal and external parasites, including heartworm and intestinal deworming.
- General Dentistry: Services encompassing prophylactic care, professional cleaning, and treatment of general dental issues.
- General Surgery: Performing common surgical procedures, most notably spays and neuters.
- Diagnostic Imaging: Utilizing modern equipment such as digital radiography (X-rays) and ultrasonography for internal diagnostics.
- Medical Services: Diagnosis and treatment of various conditions, including gastrointestinal illnesses and coat and skin care treatment.
- Behavior and Nutrition: Offering professional behavior advice and dedicated nutrition advice to support overall pet health and management.
- Microchipping: Provision of this crucial service for permanent pet identification and safety.
- Medical Grooming: Specific grooming services administered for medical necessity or therapeutic purposes.
- End of Life Care: Compassionate and supportive care for pets during their final stages of life.
A few features distinguish this hospital within the Arizona veterinary community, centering on their corporate model and commitment to proactive health:
- Optimum Wellness Plans®: The signature offering, these are preventative care packages (not pet insurance) that allow owners to pay a monthly fee to cover a set number of essential wellness services. For many pet owners, this structure provides a significant cost savings on covered services like unlimited office visits and annual dental cleaning (depending on the plan tier).
- Unlimited Office Visits: A key benefit of the Wellness Plans is the inclusion of unlimited non-emergency office visits at no extra fee, encouraging pet owners to bring their animals in for concerns as they arise, rather than waiting for issues to escalate.
- National Network Access: As part of a national network, the Wellness Plans are portable and can be utilized at any Banfield Pet Hospital location across the country, providing continuity of care for Arizona residents who travel or relocate.
- Convenience of Location: Being situated inside a major PetSmart store enhances the client experience, allowing for easy access to pet supplies immediately before or after a veterinary visit.
- Focus on Preventative Medicine: The entire practice model is built around preventative care, which multiple customers cite as a major reason for continued patronage over many years and across multiple pets.
- Inclusivity: The hospital is explicitly listed as LGBTQ+ friendly, demonstrating a commitment to creating a safe and welcoming environment for a diverse clientele.
Arizona pet parents interested in the services at the Mesa location or in learning more about the Optimum Wellness Plans can reach the hospital directly. Due to the appointment-required nature of the services, it is best to call ahead or utilize their online system.
- Address: 1858 S Signal Butte Rd, Mesa, AZ 85209, USA
- Phone: (480) 358-6760
- Mobile Phone: +1 480-358-6760
It is important to note that while the Wellness Plans offer excellent savings on preventative care, they are annual contracts and not pet insurance. Clients are advised to thoroughly review the terms of the plans, particularly regarding early cancellation and coverage for accidents or illnesses, which are typically not included.
The primary reason for Arizona pet owners to choose Banfield Pet Hospital in Mesa, AZ, is the unique value proposition offered by the **Optimum Wellness Plans®**. For pets requiring frequent routine care, vaccinations, and comprehensive physical exams, these plans can represent substantial annual savings. The unlimited office visits and included services like diagnostic testing and annual dental cleaning (on higher-tier plans) remove the financial barrier to proactive care, enabling early detection of diseases and consistent health management.
The established structure and consistency of a large animal hospital network also provide a certain level of assurance regarding medical standards and access to a wide range of general veterinary services. While some customer feedback points to occasional organizational issues, such as appointment rescheduling or waiting times, many long-term clients consistently praise the quality and caring nature of the veterinary staff and the significant financial benefits and peace of mind provided by the wellness program. For pet parents dedicated to a comprehensive, year-round preventative health strategy, the model offered by this Mesa hospital is a compelling choice in the Arizona veterinary market.
Banfield Pet Hospital Services
Veterinarian
- Behavior advice
- Coat and skin care treatment
- Comprehensive exams
- Digital radiography
- End of life care
- Gastrointestinal illness diagnosis and treatment
- General dentistry
- General surgery
- Medical grooming
- Microchipping
- Nutrition advice
- Parasite control
- Spays and neuters
- Ultrasonography
- Vaccinations
Banfield Pet Hospital Details
Accessibility
- Wheelchair accessible parking lot
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
1858 S Signal Butte Rd, Mesa, AZ 85209, USA
Banfield Pet Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1I've had Banfield wellness program for three consecutive dogs over several years. I've always had great experience with the staff and the dental benefits for optimum plans are a great savings. I had one dog pass away from cancer about halfway thru an annual plan and you do have to pay for the full year, but overall, I have saved a lot of money using their wellness coverage. Every vet I've seen has been excellent and caring.
September 30 · D WI had my second appointment for my two new kittens at this location. When I arrived, they told me my appointment was actually two hours later. I was super confused because I had two email confirmations for 8am, not 10am. The front desk said that sometimes the veterinarian will reschedule if they have too many drop-offs in the morning. I was quite annoyed, but I asked if they called or emailed about it. She said that it looked like the vet called the day before. However, I looked through my phone calls, voicemails, and emails and did not receive anything.When I did finally get in, I waited in the room for almost an hour. Meanwhile, I was listening to the vet (who I saw at my first appointment) and the other employees talk in the back about their dating lives and other experiences. I never saw the vet once during this appointment, but I heard them loud and clear for almost an hour while I waited. I thought everything was very unprofessional and disorganized. And my poor kittens were very stressed with the whole experience. Please don’t take your animals here.
May 26 · Hannah DefreesWhen you have posted hours on your website, BE OPEN! This is RIDICULOUS! I have been calling when it says you are open , when no one is answering the phone. So I called PetSmart. They said they were notified that they were going to be closed. Irresponsible for a pet hospital!
September 18 · Eileen ChabsI love Banfield. They seem to really love my 2 Schnoodles. Just a heads up, they don’t do the exam in the room with you like most vets do. They take your pet to the back while you wait in the exam room. And it’s REALLY hard to get an appointment that’s not a month or two away. But you have the option of trying several locations to try to find an opening. It’s always clean. When I arrive for my appointments I never have to wait more than a few minutes to be seen. And if you sign up for their membership you get a free chat service with an actual veterinarian, among many other benefits. I’ve used the chat service a few times and have been very happy with it. I’ve had one of my guys neutered and the only thing I had to pay for, since I have the membership, was the pain meds which were $13.
February 09 · Tracy TaschMy first visit was free, so there's a silver lining. It was an abysmal first impression however so not a chance I'd be back for anything, ever.I recieved a free coupon after adopting my new kitten. I easily set up an appointment over the phone, front staff was pleasant.Brought my kitten in 10ish minutes early, was brought back to the room after my appointment start time, waited another 10-15 minutes for the tech. They did basic vitals, asked basic questions and offered to do a second set of vaccines, I declined on this since I had a voucher for this too. I let the tech know she seems a little wheezy. They took her to a back room to supposedly see the vet; I never saw or met them.The tech came back with her, says she looks fine, handed me a print out for a kitten supplement to buy on Amazon and that was it.Not even meeting the veterinarian before getting sent out was very off-putting, especially when this process took *so* much longer than it should have. I would deem this visit a complete waste of time for everyone involved.If you offer a free first visit I would think you'd try harder to make a good first impression. Again, will never be back.
February 26 · Emily Voros
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