Banfield Pet Hospital Introduce
For pet owners across Gilbert, Mesa, Chandler, and the wider East Valley of Arizona, finding a trusted and comprehensive partner for their pet's health is a top priority. Banfield Pet Hospital, specifically the Gilbert City Gate location, stands out as a leading Veterinarian and Animal hospital dedicated to proactive and Preventive Veterinary Care. Serving as more than just a place for illness diagnosis, the clinic takes a partnership approach to Petcare, focusing on early detection and maintaining optimal health throughout your dog's or cat's lifetime.
The foundation of care at this Banfield location is built upon its popular Optimum Wellness Plans® (OWPs). These affordable, customizable packages are designed to spread the cost of essential services over 12 months, ensuring pets receive regular, high-quality care without the stress of unexpected large bills for routine visits. Each plan includes Comprehensive Exams, Routine Vaccinations, Diagnostic Testing, and unlimited office visits, shifting the focus from reactive sickness treatment to continuous wellness monitoring. This proactive stance is critical in the Arizona environment where common regional infections like Valley Fever require vigilance and where the intense heat necessitates careful attention to overall pet health.
The hospital is a full-service facility equipped to handle a wide range of Canine and Cat Dog Services. From General Surgery procedures like Spaying and Neutering to advanced diagnostic tools such as Digital Radiography and Dental digital x-ray, the team ensures that pets receive thorough assessments and treatment. Furthermore, the convenience of an In-House Pharmacy, an Online Pharmacy, and options for Home Delivery of Pet Prescription medications adds a layer of ease for busy Arizona families. The clinic's team, which includes compassionate staff members like Dr. Meng, Jeff, and Autum, is committed to treating every pet with the respect and kindness they deserve, particularly during sensitive moments like End Of Life Care, where compassion is paramount.
While the majority of client experiences are positive, highlighted by the caring and compassionate nature of the staff, the clinic is also transparent in managing concerns. Banfield Pet Hospital emphasizes that clear communication about Individual Treatment plans and potential medication side effects is a critical part of the Petcare journey. For long-standing clients who may experience a rare instance of miscommunication or a reaction to a new medication, the clinic strives to use feedback as a tool for improvement, reinforcing the need for written guidance and empathetic follow-up, especially for pets with medically complex histories. The commitment is always to learn and improve, ensuring that long-term client relationships, some spanning over a decade, are maintained through trust and responsive service.
Banfield’s national support system, including access to their 24/7 Pet Chat™ feature, provides pet owners in Gilbert with round-the-clock Vet Advice for non-emergency questions, further supporting their goal of empowering owners with continuous care resources.
Banfield Pet Hospital’s Gilbert City Gate location is situated in the northeast part of Gilbert, Arizona, easily reachable from major roads and serving the surrounding communities, including Mesa, Chandler, and Queen Creek.
- Address: 1525 N Higley Rd, Gilbert, AZ 85234, USA
The Animal hospital ensures all members of the Arizona community can access care comfortably, offering key accessibility features for clients:
- Wheelchair accessible entrance for easy access into the facility.
- Dedicated Wheelchair accessible parking lot spaces are provided for convenience.
- A clean and accessible Restroom is available for use.
The facility is recognized as LGBTQ+ friendly, demonstrating a commitment to serving all members of the diverse Arizona pet-owning community. For efficient service, it is highly recommended that clients adhere to the Planning notes: Appointment required and Appointments recommended are essential to manage client flow and ensure dedicated time for your pet’s care. The clinic also offers Drop Off Services for certain types of appointments, allowing pet owners to go about their day while the Comprehensive Exams are being performed.
As a comprehensive Pet Hospital and Veterinary pharmacy, Banfield provides a wide spectrum of Veterinary Healthcare Services for dogs and cats, focused primarily on Preventive Petcare.
- **Preventive Health Services:** Offering Routine Vaccinations, Parasite Control, and regular Physical Exams to maintain lifelong wellness and catch health issues early.
- **Optimum Wellness Plans® (OWPs):** Customized Petcare Packages for all life stages, including Puppy Packages and Kitten Packages, with options for dental coverage and discounts on non-plan services.
- **Advanced Diagnostics and Imaging:** Utilizing Laboratory Diagnostics, Digital Radiography, and SNAP Tests, along with specialized procedures like Fecal Exams and Canine Dna Test to aid in Illness Diagnosis.
- **Dental and Oral Health:** Comprehensive Oral Health care, including General Dentistry, professional cleanings, and Dental digital x-ray.
- **Surgical and Orthopedic Care:** Offering General Surgery, including Spaying And Neutering, as well as Orthopedic evaluation and treatment for joint and mobility issues.
- **Nutritional and Therapeutic Support:** Providing Nutrition Advice, Therapeutic Nutrition recommendations, and guidance on Special Diet plans, in addition to Coat and skin care treatment and Joint Health management.
- **Pharmacy and Medication Access:** Features both an In-House Pharmacy and an Online Pharmacy, with Pet Prescription Home Delivery options for convenience.
- **Specialized Care and Support:** Services include End Of Life Care, Behavioral support, and specialized diagnosis and treatment for issues like Gastrointestinal Illness, along with providing assistance with a Veterinary Health Certificate for travel.
- **Virtual and Remote Access:** Included in the OWPs is 24/7 access to Vet Advice through Pet Chat™ and Virtual Office Visits for timely and convenient pet health support.
The Gilbert City Gate location of Banfield Pet Hospital provides several standout features that enhance the quality and convenience of Veterinary Medicine for Arizona pet owners.
- **24/7 Vet Chat™ Access:** Offering unparalleled peace of mind, this feature allows OWP clients to receive immediate, professional Vet Advice anytime, day or night, for non-emergency concerns.
- **Focus on Preventative Care:** Their commitment to Preventive Veterinary Care through the Optimum Wellness Plans is a core highlight, ensuring twice-yearly Comprehensive Exams and routine care are prioritized.
- **Compassionate and Dedicated Staff:** The team, including named associates like Dr. Meng, Jeff, and Autum, is recognized by long-time customers for their exceptional caring and compassionate approach, particularly during difficult times.
- **Advanced Diagnostic Capabilities:** The availability of Digital Radiography, Dental digital x-ray, In-house laboratory diagnostics, and Canine Dna Test allows for a deeper and more precise Illness Diagnosis and overall health screening.
- **Convenient Pharmacy Options:** The integration of a full-service Veterinary pharmacy with Online Pharmacy and Home Delivery simplifies the process of obtaining Pet Prescription and Specialized Diet items.
- **Commitment to Diversity and Inclusion:** Being explicitly LGBTQ+ friendly demonstrates an inclusive environment for all community members.
- **Individualized Life Stage Care:** The availability of specific Puppy Packages, Kitten Plans, and tailored advice for Joint Health and therapeutic needs ensures that care evolves with the pet.
- **High Accessibility:** The clinic is fully equipped with a Wheelchair accessible entrance and parking, making access simple for all clients.
To partner with the Banfield Pet Hospital team in Gilbert and begin your pet’s Preventive Health Services journey, please use the contact information below. Remember that Appointment required or Appointments recommended are standard practice for ensuring timely service.
- Address: 1525 N Higley Rd, Gilbert, AZ 85234, USA
- Phone: (520) 827-4407
Choosing Banfield Pet Hospital in Gilbert means embracing a proactive, structured approach to Petcare that is crucial for maintaining the health of dogs and cats in the Arizona climate. The primary value proposition lies in the Optimum Wellness Plans® (OWPs), which make high-quality Preventive Veterinary Care predictable and financially manageable. For busy East Valley residents, the inclusion of unlimited office visits, the convenient Drop Off Services, and especially the 24/7 Pet Chat™ for immediate Vet Advice are game-changers, offering continuous support that goes beyond standard clinic hours. While the occasional service issue may arise, the commitment from the staff to compassionate care, particularly during sensitive moments like End Of Life Care, is profound and highly valued by long-term clients. If you are an Arizona pet owner who prioritizes regular wellness checkups, comprehensive Diagnostic Testing, and having a consistent, modern, and accessible Animal hospital dedicated to an individualized Treatment Plan for your pet's entire life, Banfield Pet Hospital at Gilbert City Gate offers a robust and reliable choice.
Banfield Pet Hospital Services
Veterinarian
- Canine Dna Test
- Cat Dog Services
- Coat and skin care treatment
- Comprehensive Exams
- Comprehensive exams
- Dental digital x-ray
- Diagnostic Testing
- Diagnostics Surgery
- Digital Radiography
- Digital radiography
- Drop Off Services
- End Of Life Care
- Fecal Exams
- Gastrointestinal Illness
- Gastrointestinal illness diagnosis and treatment
- General Dentistry
- General Pet Care
- General Surgery
- General dentistry
- General surgery
- H3n8 Influenza
- Home Delivery
- Illness Diagnosis
- In-House Pharmacy
- In-house laboratory diagnostics
- Individual Treatment
- Joint Health
- Kitten Packages
- Kitten Plans
- Laboratory Diagnostics
- Medical Therapy
- Mobile Appointment
- Nutrition Advice
- Nutrition advice
- Online Pharmacy
- Online Vet
- Oral Health
- Orthopedic evaluation and treatment
- Parasite Control
- Parasite Protection
- Parasite control
- Pet Hospital
- Pet Prescription
- Petcare Packages
- Physical Examination
- Physical Exams
- Preventive Health Services
- Preventive Petcare
- Preventive Veterinary Care
- Primary Care
- Puppy Packages
- Routine Vaccinations
- Snap Tests
- Spaying And Neutering
- Spaying and neutering
- Special Diet
- Surgical Care
- Therapeutic Nutrition
- Vaccinations
- Vaccinations For Pets
- Vet Advice
- Vet Tech
- Veterinary Healthcare Services
- Veterinary Medicine
- Veterinary Visit
Banfield Pet Hospital Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
1525 N Higley Rd, Gilbert, AZ 85234, USA
Banfield Pet Hospital Reviews
priceplanbabyfeelnursesdental cleaningnameRXgrowlUTI
★ 5★ 4★ 3★ 2★ 1This location is by far the best! The staff Dr Meng Jeff, Autum and everyone are so caring and very compassionate when it comes to our pets. They helped me with the passing of my baby recently and totally understand my pain. I thank them all for taking good care of my baby Gio these past 11 years. Thank you team and I will forever be thankful for all the kindness and care you all gave to Gio
October 01 · Julio MirandaI typically have a good experience at this location, so they get a second star but this experience made me lose trust in this team. My dog is a long standing patient and medically complex. She was given a new medication and had a severe reaction resulting in an expensive emergency vet visit. We did not receive any written guidance about the new medication and what to look for if she reacted poorly.The next day Kim called to inform us that we were definitely told about the chance of allergic reaction, although my husband states the the nurse interacted with him very little and he wasn't told about this type of severe side effect. Kim was also combative with me when I informed her the name of the medication was omitted from my view of the medical visit summary, so I had to hunt for what she was given to tell the ER vet. She told me I should just call to get the records, but this emergency happened after hours and I could not have done that.I strongly recommend banfield select another associate to do these type of "smooth over" calls for people who have had a poor experience, I was prepared to let it go but the eagerness to absolve themselves of any blame is salt in the wound and I will go to another location to get care I can trust. A little apologizing and compassion goes a long way for people who have been banfield customers for almost 8 years.
October 04 · Ms. PinaIt seemed like every aspect of the visit was an opportunity to upcharge me for everything. Even at the end I was suggested a food for uti issues. I said sure if you have samples. No, $8 per small can. $3 at Petsmart. $850 total for the visit, if I wanted more answers extras would have put it over $1,000.
September 15 · Eric BennettI’m the absolute only patient there and still 20 minutes past my appointment time 10 minutes in the lobby without anyone acknowledging me and then my dog just needs her yearly shots. These people tell me it’s gonna be $389. Forget the free visit it’s bullshit to lure you in. No chance in hell they weren’t professional they weren’t friendly. They’re not very cost-effective. No go anywhere else I mean, anywhere else.
October 04 · LilliDr. Kirk and her staff were all very unprofessional and rude. We have been to other Banfield locations and have had great experiences. This time we felt that no one wanted to truly help us. As soon as we get to our room for our dog to be seen the vet assistant rushing us and didn’t even introduce herself. Our dog is usually very friendly towards everybody but gave a small growl at this woman. It seemed that this woman didn’t even like animals based off of her attitude. Very rude and very unprofessional.
July 18 · Kody Nelson
More Pet Store Near Me

1423 S Higley Rd STE 102, Mesa, AZ 85206, USA

866 N Higley Rd #106, Gilbert, AZ 85234, USA

5404 E Southern Ave, Mesa, AZ 85206, USA

1762 S Greenfield Rd suite 106, Mesa, AZ 85206, USA

2090 S Power Rd, Mesa, AZ 85209, USA

2090 S Power Rd, Mesa, AZ 85209, USA

2333 S Power Rd, Mesa, AZ 85209, USA

67 S Higley Rd #108, Gilbert, AZ 85296, USA

857 N Val Vista Dr #106, Gilbert, AZ 85234, USA

747 N Val Vista Dr, Gilbert, AZ 85234, USA

1155 S Power Rd #113, Mesa, AZ 85206, USA

6932 E Hampton Ave, Mesa, AZ 85209, USA
Categories
Top Visited Sites






Trending Pet Health Blogs Posts





