Puppyland Tolleson Introduce
For families in the Phoenix area and West Valley, Puppyland Tolleson positions itself as a premier Pet store and Pet supply store focused on connecting loving homes with a diverse selection of purebred and designer puppies. The facility is designed to be a welcoming place where prospective pet owners can visit and spend time with puppies, which is encouraged by the "no cost to come visit and see them, no appointment needed" approach. The staff emphasizes an amazing, attentive, and helpful buying experience, aiming to make the process of selecting a new family member both joyous and memorable.
Beyond the initial adoption, Puppyland Tolleson aims to be a resource for the continuing care of the animals it places. They offer essential accessories, Pet supply store items, and foundational services like Puppy Training Classes, helping new owners in Arizona ensure their puppy's smooth transition into the home. The business model is centered on sourcing puppies from what they describe as professional and responsible USDA licensed breeders, with a focus on breeder oversight and rigorous health protocols. According to their stated policies, puppies arrive with current health certificates, vaccinations, and deworming up to date, and they provide comprehensive health warranties.
However, it is crucial for Arizona residents to approach puppy purchases with full awareness. The review information indicates that, despite the in-store efforts and stated guarantees, some customers have experienced significant health challenges with their newly adopted puppies, specifically Giardia Parasite, shortly after bringing them home. This highlights the importance of the warranties provided, which are regulated under Arizona State Law for pet dealers. According to these laws, if an animal is found to be unfit for sale due to an illness that existed prior to possession, the purchaser has the right to elect a remedy, such as retaining the animal and receiving reimbursement for reasonable veterinary fees for diagnosis and treatment, up to the original purchase price. Prospective buyers must be diligent, understand their contract terms completely, and be prepared to take their new puppy to a local licensed veterinarian immediately upon purchase.
Puppyland Tolleson is conveniently situated at 9897 W McDowell Rd #B-235 in Tolleson, AZ 85353, USA, placing it within easy reach of residents in the western side of the Phoenix metropolitan area. Its presence in a commercial center makes it a practical destination for families running errands or specifically seeking out a new companion.
The facility is designed to offer practical accessibility features for all visitors:
- Wheelchair Accessible Entrance: Ensures comfortable and easy entry into the store for all guests.
- Wheelchair Accessible Parking Lot: Dedicated parking for convenient access to the facility.
The store offers flexible Payment options, accepting Credit cards, Debit cards, and NFC mobile payments, making the transaction process smooth for customers.
The core offerings of Puppyland Tolleson revolve around the sale of puppies and the support services necessary for their initial care. These services are designed to facilitate the transition of the new puppy into its Arizona home:
- Puppy Sales and Consultations: Specializing in various breeds, including the robust and gentle Standard Bernedoodle, which is a popular Poodle and Bernese Mountain Dog cross known for its intelligence and often lower-shedding coat. The team aims to offer guidance to match families with a breed that suits their lifestyle.
- Puppy Training Classes: Structured instruction to help owners establish good behavior and basic obedience for their new pet.
- Pet Supply Store Inventory: Offering a range of Pet store essentials necessary for new puppy ownership, including food, toys, bedding, and crates.
- Dental Care Education: Providing initial guidance and products to help new owners establish a routine for their puppy's long-term oral health.
- Health Guarantees and Warranties: Providing a 15-day viral guarantee and multi-year hereditary and congenital warranties, which are crucial and subject to Arizona State Law regarding pet dealer obligations.
- Lifetime Support Program: The "Fur-ever A Home" program, which ensures that if a customer cannot keep their dog, the store will help find it a new family, demonstrating a lifelong commitment to the animals placed.
- Financing Options: Providing "Puppy Payments" to assist customers with the purchase price, although potential buyers should carefully review the terms and interest rates associated with any financing.
The unique operational model and commitment to support make Puppyland Tolleson stand out in the local pet market, though key considerations must be weighed by prospective Arizona customers:
- Open Visitation Policy: A significant highlight is the ability to visit and interact with the puppies at "no cost" and "no appointment needed," which creates a family-friendly atmosphere and allows for bonding time with a potential new pet.
- Focus on Designer and Popular Breeds: The selection includes sought-after breeds such as the Standard Bernedoodle, which appeals to a market looking for specific characteristics often associated with hybrid designer dogs.
- Commitment to Health Warranties: The provision of extensive health guarantees, including coverage for illness or defects existing before the sale, aligns with Arizona's Pet Purchaser Protection Acts, which obligates the pet dealer to reimburse veterinary fees up to the purchase price if a diagnosis of illness is confirmed by a licensed vet within 15 days.
- Accessibility and Payment Convenience: The store’s physical accessibility and acceptance of modern payment methods like NFC mobile payments cater to a wide customer base in the Tolleson area.
- In-House Training Resources: Offering Puppy Training Classes is an excellent value-add, ensuring new owners have access to professional guidance for early behavioral development.
- Lifelong Commitment Program: The "Fur-ever A Home" program provides a valuable safety net for animals, ensuring they do not contribute to shelter overpopulation if a family's circumstances change.
For more information on the available puppies, specific breeds, health guarantees, or the current schedule for Puppy Training Classes, Arizona residents can use the following details:
- Address: 9897 W McDowell Rd #B-235, Tolleson, AZ 85353, USA
- Phone: (520) 509-4234
- Mobile Phone: +1 520-509-4234
Puppyland Tolleson is a compelling choice for Arizona families specifically seeking to purchase a puppy of a known breed, like the increasingly popular Standard Bernedoodle, and who appreciate a retail environment designed for immediate interaction with the animals. The store’s open visitation policy and the chance to "pet and play with the puppies" are significant draw cards, offering a unique, personal buying experience that can be highly emotional and engaging for families.
What is truly worth noting, and where buyers must focus their due diligence, is the business's adherence to the robust Arizona State Law regarding pet dealer limited warranties. While the store offers multi-year warranties, the real-world experience of clients dealing with illnesses like Giardia Parasite immediately post-purchase confirms the critical importance of these legal protections. The commitment to reimbursing veterinary fees for pre-existing conditions, though sometimes requiring a determined claim process, means that responsible buyers who follow the contract terms and immediately see a vet are legally covered for diagnosis and treatment up to the purchase price.
For a family who prioritizes a high-demand designer breed, requires financing options, and needs access to immediate resources like Puppy Training and basic Dental Care products, Puppyland Tolleson offers a comprehensive solution. However, the choice is best made by fully understanding the health contract and warranty process, ensuring that the necessary steps (like immediate vet visits and documentation) are taken to leverage the protections afforded under Arizona law should a new puppy experience a health issue.
Puppyland Tolleson Inside
Pet Store
- Dental Care
- Puppy Training
- Puppy Training Classes
- Standard Bernedoodle
Puppyland Tolleson Details
Service options
- Delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Puppyland Tolleson Photos










Puppyland Tolleson Location
Puppyland Tolleson
9897 W McDowell Rd #B-235, Tolleson, AZ 85353, USA
Puppyland Tolleson Reviews
informativehomehealthcuteadoptedvetgiardiabreederkennel coughpoodle
★ 5★ 4★ 3★ 2★ 1A wonderful buying experience for our new beautiful puppy, Persephone. Riley M was amazingly wonderful, attentive, and so helpful. Very patient while we had Persephone warm up to us. She's now home, sleeping her cute self away 🩷 thank you for this amazing experience and giving us a new family member to love.Edit 8/5/25Our puppy has been sick since we brought her home. We did everything we were told to do, we took her to the vet right away, we were lied to saying "she was healthy"No she wasn't. No she freaking wasn't. Thanks for giving us a SICK dog!
August 05 · Danielle**EDIT**BUYER BEWAREPurchase date 7/26/2025Puppy diagnosed with Giardia ParasiteSeller is currently breach of contractbound and held by subsection A, under election of option 3 to retain the animal with required reimbursement of veterinary fees for diagnosis and treatment for the total of $465.25.Inital fecal test $72.25 7/29/2025Diagnosed giardia parasiteInitial meds $109.50 7/30/20252nd fecal test $67.00 8/19/2025Diagnosed giardia parasite2nd round of meds $144.253rd fecal test $72.25 09/03/2025No parasites- treatment completeReceipts, letter from veterinarian and contract details pursuant to claim.Full purchase price $3,176.85 reimbursement due for $465.25As stated in the contract terms, diagnosis costs are to be covered by the pet dealer, awaiting urgent resolution for this breech of contract.There are no terms in the contract, relative to a required timeframe of treatment, as documented previously the puppy was not cleared of Giardia till post the second treatment, confirmation via fecal test 9/3/2025.Coverage is defined and required per the Seller's Limited Warranties per Arizona State Law as Giardia illness existed in the animal before purchaser took possession.While we were also originally told verbal misinformation, such as coverage of spay/neuter and vaccinations... AGAIN BUYER BEWARE!ORIGINAL:Omg this is my favorite place on earth 🥰🥰 you get to pet and play with the puppies 💓 no cost to come visit and see them, no appointment needed 😁 we worked with Riley and Jeff they were sooo helpful
September 24 · Adventure_With_Purpose TriciaThe puppies were absolutely adorable! However, we had a less than inviting experience with two associates. One with pink hair and one with black hair who refused to give us their names or tell us the managers name. We came in as a group of 3, we asked to see 3 puppies and were told we can see one at a time. Only 2 of us seen 2 puppies then our other friend asked to see a puppy. Initially we were told ok, then the pink hair associate with glasses declined stating they have a “2 person policy” we informed her we didn’t understand what she was saying to which she said “ok let me go to the back then I’ll help you”. She took about 5 mins then came from the back and did not acknowledge us at all. We waited about 3 additional minutes then we then asked again to see the puppy. She then said there is a 2 puppy policy per group. We explained to her we were not told that and we were told we could see all 3. She then curtly cut me off and said “well this is the policy” we then said ok and asked for names to which she refused to give us. We then asked for the managers information to which she said she couldn’t tell us the mangers name then threatened to call the police on us because we weren’t listening to the policy. We then said we are asking for a manager, again she asked us to leave and threatened to call the police to which we said we aren’t doing anything but asking questions why would she call the police. At that time she got another associate who revealed her name was Jessica. Jessica, was nice, professional and explained the policy to us in the manner it should’ve been done the first time. Policy is policy and we understand that, however as employees of a company they should have respect for customers who make it possible for them to have a job. I definitely recommend making it known it’s a 2 dog policy per group prior to letting customers see them. This experience was less than satisfactory.
September 15 · Breana BullardThis place is outrageous. They charge for one puppy more than what I spent on two full breed yorkshire Terriers, and I'm including a 389 vetco complete vaccination package with fecal testing as well as two carrier crates with bedding a large crate for when im gone. A large artifical grass rug for porch, Leashes, clothing, food. I ended up at 2,833.00 all in. One puppy here is 3500.00. Find a good breeder. Meet the parents. 1000.00 each for my yorkies. They have passed all exams and are my new bundles of joy. If you're filthy rich. I guess go here. It's basically a consignment store for breeder, andyou'rer paying a middleman.
June 13 · John Parker!!! This is a real review !!! DO NOT LET PUPPYLAND TRICK YOU INTO SELLING YOU A SICK PUPPY. ALL OF THESE DOGS HAVE GIARDIA AND OR KENNEL COUGH. My family purchased a toy yorkie as a gift to me for beating cancer. Which is now bigger than a toy yorkie. Took my puppy to the vet 3 days later and she had giardia, paid for the treatment which did not cure her. Paid for 2 more treatments. GIARDIA is currently still not cured as of today. Puppyland only paid for one dose of meds and refused to pay for the rest after promising me they would cover vet bills as long as I went to the vet before 3 days after purchase. Now my other 2 dogs are sick with this parasite, I have a sickness in my house which my body can not handle on top of vet bills. Thanks for screwing me and my family over puppyland.
August 06 · marc payne
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