VCA Lakota Hills Animal Hospital Introduce
For pet owners across the greater Cincinnati and Dayton areas of Ohio, finding a veterinary partner that offers a comprehensive range of services, from routine wellness to advanced medical care, is a priority. **VCA Lakota Hills Animal Hospital** in West Chester Township has been serving the communities of West Chester, Liberty Township, Fairfield, Hamilton, and Mason since 1976. As a primary care veterinarian and animal hospital, the facility is equipped to handle the majority of a pet's health needs throughout its life.
The hospital operates with the mission to help pets live long, healthy, and happy lives by delivering quality medical care and a supportive experience for pet owners. They aim to achieve this through a dedicated team of veterinarians, registered veterinary technicians, and support staff who are trained in the latest procedures and preventative care protocols. As part of the national VCA network, this location benefits from access to expansive resources while maintaining a focus on what they describe as 'hometown care.'
VCA Lakota Hills Animal Hospital is dedicated to the care of both dogs and cats, ensuring that pet owners in the Ohio region have a reliable source for everything from routine vaccinations and **New Kitten and New Puppy Packages** to complex internal medicine and general surgery. They emphasize wellness and preventative medicine, striving to partner with pet owners to ensure the best possible long-term health outcomes for their beloved companions.
The hospital is conveniently situated in West Chester Township, making it easily accessible for residents across Butler County and the northern Cincinnati suburbs. The official address for the facility is:
5130 Tylersville Rd, West Chester Township, OH 45069, USA
Understanding the importance of a stress-free visit, especially for pets, the hospital has invested in features to enhance client convenience and accessibility:
- **Wheelchair accessible entrance** and **wheelchair accessible parking lot** for easy access.
- **Wheelchair accessible restroom** facilities are available.
- A spacious reception area, including a coffee bar and a children's play area, designed to make the wait more comfortable for families.
- Dedicated **consultation/comfort room** for private discussions.
- Appointments are recommended to ensure efficient service and to minimize waiting times.
The hospital maintains operating hours from Monday through Friday from 8:00 am to 6:00 pm, and on Saturday from 8:00 am to 12:00 pm, remaining closed on Sundays.
VCA Lakota Hills Animal Hospital provides a comprehensive array of primary and advanced veterinary services focused on maintaining pet wellness and addressing health concerns for dogs and cats. Their services include:
- **Primary and Preventative Care:** Routine **Health Exams**, vaccinations, **Spays and Neuters**, and comprehensive **New Kitten and New Puppy Packages**.
- **Diagnostic Services:** On-site advanced tools such as **Digital Radiology** (X-rays) and **Digital Dental Radiology** for accurate and timely diagnoses.
- **Advanced Medical Management:** Services including **Animal Internal Medicine**, **Geriatric Medicine**, management of conditions like **Cat Diabetes**, and specialized **Urinary Care**.
- **Surgical and Dental Care:** Offering a **double surgical suite with heated tables** for **Routine Surgeries**, **Soft Tissue Surgery**, and dedicated **Dental Care** services.
- **Urgent and Critical Care:** Providing **Urgent Care** and **Intensive Care** wards, including separate, glass-enclosed areas for feline and canine patients, and equipped to handle non-specialty **Emergency And Critical Care**.
- **Wellness Programs:** Programs for **Weight Management**, **Nutritional Counseling**, and prescription **Therapeutic Diets**.
- **Parasite Control:** Full-spectrum **Flea & Tick Prevention**, **Heartworm Prevention**, and general **Parasite Control**.
- **Supportive Services:** **Pain Management** with appropriate **Pain Medication**, **Arthritis & Pain** treatment, **Wound Care**, and sensitive **Euthanasia Services**.
- **Convenience and Retail:** On-site **Pharmacy Services**, **Prescription Refills**, and **Home Delivery** options for medication, food, and other needs.
Several institutional and practical features contribute to the hospital's profile and service delivery in the Ohio region:
- **Cat Friendly Practice Accreditation:** The hospital is an accredited **Cat Friendly Practice**, meaning they use low-stress techniques and have a facility designed to create a warm and welcoming environment specifically tailored to the unique needs of feline patients, including a separate ICU ward.
- **Long-Standing Community Presence:** Having served the West Chester area since 1976, the hospital has deep roots in the community and a history of providing care to multiple generations of family pets.
- **Dedicated Staff Structure:** The hospital employs multiple veterinarians, registered veterinary technicians (RVTs), and a full support team, including a practice manager who also acts as a nutritional consultant and behavior counselor.
- **Equipped for Advanced Care:** The facility includes a dedicated dental alcove, a radiology area with digital X-ray, and separate glassed-in ICU wards, allowing for **Advanced Care** and monitoring.
- **VCA Network Resources:** Being part of a large network provides access to extensive resources, continuous training (internal Continuing Education), and career support for staff, which aims to result in a higher standard of care.
- **Accessibility for Pet Owners:** The hospital makes payment options more manageable by working with **pet insurance** and financing solutions like CareCredit.
To schedule a routine exam, inquire about a specific service, or discuss pet health concerns, clients in the Ohio region can use the following contact information:
Address: 5130 Tylersville Rd, West Chester Township, OH 45069, USA
Phone: (513) 874-4866
Mobile Phone: +1 513-874-4866
Choosing VCA Lakota Hills Animal Hospital offers Ohio pet owners a practice with a long local history and the benefits of a large, resource-rich network. Their accreditation as a **Cat Friendly Practice** is a significant advantage for feline owners, ensuring that their cat's experience is handled with specialized, low-stress techniques. The comprehensive range of services, including **digital radiology**, advanced dental care, and dedicated **Intensive Care** areas, means that most of a pet’s medical needs can be addressed in one familiar location without needing frequent referrals.
However, users should be aware of the importance of clear communication regarding costs and authorized services. While the staff is described as kind and welcoming, a recurring theme in public feedback is the concern over billing practices, including unauthorized services like dewormer administration and the recommendation of tests perceived as unnecessary, leading to the perception of a "money grab." For low-income families or anyone on a budget, it is critical to engage in an open and assertive dialogue with the technicians and veterinarians about which services are routine, which are recommended, and what the final cost implications will be **before** any procedure or medication is administered. While the hospital offers robust medical capabilities and compassionate staff members, as noted by clients, proactive communication regarding treatment authorization and cost is necessary to ensure a positive client experience.
VCA Lakota Hills Animal Hospital Cat
Veterinarian
- Advanced Care
- Animal Internal Medicine
- Arthritis & Pain
- Behavior Counseling
- Boarding & Grooming
- Cat Diabetes
- Compassionate Care
- Dental Care
- Digital Radiology
- Disease Control
- Dog Breed
- Ear Care
- Emergency And Critical Care
- Euthanasia Services
- Eye Care
- Flea & Tick Prevention
- Flea And Tick Control
- General Surgery
- Geriatric Medicine
- Health Certificates
- Health Exams
- Heartworm Prevention
- Home Delivery
- Intensive Care
- Itchy Skin
- New Kitten And New Puppy Packages
- Nutritional Counseling
- Pain Management
- Pain Medication
- Parasite Control
- Pet Breed
- Pet Counseling
- Pet Health
- Pet Safety
- Pharmacy Services
- Prescription Refills
- Prevention Treatment
- Primary Care
- Routine Surgeries
- Soft Tissue Surgery
- Spays And Neuters
- Specialty Care
- Support Services
- Therapeutic Diets
- Urgent Care
- Urinary Care
- Veterinary Emergency Service
- Weight Management Program
- Wound Care
VCA Lakota Hills Animal Hospital Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
VCA Lakota Hills Animal Hospital Photos










VCA Lakota Hills Animal Hospital Location
VCA Lakota Hills Animal Hospital
5130 Tylersville Rd, West Chester Township, OH 45069, USA
VCA Lakota Hills Animal Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1Staff is kind and welcoming however I wasn’t asked if I wanted to have a dewormer administered to my puppy and they just did it and charged me for it without first getting my permission. I’m pretty low income so adding things to the bill that I didn’t authorize is a huge deal for me and my family. I gave two stars instead of just one for the staff only. I wish I had said something at the time of payment but there were so many questions and information being thrown at me all at once and it feels like they’re banking on you not noticing. Definitely got the vibe of it being a money grab situation. Vaccine here was also more than twice as much as previous one at a different clinic.
October 08 · Becca RelfeYikes. Just a money grab - ordering unnecessary tests for my healthy dogs. Simparica Trio is 100% effective against heartworm per the drug information packet that comes with the medicine; the vet tech yelled at me saying it was not 100% effective even though the medicine information sheet clearly says it is. VCA kept saying it’s their policy to still test for heartworm. They were unwilling to provide evidence based care and just wanted to charge us for multiple lab draws. They seem to forget that we’re all on the same team of wanting what’s best for our animals.The receptionist is very kind but everyone else seems to not care about the animals at all.Money grab #2 - they refused to honor the free first exam for your pet flyer. One of our dogs was already a patient at a different VCA location but our other dog was new to VCA entirely.They are more concerned about money and office policies than doing the right thing.
August 12 · Melissa ReistThis place is nothing but a money grab, not only are they a money grab, but they're discriminatory. I gave this place a chance for over a year. I rescued 2 strays that ended up in a shelter and the minute one vet yelled at me that they shouldn't have put "boxer mix" on my girl dog and that she was a "staffy/pit", honest to God, I should have ran. That brings me to why I'd give a 1 star after over a year. I had an appointment for my girl dog. For vaccinations and general wellness. She's a rescue as I stated and HATES this place. HATE isn't even a strong enough word (she has a new vet clinic, a proper vet clinic with NO anxiety so that tells me this place is filled with fake, smile to your face people). She was whining at the cat decor on a shelf, wanted to run out the door. I don't want to be there either considering one appt would take my ENTIRE day off since these people are slower than sap trying to drip during an Alaskan winter. They asked if I gave her anxiety medicine. I said I was never given medicine to calm her, unless I was supposed to pull it out of my magic bag. The two techs, especially the old one, were shooting daggers as they tell me they're not going to see her, mentioning her breed and she needs to be calm. Again I addressed the fact that I told them that SEVERAL times prior because she HATES this place and they gave me NOTHING. I was held there an HOUR and a HALF while they talk to each other trying to get a bag of 2 prescriptions for she can be drugged to the point where my 40 lbs dog would be immobile. With directions to start meds the night before, the next day prior and include MELATONIN. Even her new vet doesn't understand why such high doses to have to start giving meds the night before into the day of the apportionment, but whole other story. They charged me over $100 for NOTHING. Their customer service sucks. You'll be there ALL day for nothing, wasting your time, while they charge you HUNDREDS telling you to "get insurance." If you have a breed they don't like, you'll know. You'll be treated like we were. I'm so thankful our new vet wouldn't dream of treating my dogs like this. They're no longer in a situation where they feel the need to panic and run for the door. I should have ran for the door after our first appointment. I didn't realize how bad it was until I got a new vet. Now we don't need extra meds, we don't need nuzzles, we don't havs panic episods while running for the door. You all need to do better. Teach better bedside manner. So glad I'm done with this place. I'm disgusted how they think treating dogs and their owners in a snotty manner is okay.
October 05 · Trissy LeeThank you so much for working us in today! Joker, Vader, and Mom are thrilled.
July 08 · Amanda BurgessEnrolled out puppy into their CareClub subscription plan which includes complimentary check ups. Sounds nice, but when you call with a sick animal; their earliest available appointment is a week away. This is for a SICK ANIMAL, NOT A ROUTINE CHECK UP. In the event of an emergency, you will be stuck paying your subscription and scrambling to find another vet to treat your beloved pet. AVOID AT ALL COSTS
May 23 · R. Christian Keeler
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