Banfield Pet Hospital Introduce
For pet owners in the greater Phoenix, Arizona area, finding a veterinary partner that combines comprehensive services with compassionate care is paramount. Banfield Pet Hospital, located on Bethany Home Road, stands out as a dedicated animal hospital focused on preventive and general veterinary medicine. This location is part of a trusted national network but is highly praised by local customers for its exceptionally attentive and client-focused approach, distinguishing it from general perceptions of chain veterinary clinics.
The hospital is staffed by a team of veterinarians, nurses, and support personnel committed to promoting responsible pet ownership and prioritizing preventive health care. Local reviews consistently highlight the staff's professionalism, compassion, and commitment to clear communication—traits that are highly valued in the sometimes stressful environment of veterinary care. The facility offers a wide spectrum of services, ranging from routine vaccinations and microchipping to complex general surgery and advanced diagnostic imaging, making it a reliable choice for long-term health management for dogs, cats, and small animal companions across their lifespans in the Arizona climate.
Banfield Pet Hospital is conveniently situated at 1745 W Bethany Home Rd, Phoenix, AZ 85015, USA. This central Phoenix location makes it easily accessible for residents in the surrounding neighborhoods and those commuting through the city. The hospital is often found co-located within or near major pet specialty retailers, offering the added convenience of handling veterinary visits and product shopping in one efficient trip.
The facility is committed to providing an accessible experience for all clients. Key features ensuring ease of access include a Wheelchair accessible parking lot. Furthermore, the practice operates with a focus on organization, utilizing a system where an Appointment is required or Appointments are recommended. This minimizes wait times and ensures that the veterinary team can dedicate proper time and attention to each pet’s needs, which is a significant advantage in managing care schedules in a bustling city like Phoenix.
The veterinary team at the Bethany Home Road location provides a broad range of services designed to cover both routine wellness and medical intervention, ensuring a comprehensive healthcare solution for pets in Arizona.
- Preventive and Wellness Care:
- Vaccinations for dogs and cats.
- Comprehensive exams and consultations.
- Parasite control, including flea, tick, and heartworm prevention.
- Microchipping for permanent identification.
- Advanced Diagnostics and Imaging:
- Digital radiography (X-rays for pets).
- Ultrasonography for non-invasive internal imaging.
- Diagnostic testing for various conditions, including gastrointestinal illness diagnosis and treatment.
- Surgical and Dental Services:
- General surgery, ranging from routine procedures to soft tissue surgeries (with referrals provided for highly specialized care).
- Spays and neuters.
- General dentistry, including professional dental cleanings and tooth extractions.
- Specialized Consultations and Support:
- Nutrition advice and coaching to manage diet-related health.
- Behavior advice to address common pet behavioral issues.
- Coat and skin care treatment for dermatological conditions.
- Medical grooming, available at some locations for pets with special needs requiring sedation.
- End of life care and supportive services.
This Banfield location on Bethany Home Road offers several features that make it a compelling choice for Arizona pet owners seeking consistent, high-quality care.
- Optimum Wellness Plans®: A signature feature of Banfield, these are year-long, budget-friendly preventive care packages (not pet insurance) that cover unlimited office visits, necessary vaccinations, biannual comprehensive exams, and discounts on non-plan services. They are designed to help Phoenix pet owners manage the cost of essential routine care through convenient monthly payments.
- Exceptional Local Customer Service: Customer reviews specifically call out this location as being "absolutely phenomenal" and staffed by compassionate, accommodating professionals who "don’t push prices," a highly valued quality in local veterinary service.
- Inclusive Environment: The hospital proudly identifies as LGBTQ+ friendly, emphasizing a welcoming and inclusive environment for all members of the Phoenix community and their beloved pets.
- Advanced In-House Diagnostics: The availability of advanced equipment like digital radiography and ultrasonography allows for rapid, accurate diagnosis of internal issues, crucial for timely treatment decisions in the Arizona climate.
- Convenience and Accessibility: Operating on an appointment-based system and being conveniently located with wheelchair-accessible parking facilitates a smoother, less stressful visit for both pets and their owners.
- Comprehensive Life-Stage Care: The extensive service list, spanning from puppy and kitten care (via Early Care plans) through Senior Care, means the hospital can act as a consistent healthcare provider for a pet’s entire lifetime.
To schedule an appointment, inquire about the Optimum Wellness Plans®, or access immediate care during operating hours, Phoenix residents can use the following contact details. Due to the appointment-recommended policy, calling ahead is essential to ensure prompt service.
Address: 1745 W Bethany Home Rd, Phoenix, AZ 85015, USA
Primary Phone: (602) 249-3100
Mobile Phone: +1 602-249-3100
Choosing the Banfield Pet Hospital on Bethany Home Road in Phoenix is worthwhile for Arizona pet owners seeking a blend of national standard care and highly personalized service. The most compelling reason is the positive local reputation—the staff's commitment to compassionate care, concise communication, and avoidance of unnecessary financial pressure sets them apart, as noted by local pet parents. Furthermore, the availability of the Optimum Wellness Plans® is a significant advantage, particularly for preventive care, offering a structured, affordable way to ensure pets receive biannual comprehensive exams, necessary vaccines, and timely diagnostic screenings, which is often the key to detecting Arizona-specific health issues early. The facility's extensive service array, covering everything from simple microchipping and spaying to advanced imaging and end-of-life support, confirms it as a reliable, full-service partner dedicated to the long-term health and happiness of your beloved fur baby in the Phoenix area.
Banfield Pet Hospital Services
Veterinarian
- Behavior advice
- Coat and skin care treatment
- Comprehensive exams
- Digital radiography
- End of life care
- Gastrointestinal illness diagnosis and treatment
- General dentistry
- General surgery
- Medical grooming
- Microchipping
- Nutrition advice
- Parasite control
- Spays and neuters
- Ultrasonography
- Vaccinations
Banfield Pet Hospital Details
Accessibility
- Wheelchair accessible parking lot
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
1745 W Bethany Home Rd, Phoenix, AZ 85015, USA
Banfield Pet Hospital Reviews
pricedeskcompassionateprescriptioninfectionpaykidsplanskincomprehensive exam
★ 5★ 4★ 3★ 2★ 1I must say that this Banfield is amazing!!! I have not had the best experiences with this company in other locations but this location on Bethany home in 19th Ave. is absolutely phenomenal!!! They don’t push prices, they’re concise and deliberate with what they’re saying While also being considerate and compassionate! The doctor and vets and nurses even have all been super super accommodating! After my horrible experience at the Banfield on 32nd St and Shea, I thought I would never go back to Banfield, but I’ve been going back to this location every time and I always leave happy knowing my fur baby was taken care of and in the best hands!!!
September 15 · Courtney LeamingBanfield on 15 th Ave and Bethany truly loves their patients! Thank you for taking good care of my dog! It’s really hard to find people who loves dogs and genuinely take good care of them. I’ve heard lots of horror stories about the places abusing dogs undercover. I am forever grateful for you Bandfield ❤️
August 16 · Brianne “Breeezz” DavisDr. Mason is fantastic — truly caring and attentive. I really appreciate her and think she’s a great vet. The rest of the team is also made up of kind and friendly people, which makes visits more pleasant.That said, the biggest downside to this Banfield location is the wait times. In my experience, they tend to run significantly behind schedule. I made morning drop-off appointments for my two dogs before heading to work and ended up waiting 45 minutes after my appointed time before even being called. It was frustrating, especially since timing was important.It seems like they may be understaffed, but regardless, communication needs improvement. The delays are often brushed off without much explanation or urgency, and while this may be a regular occurrence for them, it’s not great from a customer experience standpoint. A little more transparency and proactive management of the schedule would go a long way.
April 04 · I MLove the great customer service the cleaners and how special and kind they treat the pets
September 15 · Teresa DennisHonestly…what in the world. I took my baby in to get her stool tested. She had a vet visit one month ago right after I rescued her. I was in the room and she didn absolutely amazing. She is not a nervous dog whatsoever. Then I take her to Banfield , they didn’t allow me in the room and came back to tell me my dog needs to be SEDATED next time because they couldn’t get near her. I can’t stress how much of a load of crap that is. If they did it again with me in the room I can guarantee you 100% there would be no issue. The communication was so unprofessional and unhelpful and hurtful. Absolute nonsense honestly
January 27 · AHP
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