Scales 'N Tails Phoenix Central Introduce
For residents of Arizona looking for a dedicated and knowledgeable source for exotic pets, particularly reptiles, amphibians, and invertebrates, Scales 'N Tails Phoenix Central stands out as a top destination. This specialty store is much more than just a place to purchase a pet; it's a hub of expertise and a community resource for enthusiasts across the Phoenix metro area and beyond. Located conveniently in the heart of Phoenix, the store has cultivated a reputation for its extensive selection of healthy animals, high-quality supplies, and, most importantly, a staff that is genuinely passionate and highly informed about exotic animal care.
The establishment operates with a friendly and professional tone, ensuring that both seasoned keepers and those new to the world of herpetology feel welcomed and supported. They understand that owning an exotic pet is a unique commitment, and their focus is on providing all the necessary tools and knowledge to ensure these beloved creatures thrive in their new homes. Customers consistently praise the team's patience and willingness to answer complex questions, making the transition to exotic pet ownership smooth and educational. This commitment to customer service and animal welfare is what truly sets Scales 'N Tails Phoenix Central apart in the Arizona pet landscape.
One of the key distinctions of this particular pet store is its clear specialization. Unlike general pet shops that dedicate a small section to reptiles, Scales 'N Tails Phoenix Central focuses solely on the needs of this diverse animal group. This specialization translates directly into superior stock, housing, and staff knowledge. Whether you are looking for a common leopard gecko, a unique species of snake, or even an Indian Ornamental Tree Spider, as one delighted customer mentioned, this store is equipped to help you find the perfect companion and the comprehensive setup it requires. The emphasis on providing a 'full setup and enclosure' along with clear care instructions demonstrates a holistic approach to pet sales—the animal's well-being is the primary concern.
The dedication to the well-being of the animals is reflected in the clean and well-designed enclosures visible in the store. The staff takes great pride in the husbandry practices, which is immediately apparent to visitors. Healthy, well-cared-for animals are the foundation of their business, and customers note that the pets purchased are often vibrant, active, and thriving immediately upon bringing them home, a testament to the high standards maintained by the team. They are not just selling animals; they are facilitating successful, long-term pet ownership.
Scales 'N Tails Phoenix Central is strategically located for easy access by residents throughout Phoenix and neighboring communities. Its address is 3431A W Thunderbird Rd, Phoenix, AZ 85053, USA. This location places it near major thoroughfares, making a quick visit simple whether you are running errands or making a dedicated trip for supplies or a new pet. The store's hours of operation are convenient, being open daily from 10 am to 8 pm, allowing flexibility for customers with busy schedules to stop by after work or on weekends.
Accessibility is a key priority for the business, ensuring that all community members can shop comfortably. The store is noted for its full accessibility features, including a wheelchair accessible entrance and a wheelchair accessible parking lot. This thoughtful design ensures that every Arizonan interested in exotic pets and supplies has unimpeded access to the store's offerings and expert staff. Additionally, for quick transactions, the store accepts a variety of modern payment methods, including major credit cards, debit cards, and NFC mobile payments, catering to the needs of the modern consumer looking for a swift and convenient shopping experience.
Being centrally located on W Thunderbird Rd allows the store to serve a vast demographic, from students at nearby educational institutions who may be starting their first reptile project to established breeders and hobbyists who require specialized feeders and equipment. The physical location complements the store's mission: to be the primary local resource for the exotic pet community in Central Arizona.
Scales 'N Tails Phoenix Central is committed to providing a comprehensive set of services focused on the exotic pet owner's needs. These services are designed to support pet owners from the initial purchase through the long-term care of their animal.
- In-store Shopping: A fully stocked and engaging retail experience where customers can view animals, compare supplies, and get personalized advice.
- Expert Consultations and Education: The highly knowledgeable staff provides detailed care instructions, answering questions on husbandry, enclosure setup, feeding, and species-specific needs. This is a crucial service for new and experienced owners alike, often highlighted in customer feedback for its patience and clarity.
- Full Enclosure Setup Guidance: Assistance in selecting and preparing complete, appropriate habitats for new pets, ensuring the animal's immediate well-being. This can include recommendations for heating, lighting, substrate, and decor.
- Diverse Animal Selection: Offering a wide variety of reptiles, amphibians, and spiders for sale, catering to different levels of experience and interest.
- Comprehensive Supplies: Stocking everything required for the care of exotic pets, including specialized food, live feeders (mentioned by customers as being healthy and 'very much alive and thriving'), supplements, habitats, lighting systems, and heating elements.
- Quick Visit Option: The store is organized to facilitate a quick trip for restocking essential supplies or live feeders when customers are in a rush.
The store's features are centered around a deep commitment to the exotic pet niche, elevating the shopping experience beyond a standard retail transaction.
- Specialization in Reptiles and Exotics: The core feature is the dedicated focus on reptiles, amphibians, and invertebrates, ensuring a depth of stock and expertise unmatched by general pet stores in the Arizona region.
- Knowledgeable and Welcoming Staff: Customers consistently praise the staff members, highlighting their amazing, welcoming, patient, and knowledgeable demeanor. They are described as being full of knowledge and stories, truly caring about what they do, and being patient with children asking many questions.
- High-Quality, Healthy Animals: The animals are well-cared for, evidenced by customer reviews noting pets are 'already living their best life' just days after purchase.
- Family-Friendly Environment: The staff’s welcoming and patient attitude towards children makes it a great place for families to learn about exotic animals together.
- Convenient Payment Options: Acceptance of Credit Cards, Debit Cards, and NFC Mobile Payments (like Apple Pay or Google Pay) for easy check-out.
- Fully Accessible Facility: Wheelchair-accessible entrance and parking lot ensure the store is welcoming to all members of the Arizona community.
For those in Arizona wishing to connect with the store for inquiries, availability checks, or advice, the contact details are readily available.
- Address: 3431A W Thunderbird Rd, Phoenix, AZ 85053, USA
- Phone: (602) 938-3897
- Mobile Phone: +1 602-938-3897
- Hours of Operation: Daily: 10 am - 8 pm
For Arizona exotic pet owners, choosing Scales 'N Tails Phoenix Central is an investment in successful pet ownership. What truly makes this store worth choosing is the unparalleled combination of a vast selection and profound expertise, all delivered with genuine enthusiasm. Unlike large, impersonal chains, this local establishment fosters a community feel. The staff's dedication to providing species-appropriate setups and comprehensive, clear care instructions—as highlighted by a customer who bought an Indian Ornamental Tree Spider with a full setup—minimizes the guesswork and stress for the pet owner.
The consistent positive feedback confirms that the store’s value lies in its people. Customers report feeling like family and note the staff’s patience in educating even the youngest enthusiasts. When you choose to shop here, you are not just buying a reptile or supplies; you are gaining a trusted partner and consultant in your exotic pet journey. For any Arizona resident seeking a healthy, well-adjusted reptile or the specialized knowledge to care for one, Scales 'N Tails Phoenix Central offers the commitment, care, and quality that ensures the long-term happiness of both pet and owner.
Scales 'N Tails Phoenix Central Details
Service options
- In-store shopping
- Delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Scales 'N Tails Phoenix Central Photos










Scales 'N Tails Phoenix Central Location
Scales 'N Tails Phoenix Central
3431A W Thunderbird Rd, Phoenix, AZ 85053, USA
Scales 'N Tails Phoenix Central Reviews
snakepricesquestionsknowledgemitetarantulahealthyselectionbearded dragonneeds
★ 5★ 4★ 3★ 2★ 1Love this shop. The owner and staff care about what they do and are full of knowledge and stories. Their collection/selection of reptiles and spiders is awesome and they have everything one needs to care for these beloved pets. We brought home a beautiful Indian Ornamental Tree Spider and just love that she came with the full setup and enclosure. They were clear on how to care for her and keep her happy.Can't recommend these folks enough! They're great!
May 24 · David CrandellBought this beauty this past Sunday.Not even three days ago, she is alreadyliving her best life and loves allfamily members! ❤️Both staff members that work there are amazing and super welcoming. Our kids were able to see more reptiles and ask both staff members many questions, to which they both had answers and were super patient too. We were able to purchase more items and had our new friend in her transport container in no time!
August 13 · J A S M I N AThe gentleman who is there every day has been extremely helpful with all my needs for my python that I came across by accident. He's helped me understand some of the feeding needs his shop is extremely well kept, the animals are very well maintained, and the prices are very affordable.
May 30 · Cassandra WilkersonGreat shop, good feeder prices, huge selection of rare and exotic species, especially tarantulas. Staff is very knowlegeable and helpful. As far as exotic reptile shops go, these guys are top quality. I moved further away from the shop, and find myself going out of my way to go here for my feeders, and I usually leave with a new T for the collection when i visit, because they always have fairly priced species that you absolutely will not find in any other shops.
July 06 · Zach ButlerIf I can give more than 5 stars I would! I had an AMAZING experience here. The staff was super duper nice and knowledgeable about every reptile they have! I had an awesome time and ended up bringing home a new snake. Awesome and amazing experience, I HIGHLY recommend!
July 16 · TStevenThompson
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