CUSTOM CREATURES PET SHOP Introduce
For residents across Phoenix and the greater Arizona area, finding a dedicated and knowledgeable source for exotic pet needs can be a challenge. CUSTOM CREATURES PET SHOP, a long-standing, independently family-owned and operated small business located right here in Phoenix, has been meeting this need for nearly 25 years. This pet store has built a strong reputation as a premier destination, especially for reptile, amphibian, and invertebrate enthusiasts, though they cater to a wider variety of unique pets as well. Their focus is firmly on offering healthy, well-cared-for animals alongside the expertise and quality supplies necessary for their owners to thrive.
The core philosophy of CUSTOM CREATURES PET SHOP centers on conservation, education, and responsible pet ownership. The owners, Jordan and Maureen, who are Rexburg Idaho natives, have applied their extensive knowledge to serve thousands of pets and pet owners in Arizona since opening their original location in Phoenix decades ago. They emphasize respect for all animals and strive to limit human impact on wild populations by supporting and participating in captive breeding programs. This commitment is evident in the health and vitality of the creatures they offer. As one loyal customer noted, the store boasts an "incredible selection of healthy reptiles and knowledgeable staff," and their animals are "very well taken care of no weak babies all healthy and thriving."
CUSTOM CREATURES PET SHOP is not just a place to purchase an animal; it is a resource for quality products, proper care advice, and informed decision-making regarding a pet's well-being. Their team of pet experts is ready to assist customers, whether they are new to pet ownership or are seasoned veterans in the exotic pet community. They provide guidance on everything from lighting and heating to housing and nutrition, ensuring every pet owner has the tools and knowledge to succeed.
- Address: 10727 N 19th Ave, Phoenix, AZ 85029, USA
This location offers excellent accessibility features for the community, ensuring a comfortable experience for all patrons. Accessibility information includes:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
The store is designed for quick visits, allowing customers to easily drop in for supplies, expert advice, or simply to explore the fascinating array of animals. Parking is available for customers. Payment options are flexible and convenient, accepting major credit cards, debit cards, and NFC mobile payments.
- In-Store Shopping: Access to a wide selection of exotic animals, supplies, and feeders.
- Expert Consultation and Care Advice: Knowledgeable staff provides essential information on housing, nutrition, lighting, and heating for specialized and exotic pets.
- Captive-Bred Animal Sales: A significant focus on reptiles and amphibians, including snakes, monitors, tortoises, lizards, geckos, newts, axolotls, frogs, and more, all supported by a commitment to captive breeding.
- Exotic Pet Sales: In addition to reptiles, they deal with a "plethora of animals" like arachnids (tarantulas, scorpions, centipedes), chinchillas, guinea pigs, bunnies, sugar gliders, and hedgehogs.
- Feeder Sales: Stocking a full line of live and frozen feeders, including crickets, roaches, worms, mice, and rats, essential for reptile and carnivorous pet nutrition.
- Animal Surrender/Rescue: They accept surrendered animals free of charge, ensuring the pets find a good home and are never harmed.
- Onsite Services: Services are available directly at the store location.
- Specialization in Reptiles and Exotics: The shop is a central hub for reptile, amphibian, and invertebrate enthusiasts, offering species not typically found in conventional pet stores.
- Commitment to Healthy Animals: Customer reviews consistently praise the health and well-maintained condition of the animals and their enclosures.
- Conservation Focus: The owners are passionate about conservation and sustainability, promoting captive breeding programs to protect wild populations.
- Long-Running Local Expertise: With a physical presence in Phoenix for almost 25 years, the owners and staff possess extensive, unmatched experience and knowledge in exotic pet care.
- Fair Pricing: The store is known for offering competitive and "best prices in town" on animals and supplies, with a historical commitment to maintaining stable pricing on products like live and frozen food.
- Family-Owned and Operated: Being an independent family business, the store offers a personal touch and a deep sense of community involvement.
- Comprehensive Supplies: They stock everything needed for exotic pet habitats, including tanks, specialized lighting, heating equipment, and nutritional products.
- Address: 10727 N 19th Ave, Phoenix, AZ 85029, USA
- Phone: (602) 674-8002
CUSTOM CREATURES PET SHOP Details
From the business
- Small business
Service options
- Onsite services
- Delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
CUSTOM CREATURES PET SHOP Photos










CUSTOM CREATURES PET SHOP Location
CUSTOM CREATURES PET SHOP
10727 N 19th Ave, Phoenix, AZ 85029, USA
CUSTOM CREATURES PET SHOP Reviews
reptilesexotic petstarantulasamphibiansfeedersbearded dragondubia roachmitesbullfrogchameleon
★ 5★ 4★ 3★ 2★ 1Custom creatures has an incredible selection of healthy reptiles and knowledgeable staff. The store is clean, and the enclosures are well-maintained. They have all the supplies you need, from feeders to tanks, and the prices are fair. I highly recommend them for both beginners and experienced reptile owners.
August 06 · David MayBest prices in town with the coolest little friends and they are very well taken care of no weak babies all healthy and thriving
May 06 · Lex CruzA great local creature shop. They’ve got a huge selection of reptiles, arthropods, and aquatic animals. Feeder insects are priced better here than anywhere else as well.
August 19 · Trevor HyattCalled about selling some pets, owner said bring them in and would give 100 to 150 per, and when I drove all the way over there he was like ill give you 50 a piece without even looking at them. I gave 2 stars instead of one because the staff that was there were friendly and knowledgeable.
August 31 · Steven AndrewsAssociates were amazing. Very nice and knowledgeable. Looked at several places for pet rats. Only place we found them. The rats are very friendly. All other animals were well cared for and enclosures were all very clean.
June 09 · Teri Green
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