Louisville Veterinary Urgent Care

- 12937 Shelbyville Rd # 101, Louisville, KY 40243

For pet owners in Louisville and the surrounding Kentucky area, finding prompt, knowledgeable care when a pet suddenly falls ill or sustains a minor injury can be a source of intense anxiety, especially when a regular veterinary clinic is fully booked or closed. Louisville Veterinary Urgent Care (LVUC) was established precisely to fill this crucial gap, operating as a dedicated Animal Hospital that provides immediate attention for non-life-threatening emergencies. This 'urgent care' model for pets functions similarly to human urgent care, offering a necessary intermediate solution between a routine veterinary visit and a costly, high-stress trip to a 24-hour Emergency Veterinarian Service.

Founded by Dr. Tyler Pelfrey, DVM, a Kentucky native with extensive training in general practice and a background as a Senior Emergency Clinician, LVUC is driven by a clear mission: to provide top-notch urgent care and nurture the special bond between pets and their owners. The entire team is committed to compassionate, thorough, and professional service. Clients consistently praise the staff for their kindness, gentle approach, and ability to keep owners fully informed about necessary Diagnostics, treatment plans, and associated costs. By handling urgent but non-emergent issues, LVUC helps pet owners avoid the unnecessary stress and expense of a full emergency room visit, even managing complex cases like a sick cat going into a holiday weekend.

The clinic is well-equipped with advanced technology, including Diagnostic Imaging and Radiology capabilities, allowing them to provide quick test results that might otherwise require a day or two of waiting. Furthermore, Dr. Pelfrey and his team are known for their "concierge vet care" service, an exclusive membership option that provides clients with a direct line for after-hours emergency advice and care, building confidence that their pet will be looked after in a timely manner no matter what day of the week they need help.

Louisville Veterinary Urgent Care is strategically located to serve the heavily populated eastern side of Louisville, KY, and surrounding communities. The location on Shelbyville Road ensures easy access for pet owners in the area facing a sudden health concern with their animal.

The clinic’s address is:

Address: 12937 Shelbyville Rd # 101, Louisville, KY 40243, USA.

The facility is designed to be accessible and welcoming to all members of the Kentucky community. Key accessibility and amenity features include:

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom
• Standard Restroom facilities
• A designated welcoming environment, noted as both LGBTQ+ friendly and a Transgender safespace, ensuring a comfortable visit for all clients.

To provide the best possible experience during a stressful time, appointments are recommended, though the nature of Urgent Care means they are equipped to handle walk-ins by triaging pets based on the severity of their medical need. All services are provided Onsite, ensuring continuity of care from diagnosis to initial treatment.

The focus of Louisville Veterinary Urgent Care is on non-life-threatening conditions that still require prompt attention. Their range of services centers on rapid diagnosis and effective initial treatment, bridging the gap between general practice and emergency room care.

• Urgent Care Services: Emergency Veterinary Care for non-life-threatening issues, treatment of sudden illnesses, and immediate attention for minor injuries and infections.
• Advanced Diagnostics: Diagnostics capabilities, including in-house bloodwork and immediate testing for quick results, which minimizes waiting time for a diagnosis.
• Imaging Services: Radiology (X-rays) and Pet Ultrasounds, allowing the veterinarian to quickly assess internal injuries, foreign bodies, and organ function.
• Medication and Prevention: On-site Pharmacy for immediate medication dispensing and services such as Flea Prevention And Control.
• Wellness and Routine Services: They offer routine care on a limited basis, including "Well Pet Wednesday" services, ensuring they can serve as a primary care provider in certain contexts, particularly for members.
• Specialized Access: A unique concierge vet care membership that provides clients with a direct line to Dr. Pelfrey for advice and assistance outside of regular hours.

Louisville Veterinary Urgent Care stands out in the competitive Louisville veterinary landscape through its specialized model and dedication to patient-owner communication:

• Specialized Urgent Care Model: They offer a focused alternative to 24-hour emergency rooms, providing fast, high-quality care for urgent but non-critical conditions, preventing unnecessary ER visits.
• Expert Leadership: The practice is owned and led by Dr. Tyler Pelfrey, DVM, who brings extensive past experience as a Senior Emergency Clinician, ensuring a high level of expertise in urgent medical situations.
• Rapid and Thorough Diagnostics: The facility is equipped to perform Diagnostics, including Pet Ultrasounds and Radiology, with the capacity to deliver "incredibly quick test results" that often take days at a standard clinic.
• Exceptional Patient and Client Communication: Customer reviews consistently highlight the team's kind, gentle, and compassionate approach, noting that the staff is excellent at keeping owners "kept informed every step of the way," which greatly reduces anxiety.
• Exclusive Concierge Service: The unique 'concierge vet care' membership provides a premium level of assurance, giving clients a direct contact for after-hours needs and establishing a confident relationship with the team.
• Inclusive Environment: As an LGBTQ+ friendly and Transgender safespace, the clinic actively promotes a welcoming and secure environment for all members of the diverse Kentucky pet-owning community.
• Convenient Pharmacy: The presence of an on-site Pharmacy allows for immediate treatment commencement, removing the delay of waiting for an outside pharmacy to fill prescriptions.

For immediate assistance with your pet's non-life-threatening medical needs, or to inquire about their concierge service, please use the following contact details.

Address: 12937 Shelbyville Rd # 101, Louisville, KY 40243, USA

Phone: (502) 792-7600

Mobile Phone: +1 502-792-7600

It is important to check the current operating hours for Louisville Veterinary Urgent Care, as urgent care facilities do not typically operate 24/7. Calling ahead or checking online is highly recommended to verify availability and minimize wait times.

For Kentucky pet owners, choosing Louisville Veterinary Urgent Care is choosing a professional, compassionate middle ground between routine veterinary care and a stressful emergency room visit. The primary advantage is the ability to be "seen immediately" for sudden illnesses, often avoiding a frustrating wait at a primary vet or an unnecessary triage at a 24/7 hospital. The value lies not just in the speed but in the quality of care, led by Dr. Pelfrey, who combines general practice experience with emergency expertise.

The dedication to compassionate care, evident in the staff's ability to put pets "at ease" and manage "worried" owners, makes the service truly fantastic. While costs may be "a little bit more expensive than typical vet," the ability to receive incredibly quick Diagnostics and treatment in a kind, professional setting is "absolutely worth the expense." Furthermore, the option of signing up for the unique concierge service provides peace of mind, knowing that a trusted and knowledgeable veterinarian is accessible when a pet's health concern arises outside of conventional hours. LVUC represents a modern, necessary solution for high-quality, available pet care in the Louisville area.

Louisville Veterinary Urgent Care

12937 Shelbyville Rd # 101, Louisville, KY 40243, USA