Petland Austin Landing Introduce
For families and pet enthusiasts across the Ohio region, particularly in the Dayton and Cincinnati corridor, Petland Austin Landing in Miamisburg stands out as a unique and comprehensive destination. More than just a pet supply store, this location is an animal hospital, a center for adoption, and a specialty retailer all in one. The primary mission is to foster the unique human-animal bond by matching the right pet with the right customer and supporting that relationship with knowledge and quality supplies.
Customers frequently visit to browse the "awesome bundle" of puppies and kittens available, often from reputable breeders, and to spend time in the clean, safe "puppy playtime" areas. While the store’s exterior might suggest a smaller space, stepping inside reveals a vibrant center focused on various species, from dogs and cats to birds and small animals. The staff, known for being "above and beyond, very friendly and kind," offers expert guidance, whether you are selecting a new Frenchie puppy or simply stocking up on premium food. Their extensive knowledge, as highlighted by satisfied customers, ensures the buying process is "easy and straight forward."
Petland Austin Landing prides itself on a hands-on approach to learning about pets, with trained Pet Counselors dedicated to providing valuable information on care, behavior, nutrition, and environment. This level of personalized customer service creates a welcoming and trusted environment for experienced and first-time pet owners in Ohio.
Petland Austin Landing is ideally situated within the vibrant Austin Landing development in Miamisburg, Ohio, making it a highly convenient stop for residents across Montgomery, Warren, and Greene Counties. The location within this major commercial and retail hub offers easy access directly off I-75.
The address is: 10761 Innovation Drive, Miamisburg, OH 45342, USA.
Accessibility is a key priority for Petland Austin Landing, ensuring a comfortable experience for all community members:
- Wheelchair accessible entrance, Wheelchair accessible parking lot, and Wheelchair accessible restroom are all provided, ensuring full ease of access.
- The store offers ample parking with Free parking garage, Free parking lot, and Free street parking options available in the Austin Landing area.
- For those on a tight schedule, the business is structured for a Quick visit, making it efficient for simple supply runs or a quick puppy visit.
- Payments are convenient, accepting all major Credit cards and Debit cards.
- The store is proudly LGBTQ+ friendly, committed to serving all pet-loving members of the Ohio community with respect and care.
Petland Austin Landing functions as a multi-faceted center for pet care and ownership, combining retail, adoption, and specialized services.
The core services include:
- Pet Sales: Serving as a Dog breeder, Cat breeder, and general Pet store, offering a fantastic bundle of puppies and kittens from trusted, often USDA-licensed, breeders with an emphasis on health, well-socialization, and microchipping.
- Small Animal & Bird Sales: Operating as a Bird shop and offering other small animals like reptiles, hamsters, and rabbits for sale, complete with necessary habitat kits and supplies.
- Pet Supply Store: Selling a comprehensive range of quality pet supplies, including premium grade foods, treats, grooming products, toys (like a minimum of 6 puppy-safe chew toys), and essential accessories such as collars, leashes, and training aids.
- Pet Adoption Service: Partnering with local animal welfare groups and shelters to open highly visible kennel windows to homeless pets in the community, working to find suitable families for these animals.
- Pet Playtime/Socialization: Providing onsite services such as a clean and safe "puppy play pen area" where customers can interact with the pets to help choose the right companion and ensure good socialization.
- Pet Care Education: Providing intensive staff training to ensure Pet Counselors can offer expert advice on behavioral, nutritional, and environmental needs, helping to "match the right pet with the right customer."
Petland Austin Landing is distinguished within the Southwest Ohio pet retail landscape by its community focus and commitment to animal welfare and customer support.
- Expert Pet Counselors: Employees like Addi and Cory are noted for being "extremely knowledgeable with the breed" and guiding customers through the pet purchase process with ease, offering a high level of customer service that is "above and beyond."
- Commitment to Animal Health: All puppies receive regular, often weekly, veterinary checkups, are microchipped, and are provided with a thorough and comprehensive guarantee, ensuring peace of mind for new Ohio pet parents.
- Community Socialization Programs: The store actively participates in community outreach by taking pets to visit school children and nursing home residents, promoting the positive aspects of the human-animal bond through pet therapy.
- Focus on Dog Size Needs: While some patrons note a smaller selection for very large dogs, the store makes a concerted effort to offer plenty of great options for small and medium-sized pets, including an array of crates, training aids, and accessories for full-grown dogs.
- Clean and Inviting Environment: Reviews consistently highlight the cleanliness and organization of the store, particularly the areas where pets are housed, which enhances the shopping experience for all visitors.
- Ethical Business Practices: The store is part of a company headquartered in Ohio that has received public recognition, such as the BBB Torch Award for Ethics, for its commitment to ethical business practices.
For residents in Miamisburg, Dayton, and surrounding Ohio communities looking to purchase a pet, find essential supplies, or learn more about the available services, Petland Austin Landing can be reached using the following details:
Address: 10761 Innovation Drive, Miamisburg, OH 45342, USA
Phone: (937) 714-7776
Mobile Phone: +1 937-714-7776
Type of Business: Pet Store / Dog Breeder / Pet Adoption Service
Choosing Petland Austin Landing is worth it for Ohio residents because it provides a convenient, single-stop solution for both acquiring a new companion and stocking up on all the necessary Pet Supply store items. The store's unique value lies in its combination of high-quality animal sales—ensuring healthy, well-socialized pets from reputable sources—and its commitment to post-sale support through highly knowledgeable Pet Counselors.
Unlike purely retail operations, Petland Austin Landing is dedicated to the relationship, not just the transaction. The staff's hands-on approach, evident in the warm interactions and willingness to facilitate "puppy playtime," ensures that families are truly prepared and matched with a pet that fits their lifestyle. Furthermore, the commitment to community service and accessibility, including being LGBTQ+ friendly and providing full wheelchair access, makes it an inclusive and trusted local business. For those in the Miamisburg area looking for a new furry or feathered family member, or simply the best supplies for their current pets, the expertise and genuine care found at this Petland location make it a premier choice in Southwest Ohio.
Petland Austin Landing Details
Service options
- Onsite services
- Delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Crowd
- LGBTQ+ friendly
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- Credit cards
Parking
- Free parking garage
- Free parking lot
- Free street parking
Petland Austin Landing Photos










Petland Austin Landing Location
Petland Austin Landing
10761 Innovation Drive, Miamisburg, OH 45342, USA
Petland Austin Landing Reviews
puppiesquestionspricesaleskidshomeadoptedcageplayferrets
★ 5★ 4★ 3★ 2★ 1So I was definitely surprised when I pulled up it was a lot smaller store than I was picturing on my head I guess but when I walk in it is slightly bigger then outside appearance, I only say this because there wasn't a very big selection. I mean don't get me wrong they had plenty of great options of things for smaller dogs. I have a 89lbs. Pitbull and I just feel like they wasn't too much to choose from in his size. But besides all of that they had a awesome bundle of puppies and kittens, so freaking cute! And the employees were there and there customer service were above and beyond, very friendly and kind!! We can't wait to go pack to get some puppy playtime in!!
September 14 · Nicole MeekerAddi and Cory were amazing! They talked us through the purchase of our frenchie. Both were extremely knowledgeable with the breed and were able to answer all of our questions. The buying process was very easy and straight forward. 10/10 would buy from here again.
October 12 · Landon KelleyWe just went in to find and look at the selection of dachshund puppies in this store. Although they had a great selection of dogs, the employees were extremely rude. We had waited around for probably about 15 to 20 minutes and was never even spoken to by a single employee. We were very interested in one dachshund puppy the staff had out. they put it back in the kennel with dogs that were much bigger. There were a few major issues with this first of all, there was four dogs in one kennel. next, the bigger dogs started ganging up on the puppy we were interested in. Not a big deal for the puppies to play obviously, but they were really attacking her. At one point she was pinned down with one dog on her neck and the others biting her in other parts of her body. She was whimpering loud and seemed she was in pain. I let the staff know, who was only a few feet away and could clearly hear the screams of the dog, but they said “it’s fine.” I said “these dogs are much bigger than her and she is clearly in pain.” They said “no it sounds worse than it is and we can’t move her to a different cage with smaller dogs.” I almost wanted to buy the poor thing to save her life, which is clearly in danger due to incompetent teenagers who run the place. This is more of a reflection of the ownership and managers than the teens. The reason we did not get the dog was because there will clearly be behavioral issues due to the attacks from larger dogs and the incredibly rude/incompetent staff.
July 15 · Liv CThe people was really sweet and respectful. The dogs looked really clean and were super happy towards the employees. That's just tells me one thing.... they're some really good talented young ladies you have working there. Very respectful and courtesy towards my decision 🫶
July 25 · Sarah SangerWe have gotten a few fur babies from here. I will admit, I was hesitant at first because of rumors…. However once I got to know the staff (Sam is awesome!! - Really they all are) and learned about the breeders they use, I was pleasantly surprised and impressed. Our dogs were so well socialized and perfect additions to our family!!! ❤️
September 04 · April Hauser
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