Petland Richmond

- 4740 National Rd E, Richmond, IN 47374

For pet parents across Richmond and the surrounding Indiana communities, a reliable local pet store is essential for both stocking up on daily necessities and finding the perfect new companion. Petland Richmond, located on National Road East, positions itself as a comprehensive resource for a wide variety of pets and their supplies. From premium nutrition for your dog or cat to a diverse assortment of aquatic life and reptiles, the store is dedicated to meeting the four basic needs of every pet—behavioral, maintenance, environmental, and nutritional—by offering an extensive range of products and accessories.

The core mission of a quality pet store is to facilitate the human-animal bond, and Petland Richmond aims to achieve this through knowledgeable staff and a focus on animal care. One customer noted that the General Manager and other associates are highly knowledgeable, especially regarding difficult-to-find fish, emphasizing the staff's willingness to spend time to accommodate large and specific orders. This expertise is particularly valuable for complex pet categories like freshwater fish, where proper care and selection are crucial for success.

However, like any busy retail environment, customer service experiences can vary. While many customers appreciate the specialized knowledge and friendly service when they engage with staff, other reviews indicate that some staff members may not always be proactive in welcoming or assisting customers who are browsing. As a potential customer in Indiana, seeking out the staff for advice, particularly the General Manager or associates mentioned in positive reviews, may be the key to unlocking the full value of the in-store expertise.

Petland Richmond is more than just a supply store; it is a full-service environment that also provides pets for sale, including Birds, Small Animals (such as hamsters, guinea pigs, and ferrets), Reptiles (like bearded dragons and ball pythons), and Fish. This makes it a destination for those looking to begin a new pet ownership journey, ensuring they can purchase the pet and all necessary supplies in one convenient Quick visit.

Petland Richmond is located conveniently for Indiana locals and those passing through the area, ensuring easy access for a quick stop to pick up supplies or a longer visit to browse the animal selection.

Physical Location:

4740 National Rd E, Richmond, IN 47374, USA

The location on National Road East makes the store easily reachable from various points in Richmond and surrounding communities. The store prioritizes accessibility for all customers, with key features designed to ensure a comfortable shopping experience for everyone:

• Wheelchair accessible entrance, allowing for smooth entry and exit from the store.
• Wheelchair accessible parking lot with designated spaces available close to the entrance for added convenience.

In addition to physical accessibility, the store also supports modern, flexible payment options, making transactions simple and fast for customers:

• Accepted Payments: Credit cards, Debit cards, and NFC mobile payments, catering to a range of client preferences for a seamless checkout process.

Petland Richmond offers a broad and in-depth array of products and services, aiming to be a one-stop-shop for pets ranging from dogs and cats to less common pets like reptiles and exotic fish. Their product offerings are organized to cater to the complete lifecycle needs of various animal types.

• Live Animal Sales:
  • A diverse selection of Freshwater Fish, often including difficult-to-find species, supported by staff with expert aquatic knowledge.
  • Small Animals for Sale, such as rabbits, ferrets, hamsters, chinchillas, and guinea pigs, with associated supplies.
  • Reptiles for Sale, including various types of snakes, frogs, and lizards.
  • Birds for Sale, providing options for feathered companions.
  • The store also offers pets for sale, including puppies and kittens, sourced from breeders, which come with specific warranties and are central to the store's pet-finding services.
• Dog and Cat Supplies:
  • Premium Grade Pet Food and Nutritional Supplements, alongside treats and specialized diet options for both puppies and adult dogs.
  • Maintenance and Grooming Supplies, including specialized shampoos, brushes, and coat conditioners.
  • Behavioral Needs products, such as Puppy Training Kennels, Crate Wear, and various toys and accessories for enrichment.
  • General Merchandise, like collars, leashes, beds, carriers, and various Dog Supplies and Cat Accessories.
• Small Animal, Bird, and Reptile Supplies:
  • Complete setups, including cages, terrariums, and aquariums, essential for the Environmental Needs of all pets.
  • Specialized bedding, litters, and maintenance products like Cage Cleaners/Deodorizers.
  • Behavioral enrichment tools such as Exercise Wheels, Chew Sticks/Blocks, and Fun Balls.
  • Specialty diets for small animals, including Timothy and Alfalfa Hay, and species-specific reptile food.
• Customer Programs and Financing:
  • Special Financing is available to help manage the purchase cost of pets and necessary supplies.
  • Product warranties and return policies, including a 7-day warranty for fish and small animals and a 30-day return policy for general merchandise.
  • Subscription Service options for automatic delivery of food and vitamins.

For pet enthusiasts in Indiana, Petland Richmond offers several distinct features that enhance the shopping experience and pet ownership journey, making it a valuable local resource.

• Highly Knowledgeable Pet Counselors: The store is recognized for having specific staff members, including the General Manager, who are knowledgeable experts in niche areas, particularly in aquatic life. This specialized advice is crucial for pet parents with specific needs, ensuring they receive accurate guidance on pet care, nutritional advice, and selection of the right products.
• Diverse Live Animal Availability: Unlike many pet supply stores that only carry basic supplies, Petland Richmond is a destination for acquiring a new pet. They offer a range of Birds, Reptiles, and Small Animals, providing a varied selection for families. The availability of puppies and kittens further positions them as a key provider in the region for popular companion animals.
• Comprehensive Product Assortment: The store is praised for having an extensive and versatile selection of products, catering to the entire range of a pet’s needs—from the initial cage or kennel to premium food and health supplements. This extensive inventory helps ensure a Quick visit is genuinely possible since nearly all items can be purchased in a single trip.
• Pet Safety and Support Guarantees: The store provides different warranties for different types of pets—including a replacement warranty for fish and a broader policy for small animals. They emphasize pet health and provide essential documentation and information upon pet purchase, demonstrating a commitment to responsible pet ownership.
• Financial Flexibility and Accessibility: The availability of Special Financing for both pets and supplies makes pet ownership more accessible for a wider range of Indiana families. Furthermore, the commitment to providing a fully Wheelchair accessible entrance and parking lot ensures the store is welcoming to all members of the community.

For inquiries about available pets, specific product stock, or to learn more about their pet care services, Indiana customers can contact Petland Richmond directly.

Address: 4740 National Rd E, Richmond, IN 47374, USA

Phone: (765) 764-9331

Mobile Phone: +1 765-764-9331

Petland Richmond is a valuable choice for Indiana residents because it uniquely combines the convenience of a retail supply center with the specialized service of a live animal retailer. For new and experienced pet owners alike, the ability to acquire a pet—whether it's a specialty item like a Bearded Dragon, an exotic fish, or a puppy—and then immediately purchase all the necessary premium food, maintenance, and environmental supplies in one place is a major time-saver. The standout feature is the presence of Highly Knowledgeable Pet Counselors, such as the General Manager and specific associates, whose expertise goes beyond basic sales, offering genuine help with hard-to-find items and detailed care advice. While shoppers should note that some prices may be higher than large discount chains and staff attentiveness may vary, the comprehensive stock, the convenience of a Quick visit, the accessibility of the facility, and the availability of crucial Pet Supplies for diverse species make Petland Richmond a key component of the pet care landscape in the Richmond, IN, area.

Petland Richmond

4740 National Rd E, Richmond, IN 47374, USA