VCA Fairleigh Animal Hospital Introduce
Residents of Louisville, Kentucky, particularly those in the vibrant Highlands neighborhood, have a dedicated resource for pet health at VCA Fairleigh Animal Hospital. This facility stands out as a full-service veterinary care center, going beyond routine check-ups to offer a comprehensive range of medical, surgical, and supportive services, including boarding and grooming. The hospital's mission is to deliver up-to-date, knowledge-based veterinary care to its patients while providing professional and empathetic support to their human families. This approach ensures that pets live long, healthy, and happy lives.
VCA Fairleigh Animal Hospital is an established part of the local pet community, serving an urban pet population with a focus on high-quality services in a friendly, welcoming atmosphere. Testimonials from pet owners often highlight the compassionate care and sensitive touch of the medical staff. One client specifically mentioned that the doctor "empathized with my concerns and put the wellbeing of my pets first," while another, who was visiting Louisville, praised the team for being "careful, patient, kind, and comprehensive" when providing urgent care for their senior dog. This commitment to both medical excellence and strong "bedside manners" defines their service philosophy, making them a trusted "family doctor" for pets.
The hospital’s affiliation with VCA provides access to a network of medical knowledge and resources, but the hospital maintains its local, community-focused feel. It offers specialized wellness plans, advanced care options, and general services for dogs and cats. Recognizing the diverse needs of pet owners, VCA Fairleigh Animal Hospital makes every effort to accommodate clients, including managing pet insurance claims and working with financing options like CareCredit, ensuring that the best possible care is accessible to local Kentucky pet families.
VCA Fairleigh Animal Hospital is conveniently situated at 1212 Bardstown Rd, Louisville, KY 40204, USA, placing it in the popular and central Highlands neighborhood. This location on Bardstown Road makes it easily accessible for a significant portion of the Louisville metro area, offering a primary care veterinary option for urban pet owners.
The hospital is committed to providing a convenient experience for clients. The facility offers on-site parking, which is a significant advantage in a busy area like the Highlands. Furthermore, the practice has taken steps to ensure accessibility for all visitors:
- Wheelchair Accessible Parking Lot for ease of arrival and departure.
- Wheelchair Accessible Restroom, ensuring comfort and convenience for all clients.
The hospital operates Monday through Friday from 7:30 AM to 6:00 PM. Saturday hours are available, but clients should call ahead for specific availability. Appointments are highly recommended to ensure that you and your pet receive timely and dedicated attention from the veterinary team. For pet owners needing urgent attention for their pet outside of these hours, the hospital is equipped to manage many urgent care needs during its operating times, but for critical emergencies, local 24-hour emergency hospitals should be contacted.
VCA Fairleigh Animal Hospital is a comprehensive animal hospital offering a wide and detailed array of services that cover preventative medicine, advanced diagnostics, urgent needs, and comfort services for pets, primarily dogs and cats.
- Preventive and Wellness Care:
- Physical Exam and Primary Care, including comprehensive Health Screenings
- Vaccinations, Flea & Tick Prevention, and Parasite Control for Cats & Dogs
- Heartworm Prevention and Heartworm Prevention Medications
- Nutritional Counseling, Therapeutic Diets, and Weight Management
- Preventive Medicine and Behavioral Support
- Advanced Medical and Diagnostic Services:
- Advanced Care for complex conditions, including Allergy And Itchy Skin Relief and Skin Care
- Digital Radiology and Dentistry Radiology (Dental X Rays)
- Geriatric Medicine and specialized care for Arthritis & Pain
- Diabetes Care, Urinary Care, and Management Consulting
- In House Pharmacy for convenient access to Pet's Medication and Prescription Refills
- Surgical and Urgent Services:
- Routine Surgeries, including Spays And Neuters, and General Surgery
- Dental Care and comprehensive Dentistry services
- Urgent Care and Wound Care management
- Eye Care and Ear Care
- Support and Comfort Services:
- Boarding & Grooming, including Cat boarding and Dog grooming
- Other pet grooming services, such as Dog ear cleaning and Dog flea and tick treatment
- Compassionate Care and Euthanasia Services
- Health Certificates for travel or special needs
- Pet Counseling and Pet Adoption resources through association with Animal Rescues and local organizations like the Kentucky Humane Society
VCA Fairleigh Animal Hospital distinguishes itself in the Louisville veterinary market with a focus on comprehensive, empathetic, and accessible care for pets and their owners.
- Cat Friendly Certified: The hospital is certified as "Cat Friendly" by the American Association of Feline Practitioners (AAFP), demonstrating a commitment to improving the health and welfare of cats and reducing stress during veterinary visits.
- Comprehensive In-House Services: The facility acts as an Animal Hospital, Pet Boarding Service, and Pet Groomer, allowing pet owners to manage nearly all their pet’s health, hygiene, and temporary housing needs in one trusted location.
- Highly Empathetic Staff: Client reviews consistently mention the "sensitive touch," kindness, and empathy of the doctors and staff, which is a critical factor for managing pet anxiety and owner concerns, especially during urgent or difficult medical situations.
- Financial Accessibility and Wellness Plans: They actively work with clients on financial planning by accepting pet insurance (including assistance with claim filing for providers like Trupanion) and offering the CareClub® Wellness Plans, which provide budget-friendly, personalized preventative care for year-round health management.
- Commitment to Community and Education: The hospital actively promotes and supports local organizations like the Kentucky Humane Society and Friends of Metro Animal Services (FOMAS), while also providing an extensive online Pet Medical Library and resources like myVCA for continued client education and support.
- Location on Bardstown Road: Situated in a high-traffic, central Louisville location, the hospital offers convenient access for the local urban pet population, complete with valuable on-site parking.
For appointments, prescription refills, or any questions regarding your pet's health, please use the contact information provided below. Appointments are recommended for all visits.
Address: 1212 Bardstown Rd, Louisville, KY 40204, USA
Phone: (502) 451-6655
Mobile Phone: +1 502-451-6655
For pet owners in the Kentucky region, especially those in and around Louisville, VCA Fairleigh Animal Hospital offers a highly compelling value proposition centered on holistic and humane pet care. What truly makes this practice worth choosing is the remarkable breadth of its services combined with its certified commitment to compassionate, low-stress care for cats.
The designation as a Cat Friendly Practice ensures that feline patients, who often experience significant stress at the vet, receive specialized attention designed to make their visit calmer and more comfortable. This dedication to low-stress handling extends to all pets, as evidenced by the consistently positive feedback regarding the staff's "great bedside manners" and empathetic approach.
Moreover, the convenience of the all-in-one model—veterinary medicine, diagnostic imaging, general surgery, specialized dental care, on-site pharmacy, and supportive services like cat boarding and dog grooming—cannot be overstated. This comprehensive approach simplifies pet care management, allowing Kentucky pet owners to meet the vast majority of their animal’s needs in a single, trusted location. The availability of CareClub® wellness plans and support for pet insurance also makes preventative, long-term health management more predictable and affordable. Choosing VCA Fairleigh Animal Hospital means investing in a partnership where advanced medical resources meet genuine, hometown-style compassion.
VCA Fairleigh Animal Hospital Cat
Pet Boarding Service
- Cat boarding
- Dog grooming
- Other pet grooming
Pet Groomer
- Dog ear cleaning
- Dog flea and tick treatment
Veterinarian
- Advanced Care
- Allergy And Itchy Skin Relief
- Animal Hospital
- Animal Rescues
- Arthritis & Pain
- Behavior Support
- Boarding & Grooming
- Bone & Joint Support
- Canine Respiratory Illness
- Compassionate Care
- Dental Care
- Dental Care Dental X Rays
- Dentistry Radiology
- Diabetes Care
- Diets Supplements
- Digital Radiology
- Ear Care
- Emergency And Critical Care
- Euthanasia Services
- Eye Care
- Family Doctor
- Flea & Tick Prevention For Cats & Dogs
- Flea And Tick Control
- General Surgery
- Geriatric Medicine
- Health Certificates
- Health Screenings
- Health Services
- Heartworm Prevention
- Heartworm Prevention For Dogs And Cats
- Heartworm Prevention Medications
- In House Pharmacy
- Management Consulting
- Medical Service
- Medication Medication
- Medicine Health
- Nutritional Counseling
- Pain Management
- Pain Medication
- Parasite Control
- Parasite Prevention
- Pet Adoption
- Pet Breed Information
- Pet Cancercare
- Pet Counseling
- Pet Food
- Pet Grooming
- Pet Health Care
- Pet's Diet
- Pet's Medication
- Physical Exam
- Prescription Refills
- Prevention Treatment
- Preventive Medicine
- Primary Care
- Routine Surgeries
- Sick Exam
- Skin Care
- Spays And Neuters
- Specialty Care
- Therapeutic Diets
- Urgent Care
- Urinary Care
- Veterinary Medical Service
- Veterinary Medical Services
- Veterinary Services
- Weight Management
- Wound Care
VCA Fairleigh Animal Hospital Details
Accessibility
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
Parking
- On-site parking
VCA Fairleigh Animal Hospital Photos










VCA Fairleigh Animal Hospital Location
VCA Fairleigh Animal Hospital
1212 Bardstown Rd, Louisville, KY 40204, USA
VCA Fairleigh Animal Hospital Reviews
babyquestionsadoptedinformationgroomerfurunderstandingtestcheckfeel
★ 5★ 4★ 3★ 2★ 1I loved the atmosphere of this place! The animal nurse who helped me was very friendly and kind! The doctor empathized with my concerns and put the wellbeing of my pets first. Overall they seemed to have a very sensitive touch and I appreciate that seeing as my cats mean so much to me! I also had a question about my billing which they quickly resolved. Truly a great experience!
August 23 · Regan HuletWe were visiting Louisville and needed some urgent care, plus a second opinion, for our 14 year old standard poodle. VCA folks were careful, patient, kind, and comprehensive. Great “bedside manners.” Plus, efficient and affordable. We left with a manageable care plan and some confidence. They would certainly be our home vet if we lived in town. Thank you!
June 24 · ERNEST GONZALESHad an appointment. Called a week prior to confirm prices, services, and even add notes to discuss additional services. Confirmed the appointment, specified that I had been there prior so it was not a new patient appointment.Friday at 3:15pm received a text that the appointment had been cancelled because it was not confirmed. Called and asked repeatedly whether my appointment would be honored or not. Finally, after being passed around with multiple transfers I was told by the hospital administrator that "it just wasn't a good fit and that they wouldn't be honoring the appointment."The hospital administrator refused to acknowledge that I had confirmed my appointment, specified it wasn't a new patient appointment, had requested pricing for scheduled services so that I could "set expectations" for my appointment a week prior. I was told "that wasn't a confirmation," despite the fact that I literally ended the conversation with "see you all next week."This place does not take accountability for their lack of service, lack of attention to detail, and lack of caring about the business that they are in.The hospital administrator was also intransigent when I requested a VCA Corporate contact for complaints, as well as the Kentucky state veterinary regulatory board. I was told all this information is publicly available. VCA has no Corporate direct phone number for customer complaints that I can find, but I have contacted the state veterinary medical association to seek further information and/or file complaint.I was able to secure an appointment with a new, better, provider by the end of business hours on Friday for the following Monday, at the same time that VCA Farleigh wrongfully refused me services and tried to gaslight me in to making it all my fault they can't administer their business in any sort of modicum of efficient manner.
June 20 · David Vawter HughesExpensive but good for a yearly visit, but they won't see you in a timely manor if any issues occur. Twice in the last 6 years I've called to be seen for a non-wellness visit (once for a large but not deep abrasion, and recently for a new onset cough). Both times I was told to go to an emergent care office because they were too booked to make an appointment within 3 weeks. Neither issues were emergencies that warranted the astronomical cost of an ER visit, but they did merit a check in with the vet we established care with. I had to consult Dr. Google, and the abrasion healed before the 3 weeks was up, but it seems absolutely inappropriate that this practice overbooks appointments to the point that you cannot be seen if an incident occurs.Of note, both times this occurred, i was confusingly assured that they always set aside times to work in non-wellness visits, yet somehow things are still booked out by 3 weeks. Oh, I'm also welcome to call everyday to see if there has been a cancelation.I don't have an expectation to be seen within 24 hours (within a week should be reasonable), but I have never heard of a practice that punts you to the ER for a visit that should be done at the vets office.
August 25 · Greta LandenwichI’ve been taking my dog Ruby there for a couple years now and I absolutely love it. Heather is super helpful providing information on their Care Club and always makes us feel welcome. The vet & techs are friendly, knowledgeable, and always puts my dog at ease.
March 27 · Erin Michelle Mitchelle
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