Hillary G. Frank DVM

- 20 W Dunlap Ave, Phoenix, AZ 85021

For pet parents across the Valley of the Sun, securing reliable and advanced veterinary care is a top priority, especially when caring for animals beyond the typical dog and cat. North Central Animal Hospital in Phoenix, AZ, led by the distinguished Dr. Hillary G. Frank, DVM, offers a remarkable breadth of services, establishing itself as a premier destination for both companion animals and a variety of exotic pets. Since its founding in 1995, this practice has been dedicated to treating pets like family, providing individualized, high-quality care in a comfortable and compassionate environment.

What sets this facility apart is the unique and specialized expertise brought by Dr. Frank. As the first board-certified Avian Specialist in Arizona—a Diplomate of the American Board of Veterinary Practitioners (Avian)—her commitment to advanced veterinary techniques is undeniable. This specialty focus extends to the entire practice, ensuring that whether you have a large dog, a beloved cat, a finch, a rabbit, or a lizard, you have access to a truly expert level of diagnostics, treatment, and surgery. The team prides itself on being 'Your OTHER Family Doctor,' committing to a standard of care that addresses the particular needs of your pet and family.

The hospital maintains a proactive and comprehensive approach to animal health. They seamlessly integrate routine preventive medicine with advanced surgical and diagnostic capabilities, reflecting a modern commitment to lifelong pet wellness. From microchipping for pet identification to advanced animal surgery, the facility is equipped to handle the diverse health needs of the vibrant pet community in the Phoenix metro area.

North Central Animal Hospital is conveniently located for residents of North Central Phoenix and the surrounding areas, making routine visits and urgent care accessible. Its dedicated facility ensures a professional and well-equipped environment for all types of appointments.

• Address: 20 W Dunlap Ave, Phoenix, AZ 85021, USA
• Phone: (602) 456-4004

The clinic is located just west of the I-17 corridor, providing straightforward access from various parts of Phoenix. Recognising the importance of comfort and ease of access for all clients, the facility is designed with attention to hospitality and practical considerations, which include specific features to help pet owners:

• Wheelchair Accessible Entrance
• Wheelchair Accessible Parking Lot
• Wheelchair Accessible Restroom

For planning your visit, appointments are highly recommended to ensure your pet receives timely and focused attention from the doctors and staff. This policy helps the team manage their schedule effectively, particularly given the specialized nature of the care provided for exotic and avian patients, who often require longer, more complex examinations.

North Central Animal Hospital provides a full range of medical and surgical services, caring for a broad spectrum of animal types—dogs, cats, birds, reptiles, and small mammals/exotics. The wide scope ensures local pet owners have a single, trusted source for all their veterinary needs.

Core veterinary services include:

• General Wellness and Preventive Care:

  • Routine Exams (annual/bi-annual full physical examinations)
  • Canine and Feline Vaccinations (including Rabies, Parvovirus vaccinations, Feline Vaccinations)
  • Preventative Care programs for all life stages (Puppy, Kitten, Older Dog, Senior Pet)
  • Pet Health Insurance guidance and assistance
  • Health Certificates for travel or showing
  • Parasite Control (flea, tick, and heartworm prevention)

• Advanced Diagnostics and Treatment:

  • Digital Ultrasound and General Digital X-Ray (Radiology)
  • Pet Dermatology and Dog Allergies management
  • Dog Eye Problems diagnosis and treatment
  • Pet Illness and Sick Animal care, including Pet Urgent Care
  • Spay And Neuter services and Pet Surgery
  • Comprehensive Vet Care for ongoing or chronic conditions

• Specialty and Exotic Pet Care:

  • Exotics Pets, Small Mammal, and Rabbit Caring
  • Beak Trimming for avian patients (reflecting Dr. Frank’s Avian Specialist certification)
  • Caring for reptiles, birds, ferrets, and other non-traditional pets

• Client Support and Convenience:

  • Online Pharmacy for prescription refills and pet supplies
  • Pet Nutrition and diet counseling
  • Grooming & Boarding facilities (including Cat Boarding)
  • Pet Bathing
  • Pet Dental Care (including advanced procedures and digital dental X-ray)

The reputation of Dr. Hillary Frank and North Central Animal Hospital is built upon several distinctive features that benefit Phoenix area pet owners:

• Arizona’s First Avian Specialist: Dr. Hillary Frank was the first veterinarian in the state to achieve board certification in Avian Practice (Diplomate ABVP), making the hospital a leading regional center for bird medicine and surgery.
• Comprehensive Exotics Care: The clinic’s expertise is not limited to birds; they routinely provide high-level care for reptiles, rabbits, ferrets, and other small mammals, serving a vital need in the Arizona pet community.
• Advanced Surgical and Diagnostic Equipment: The hospital is equipped with state-of-the-art tools, including digital radiography and ultrasound, enabling accurate and timely diagnosis and execution of Advanced Animal Surgery and orthopedic repairs.
• Community and Wildlife Service: Dr. Frank demonstrates a deep commitment to animal welfare by providing volunteer medical services and advanced orthopedic repairs for native and migratory birds, including raptors, assisting their reintroduction into the wild.
• Continuity and Knowledge: Established in 1995, the long history of the practice provides a trusted foundation, and the team regularly participates in continuing education to provide clients with the most updated information available.
• Focus on Individualized Care: The mission is to provide personalized care, treating each patient with the '3 C's'—Compassion, Caring, and Competency—as noted by satisfied clients.

For booking an appointment, inquiring about specialty services, or for general questions regarding pet care, the hospital is available via the following channels:

• Primary Phone: (602) 456-4004 (Note: You may be directed to a different number, like (602) 395-9773, for the hospital specifically, depending on which line is active for new client calls.)
• Address: 20 W Dunlap Ave, Phoenix, AZ 85021, USA
• Planning a visit: Appointments are recommended for all services.

Choosing a veterinarian is one of the most important decisions a pet owner in Arizona will make. North Central Animal Hospital, under the guidance of Dr. Hillary G. Frank, is an exceptional choice due to its dual expertise in both general companion animal care and rare avian/exotics specialization. For local users, this means one clinic can capably manage the complex health needs of a family that includes both dogs or cats and perhaps an African Grey Parrot or a bearded dragon.

The practice’s commitment to advanced diagnostics and surgery ensures your pet, regardless of species, receives the highest standard of modern medical attention. Beyond the medical prowess, the facility is repeatedly praised for its compassionate environment, where staff are knowledgeable, caring, and treat pets with genuine love. This blend of cutting-edge technology, specialty expertise, and a humane, family-oriented approach—including efforts to ensure the facility is fully accessible—makes North Central Animal Hospital a standout and deeply valuable resource for comprehensive and truly advanced veterinary care across the greater Phoenix area. If you seek a veterinary partner with a commitment to lifelong learning and a passion for all creatures, great and small, this hospital is unequivocally worth choosing.

Hillary G. Frank DVM

20 W Dunlap Ave, Phoenix, AZ 85021, USA