Banfield Pet Hospital Introduce
For pet owners in Avondale and the larger West Valley area of Phoenix, Banfield Pet Hospital offers a reliable and comprehensive solution for veterinary care. This facility operates as a full-service Veterinarian, an Animal hospital, and includes a Veterinary pharmacy, establishing itself as a crucial partner in the long-term health and well-being of beloved dogs and cats. The hospital's mission centers on preventive care, providing the necessary services to keep pets healthy and to catch potential issues early before they become serious or costly.
The core philosophy of the Banfield practice is proactive, not reactive, medicine. This approach is exemplified by their renowned subscription-based Optimum Wellness Plans® (OWP), which are designed to make routine care more accessible and affordable. These plans typically cover essential services like unlimited office visits, semi-annual comprehensive wellness exams, and routinely recommended vaccinations, making it easier for pet owners to adhere to a regular preventive healthcare schedule. For many long-term clients, the consistency and quality of care have fostered significant loyalty, with some families entrusting their "fur babies" to Banfield for over a decade, starting at a different location and transferring to the Avondale site upon moving to the west side of Phoenix.
The Avondale team consistently demonstrates a high level of professionalism and compassionate care, which is particularly evident in high-stress situations. For instance, customers have praised the staff for their ability to handle pets with challenging temperaments, such as a highly protective German Shepherd who required urgent care for blood in his stool. Despite the dog’s difficult nature, the team—from the front office receptionists and vet techs to the veterinarian—managed the entire examination and treatment process smoothly and with minimal stress for the pet and the owner. The successful treatment and recovery of such cases are a testament to the hospital's dedicated and caring staff, who ensure every question or concern, "no matter how small or big," receives a clear answer and explanation.
The Banfield Pet Hospital is strategically located to serve the communities in and around Avondale, including Rancho Santa Fe and Palm Valley. This convenient positioning ensures that essential veterinary care is readily accessible for pet owners across the West Phoenix area.
The physical address is 11455 W Buckeye Rd, Avondale, AZ 85323, USA. The facility is easily found, often situated within or adjacent to a major retail center, which adds to the convenience of combining a vet visit with other errands. The hospital is committed to providing an inclusive and accommodating experience for all visitors, as highlighted by its accessibility features:
- Wheelchair Accessible Entrance: Ensures smooth and easy entry for all clients and their pets.
- Wheelchair Accessible Parking Lot: Provides dedicated parking spots located conveniently close to the entrance.
- Wheelchair Accessible Restroom: Further ensures that the facility is comfortable and fully accessible for every visitor.
The location also features standard Amenities, including a Restroom for customer use. For planning a visit, the hospital strongly encourages making an Appointment in advance; while Appointments are recommended to ensure prompt service, it is a facility that strives to manage care efficiently.
Banfield Pet Hospital offers a robust suite of comprehensive veterinary services designed to cover all stages of a pet's life, with a strong focus on preventive health. Key services provided at the Avondale location include:
- Preventive and Wellness Care: Comprehensive wellness exams (typically two per year), routine vaccinations (including Distemper/Parvo, Rabies, and Bordetella), flea, tick, and heartworm prevention.
- Optimum Wellness Plans® (OWP): Subscription packages of discounted preventive care services tailored for different ages (Puppy/Kitten, Adult, Senior) and health needs, often including unlimited office visits and substantial discounts on non-plan services.
- Diagnostic Testing and Imaging: In-house laboratory services for fast and accurate diagnostics, including blood panels (Complete Blood Count and Chemistry), fecal exams, urinalysis, and digital X-rays (radiographs) for both general and dental health.
- Surgical Procedures: Standard surgery services, including spay and neuter procedures.
- Dental Care: Comprehensive pet dental care, including professional cleanings and dental X-rays.
- Pet Microchipping: A standard service to help ensure pet owners can be quickly reunited with a lost companion.
- Veterinary Pharmacy Services: Provision of prescribed medications and parasite preventives for the convenience of clients.
- Additional Resources: Nutritional coaching sessions, behavioral advice, and access to a personalized client portal via a MyBanfield account to track pet health information.
The Banfield Pet Hospital in Avondale stands out in the Arizona West Valley veterinary landscape due to several distinctive features that prioritize both pet health and client convenience:
- Commitment to Preventive Care: The hospital's primary focus on preventive medicine, backed by the structured Optimum Wellness Plans®, helps pet owners budget for routine care and proactively monitor their pet’s health.
- Unlimited Office Visits for OWP Members: A significant benefit of the OWP is the inclusion of unlimited non-emergency office visits, encouraging pet owners to bring their pets in for concerns, big or small, without the financial barrier of a per-visit fee.
- Professional and Compassionate Staff: Consistently noted in customer feedback, the entire team—from front desk to veterinary professionals—is kind, honest, caring, and effective, even when dealing with difficult or anxious pets.
- Inclusion and Diversity: The facility is recognized as LGBTQ+ friendly, ensuring a welcoming and respectful environment for all members of the community.
- Convenient Location and Operating Hours: The hospital's location near a major interstate makes it easily accessible, and its extended operating hours, including Saturday and Sunday availability, provide flexibility for busy pet owners.
- Integrated Digital Tools: Clients benefit from a personalized client portal (MyBanfield) for easy access to pet records, scheduling, and information.
To schedule an appointment or to inquire about the services offered, residents in Avondale and surrounding areas can reach out using the following details:
- Address: 11455 W Buckeye Rd, Avondale, AZ 85323, USA
- Phone: (623) 935-0044
- Mobile Phone: +1 623-935-0044
For pet owners in the Arizona West Valley, choosing Banfield Pet Hospital in Avondale is a decision to prioritize consistent, structured, and preventive veterinary care. What is most worth choosing about this hospital is the combination of their professional, compassionate staff and the unique value proposition of the Optimum Wellness Plans®.
The OWP is an exceptional choice for those who value budgeting and comprehensive routine health management. It moves beyond simple insurance by covering the costs of two full annual exams and necessary vaccinations, making it easier to maintain the gold standard of care for your dog or cat. The added benefit of unlimited office visits for enrolled pets is a major stress reliever, allowing pet owners to seek advice or check minor symptoms without fear of compounding office fees, thus promoting earlier detection of health issues.
Furthermore, the facility's reputation for exceptional handling of all pets, including those with anxiety or challenging temperaments, as validated by long-time clients and those with immediate emergency needs, ensures that your pet will receive care with compassion and expertise. The convenience of a dedicated Veterinary pharmacy, full accessibility features, and flexible appointment options further cement the Banfield Pet Hospital in Avondale as a top choice for complete, modern pet healthcare in the region.
Banfield Pet Hospital Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
11455 W Buckeye Rd, Avondale, AZ 85323, USA
Banfield Pet Hospital Reviews
babyquestionfurdesknameprescriptioninsurance
★ 5★ 4★ 3★ 2★ 1My Pet name is Dobi.I have a German Shepherd who’s incredibly loyal and protective—an angel to me, but not always easy for others to handle. Recently, he had blood in his stool and needed urgent care. The team at Banfield Avondale was amazing. They made the entire process smooth and stress-free, managing to examine and treat him in just one visit, despite his challenging temperament.The prescribed medication worked perfectly, and my dog is now back to his happy, healthy self with no symptoms.Thank you to the wonderful staff at Banfield Avondale Animal Hospital for your exceptional care and compassion!
May 19 · Ghada RashedFrom the front office to the back, receptionist, vet tech, to the vet and everyone in-between have always been kind, honest, and caring. If we have any kind of questions, or concerns, no matter how small or big, they always seem to give us answers or explanation. We been taking are fur babies to Banfield for about over 10 yrsWe started with Qc and now at this Banfield ( moved to the west side). Thank you everyone for taking such good care of our babies.
September 24 · Elisa AiutoIncredible staff! They truly treat your pet like their own. Dr.Mac conducted my chi’s dental cleaning and he loved her. He was so happy with the vet tech too! He’s a spicy diva so it’s unusual for him to like any vets (or people). Also, the front desk is awesome. She’s so polite and welcoming. I went to a different location previously and it was terrible. I’m so happy I found another hospital that really cares for my baby! Please view his post-dental face on the video😂
February 08 · Daisy ContrerasI was on Banfield wellness plan for 12 years (basically since the birth). Once Banfield left Pet Smart, the location and the quality of care as well as customer service has been changed drastically. I have just ended the wellness plan. I used to get a great care when I needed the most. In my recent experience, I was told to go the emergency during their business hours by front desk. I went to emergency but they said it is not emergency so I had to wait for hours. I understand if it was after hours but they dont even take urgent matters during their open hours. A few months ago, the provider was about to give medication without checking the results. After I reminded her, she said “oh shoot! I guess I didnt, I am sorry”. It is definitely not safe here anymore.Front desk, ZACH, is very rude and unprofessional. In one case, he was yelling at me over the phone. On other cases, he does not respond my calls since he was recognizing my phone number. I was on hold for over 10 minutes unless I call using my business number then he was picking up instantly. This happened so many times for over a period of time. It is unbelievable and unacceptable. He seems like he hates his job. I have found a very good veterinary place fortunately where from front desk to doctors are incredibly friendly and welcoming. i highly recommend for you to take your dog somewhere else.
August 31 · Yagmur S.They told me they were testing my dog to confirm she had cancer and what stage. Then the called with results and said she's got cancer. But the test don't tell what stage so I was lied too. I don't appreciate being lied too.
October 01 · Mike L
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