Banfield Pet Hospital Introduce
For pet owners in the Queen Creek area of Arizona's East Valley, finding accessible and comprehensive veterinary care is a top priority. Banfield Pet Hospital, located right in Queen Creek, serves as a primary care veterinarian clinic dedicated to the health and wellness of dogs and cats. As part of a national network, this animal hospital is committed to promoting proactive, preventive health care, offering a wide array of services that cover everything from routine vaccinations to complex diagnostics and general surgery.
The hospital provides a full-service medical facility staffed by veterinary professionals focused on creating individual treatment plans for pets across all life stages. Their foundational philosophy centers around making regular veterinary visits easier and more affordable, which is primarily facilitated through their signature Optimum Wellness Plans (OWPs). These subscription-based packages bundle essential routine and preventive care services, allowing pet parents to manage their healthcare budget more effectively.
However, it is vital for local Arizona pet owners to understand that while Banfield offers a convenient and comprehensive range of preventive care options, customer experiences can vary significantly. Some users appreciate the convenience of the location, the offered wellness plans, and the overall scope of general practice services. Conversely, some detailed local feedback highlights concerns regarding individual veterinarian communication, the standard practice of having vet techs manage most of the client interaction, and perceived judgment on financial constraints related to long-term chronic illness management. Therefore, choosing this hospital involves weighing the benefits of their structured, all-inclusive wellness model against the importance of consistent, personal communication with the primary veterinarian.
Banfield Pet Hospital in Queen Creek is located at 21032 Ellsworth Lp Rd, Queen Creek, AZ 85142, USA. This location offers high convenience, as it is often situated inside a PetSmart® store on South Ellsworth Loop Road, allowing pet owners to manage their veterinary appointment and pet supply shopping in one trip.
The hospital is open seven days a week, making it highly accessible for busy Arizona families. Typical operating hours are Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is always best practice to confirm these hours directly with the hospital.
Key logistical and planning features for this location include:
- Planning: Appointments are required, and booking in advance is strongly recommended to ensure service.
- Parking: On-site parking is available for convenience.
- Accessibility: The facility offers a wheelchair accessible parking lot.
- Crowd Welcome: The business is noted as being LGBTQ+ friendly.
As a full-service primary care animal hospital, Banfield Pet Hospital in Queen Creek offers an extensive suite of veterinary healthcare services for both dogs and cats, focusing heavily on preventive care.
Core veterinary and animal hospital services include:
- Preventive Veterinary Care: Routine Vaccinations (including Puppy and Kitten Packages), Feline Leukemia testing, Parasite Control, and Microchipping.
- Comprehensive Exams: Comprehensive Exams and Physical Exams, often included in the Optimum Wellness Plans (OWPs), which are recommended twice per year.
- Diagnosis and Treatment: Illness Diagnosis, Medical Therapy, Lab Work (including Routine Bloodwork, Snap Tests, and Fecal Exams), Digital Radiography (X-rays), and Ultrasonography.
- Surgical and Dental Care: General Surgery, including Spays and Neuters, and General Dentistry, with professional dental cleaning options.
- Specialized Consultations: Nutrition Advice, Behavior Evaluation and Advice, and Coat and Skin Care Treatment.
- Health Management: Gastrointestinal Illness diagnosis and treatment, Cat and Dog Services, and a commitment to being a Cat Friendly Practice.
- Petcare Packages: Enrollment in the Optimum Wellness Plans (OWPs) to budget and bundle preventive care costs.
- End-of-Life Care: Sensitive and supportive End of Life Care services, including consultation for quality of life discussions.
- Urgent Care: Handling of urgent, non-emergency care needs.
- Digital Access: Home Delivery for medications and prescriptions, and access to an Online Vet service for advice.
- Grooming: Medical Grooming services are provided.
Banfield Pet Hospital offers several features designed to enhance the pet healthcare experience for Arizona clients, primarily through its unique service model.
- Optimum Wellness Plans (OWPs): This is the hospital's primary highlight, offering subscription packages for puppies, kittens, adult dogs, and cats. These plans make routine care predictable and affordable, often including unlimited office visits, comprehensive exams (twice annually), vaccinations, and discounts on non-plan services. They are designed for preventive care but do not cover accidents, illnesses, or emergencies.
- Unlimited Office Visits: A major component of the OWP, providing enrolled pets with unlimited office visits at any Banfield location, which is a significant advantage for pets requiring frequent monitoring or check-ups.
- 24/7 Pet Chat™ Access: Plans often include access to a 24/7 veterinary advice chat line, giving Queen Creek pet owners immediate access to professional guidance for non-emergency questions and peace of mind at all hours.
- Convenient Location: Being situated inside the PetSmart store on Ellsworth Loop Road offers unmatched convenience for pet owners to combine their pet's health visit with purchasing food, toys, or other essentials.
- Range of Diagnostics: The facility is equipped with in-house diagnostic tools like Digital Radiography (X-ray) and Ultrasonography, allowing the team to conduct rapid and accurate testing for early disease detection and treatment.
- LGBTQ+ Friendly Environment: The hospital is noted for its LGBTQ+ friendly atmosphere, ensuring a welcoming environment for all community members.
For scheduling appointments or inquiries about services, local Arizona pet owners can use the following information:
- Address: 21032 Ellsworth Lp Rd, Queen Creek, AZ 85142, USA
- Phone: (480) 888-0721
- Mobile Phone: +1 480-888-0721
Banfield Pet Hospital in Queen Creek is worth choosing for Arizona pet owners who prioritize a structured, budget-conscious approach to **preventive** veterinary care. If you have a puppy, kitten, or healthy adult pet and you want to ensure they receive all their recommended vaccinations, annual blood work, and twice-yearly physical exams without the stress of unexpected bills, the Optimum Wellness Plans offer a robust solution. The ability to utilize unlimited office visits and the 24/7 Pet Chat™ service are exceptional benefits for staying proactive about your pet's health.
However, it is essential for Queen Creek residents to be aware that the primary focus is general practice and wellness. While they offer urgent care, they are not a 24/7 emergency hospital, and complex or chronic cases may benefit from clear and consistent communication with the attending veterinarian, which is an area some past customers have found challenging. Prospective clients should be prepared to be proactive in requesting face-to-face consultations with the veterinarian during visits.
Ultimately, Banfield provides a foundation of excellent preventive and routine care with a modern, subscription-based financial model that is perfectly suited for managing the standard, long-term health needs of dogs and cats in the Queen Creek community.
Banfield Pet Hospital Services
Veterinarian
- Behavior Evaluation
- Behavior advice
- Cat Dog Services
- Cat Friendly Practice
- Coat and skin care treatment
- Comprehensive Exams
- Comprehensive exams
- Digital Radiography
- Digital radiography
- End Of Life Care
- End of life care
- Fecal Exams
- Feline Leukemia
- Gastrointestinal Illness
- Gastrointestinal illness diagnosis and treatment
- General Dentistry
- General Surgery
- General Veterinary Practice
- General dentistry
- General surgery
- Home Delivery
- Illness Diagnosis
- Lab Work
- Medical Grooming
- Medical Therapy
- Medical grooming
- Microchipping
- Nutrition Advice
- Nutrition advice
- Online Vet
- Oral Health
- Parasite Control
- Parasite control
- Pet Healthcare
- Pet Illnesses
- Petcare Packages
- Pets Veterinary
- Physical Exams
- Preventive Veterinary Care
- Primary Care
- Puppy Packages
- Puppy Plans
- Routine Bloodwork
- Routine Vaccinations
- Snap Tests
- Spays and neuters
- Ultrasonography
- Urgent Care
- Vaccinations
- Vet Advice
- Veterinary Healthcare Services
Banfield Pet Hospital Details
Accessibility
- Wheelchair accessible parking lot
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Parking
- On-site parking
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
21032 Ellsworth Lp Rd, Queen Creek, AZ 85142, USA
Banfield Pet Hospital Reviews
moneycostplancallprescriptioninsuranceseizuresdog foodanesthesiateeth cleaning
★ 5★ 4★ 3★ 2★ 1Dr. Harod is cold, rude, condescending, and lacks empathy. She walks in and stated “so I don’t get what we’re doing today.” She did not smile at all and spoke with an attitude like I was a child she was scolding.We have been treating a difficult case in our dog for over 4 years now. At the last visit we had another vet mention we start speaking about quality of life or end of life care since the medications are not doing what they should be. So I did a quality of life visit today and the way she spoke to me and regarding this case was absolutely unacceptable. I am an RN and currently in NP school, and I would never speak to any of my patients or their families the way she did. She repeated several times she would not do euthanasia because my dog is still young and maybe “rehoming her to someone who will do the things for her that SHE NEEDS would give her a chance, and if other treatments don’t work then they can decide to euthanize her.” After I repeatedly said I do not want to euthanize her today, I’m trying to figure out what I am supposed to do next which she basically told me “well you’ve tried everything” and kept telling me The other medications recommended are multiple hundreds of dollars a month with the possibility they won’t work. So because we are unable to spend thousands on our dog I am “unwilling to do what my dog needs” in Dr. Harod’s words. Our dog is very much loved and we do what we can for her. I had a slightly similar experience last year and honestly this is why I avoid the vet.The judgemental tone of this vet is doing absolutely nothing to help the animals she has vowed to serve, and once this year is finished I will be cancelling our wellness plan and going elsewhere. Banfield, you would do yourself some good by parting ways with this vet who clearly doesn’t care about the families she has chosen to “help”. I will be filing a formal complaint as well.
September 15 · Lindsey GehrkeI thought I would give Banfield another chance with my new 8 week old puppy. I was in, what I thought was the exam room, with whom I am assuming was the vet tech, he couldn't really answer any of my questions. And he took my dog in the back & brought her back, said everything was good, but still couldn't answer any of my other questions without having to go back and ask the doctor and come back and talk to me. I would prefer face to face with the doctors. I think that's very important. Why I never got to see or talk to the veterinarian who supposedly did the exam makes me question them. I Had a similar experience with late dog a few years ago. Needless to say I will certainly stay with local vets who care about our pets.
August 05 · Richard HughesDr. Osborne and team are great! She went through our boy’s records and specialty care notes to ensure he was safe for anesthesia. It was a great experience
October 02 · Angie HernandezDog is currently in an emergency, but Banfield "Cannot see your dog until this balance is paid off" So a collection balance that has never been reported on my credit report is a higher priority over a pet at a pet hospital? They just want your money guys, your animals are not a priority here. (Less then $300 back from 2018) Again never reported to my credit so how is it in collections?
July 31 · Adam HoltI was very pleased with the service I received when my dog bonnie passed away and had to be cremated. The return of her ashes was in a beautiful box and I appreciate you all for taking consideration to my heartbreak. Thank you so much. My name is Diana Jones. I am on Robin Guerrero's account.
September 20 · diana jones
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