Christown Animal Hospital

- 5103 N 19th Ave, Phoenix, AZ 85015

For residents across the Arizona region, finding reliable and comprehensive veterinary care is a top priority for the health and well-being of their pets. Christown Animal Hospital, located in Phoenix, is a facility that offers a range of services from routine checkups to specialized procedures. Understanding the full scope of their offerings, location details, and what public feedback suggests is crucial for local users when making informed decisions about their animal care provider.

This overview is designed to present a professional and factual summary of the Christown Animal Hospital based on publicly available data, helping pet owners in Arizona evaluate their options for veterinary care.

Christown Animal Hospital in Phoenix, Arizona, identifies itself as a local veterinary care provider offering various medical services for companion animals. The facility is categorized publicly as a Veterinarian, an Animal Hospital, and an Emergency Veterinarian Service. The business has indicated that it is women-owned and promotes an LGBTQ+ friendly environment, with gender-neutral restrooms available on the premises. The standard planning recommendation is for clients to secure appointments, which helps the clinic manage patient flow and maintain service efficiency.

The hospital’s operational model incorporates care for various animals, including specialized attention for exotic animals, alongside comprehensive services for more common pets like dogs and cats. They emphasize various aspects of preventative medicine, diagnostic capabilities, and surgical procedures.

The range of services suggests a commitment to managing both routine health maintenance and more complex medical issues, including chronic illnesses and critical care situations. Prospective clients are advised that the facility works with payment options such as Scratch Pay.

Christown Animal Hospital is situated conveniently for many Phoenix residents. The full address is 5103 N 19th Ave, Phoenix, AZ 85015, USA. This central Phoenix location allows for accessibility via local roads, which is important for pet owners in need of immediate or routine care.

Accessibility features are a key highlight for users who may have mobility concerns. The hospital provides both a wheelchair accessible parking lot and wheelchair accessible seating, helping to ensure that all clients and their pets can navigate the premises comfortably.

For all inquiries, scheduling, or emergency situations, the primary contact number for the facility is (602) 246-7351, which is also listed as a mobile contact at +1 602-246-7351. Clients are encouraged to use these contact methods for booking appointments, which are generally recommended to ensure timely service.

Christown Animal Hospital provides a broad spectrum of veterinary medical services, aiming to cover the full life cycle and medical needs of pets. These services include preventative, diagnostic, surgical, and emergency care. The following is a detailed list of available services as reported by the provider:

• **Preventative Care:** Routine Checkups, Physical Examinations, Health Assessments, Vaccinations And Preventative, Vaccine Clinic, Rabies Vaccinations, Canine Vaccinations, Feline Vaccinations, Cat And Dog Vaccinations, Heart Worm Prevention, Heartworm Medicine, Tick Prevention, Preventative Medicine, and Preventative Medication.
• **Dental Services:** Animal Dentistry, Dental Cleaning, Dental Examination, Dental Examinations, Teeth Cleanings, Canine Teeth Cleaning, Dog Teeth Cleaning, and Feline Teeth Cleaning.
• **Diagnostic & Testing:** Blood Tests, Blood Work, Eye Examination, Eye Exams, Fecal Testing, Heartworm Testing, Parasite Screening, and Weight Check.
• **Surgical Procedures:** Spay And Neuter, Neutering, Spaying, Routine Surgeries, and Surgical Procedures.
• **Specialized Care:** Exotic animals, Emergency And Critical Care, Emergency Animal Clinic, Emergency Pet Services, Emergency Vet, Immediate Care, Chronic Illnesses, Laser Therapy, and Humanely Euthanasia (Compassionate Care).
• **Convenience & Extended Services:** Online Pharmacy, House Calls, Day Care, and Scratch Pay options.

While the full scope of services is extensive, specific features of the practice are important for pet owners considering the facility:

• **Specialty in Exotic Animals:** The availability of services for exotic animals indicates a broader specialization beyond standard canine and feline practice, serving a diverse pet community in Arizona.
• **Accessibility Commitment:** The provision of wheelchair accessible parking and seating ensures the facility is physically accessible to a wider range of clients.
• **Women-Owned Business:** The identification as a women-owned business highlights the ownership structure of the veterinary hospital.
• **Comprehensive Diagnostics:** The clinic offers in-house capabilities such as Blood Tests, Fecal Testing, and Parasite Screening, which are crucial for quick diagnosis and treatment planning.
• **Emergency Availability:** The classification as an Emergency Veterinarian Service suggests an ability to handle urgent and critical care needs outside of routine appointments.
• **Online Pharmacy and House Calls:** These offerings provide added convenience for prescription refills and for pet owners who may have difficulty transporting their animals.

When evaluating any local business, especially one in the healthcare sector, local users rely on public feedback for a complete picture. The publicly available customer reviews for Christown Animal Hospital contain serious and specific negative accounts that potential clients in the Arizona region must consider as part of their decision-making process.

Several reviews allege significant service issues, including:

• **Staffing and Professional Misrepresentation:** Claims were made that pets were seen by a Vet Tech, Heather, instead of a licensed Veterinarian, and that the office routine may involve staff misrepresenting themselves or lying to patrons about who is providing the care. A specific incident mentions a Vet Tech performing a procedure (rectal examination with a dry Q-tip) that allegedly caused bleeding and extreme pain to a young puppy, which the reviewer described as 'Sooo dangerous'.
• **Lack of Consistent Veterinarian Coverage:** Reports indicate that the primary doctor, Doctor Sandhu, only works three days a week and does not arrange for a covering doctor during his yearly vacation, potentially leaving the hospital understaffed for medical oversight.
• **Customer Service Issues:** One detailed account describes an extremely negative interaction concerning a prescription refill request, where the client was allegedly yelled at by the front desk staff and subsequently informed by the veterinarian, Dr. Sandhu Gurjit, that they were banned from future visits simply for asking for clarification on dosage and pricing.
• **Prescription Issues:** Complaints noted difficulty in having prescriptions filled at external pharmacies and allegations of being charged a fee for the veterinarian to write a prescription.

The public feedback is largely critical, with some customers spending significant amounts of money over the years before ultimately seeking care elsewhere. One reviewer explicitly and strongly advises other pet owners to "stay away from this business" if they "really care about your dog or cat."

Given the highly contrasting information—a wide range of services listed versus severe public complaints regarding staffing, professionalism, and customer service—local pet owners in Arizona must proceed with caution.

The hospital does offer important services, such as emergency care, exotic animal treatment, and necessary preventative measures like vaccinations and dental work. However, the reported incidents of potential non-veterinarian care, lack of consistent professional coverage, and documented negative customer interactions are critical factors that should weigh heavily in a pet owner's decision.

Before choosing Christown Animal Hospital, prospective clients are strongly advised to investigate the current status of the practice, clarify who will be treating their pet, and confirm all protocols for prescriptions and emergency coverage.

Ultimately, selecting a veterinary provider is a personal decision that requires a balance of convenient location, necessary services, and, most importantly, confidence in the quality of care and ethical standards of the practitioners. The comprehensive data presented here, including both the listed services and the documented customer experiences, should aid Arizona residents in making a fully informed decision about the veterinary future of their beloved pets.

Christown Animal Hospital

5103 N 19th Ave, Phoenix, AZ 85015, USA