Deer Creek Animal Hospital & Pet Resort Introduce
Deer Creek Animal Hospital & Pet Resort stands as a comprehensive facility in Phoenix, AZ, offering a unique combination of high-quality veterinary care and full-service pet resort amenities. For pet parents in the Valley, this location—situated in the North Phoenix area—provides a reliable, integrated solution for both the medical and lifestyle needs of their beloved companions. From routine wellness and preventative medicine to specialized care for senior pets and exotic animals, the hospital is equipped to handle a wide spectrum of health requirements.
What truly sets Deer Creek apart is the seamless integration of veterinary expertise with a genuine, patient-focused approach. Customers consistently highlight the extraordinary patience and helpfulness of the staff and veterinarians, such as Dr. Gross and Dr. Balsino, particularly when dealing with complex or ongoing health issues. One grateful customer shared their excellent experience managing a senior dog's skin sores and arthritis, noting how Dr. Gross and the vet tech were "VERY helpful and patient with us" and went the "extra step" to gather necessary external lab results, ultimately saving the owner significant expense on duplicate annual labs. This level of collaborative, compassionate care underscores the facility’s commitment to excellent customer service and maximizing pet health outcomes while being mindful of the pet parent’s situation.
Beyond the medical services, the Pet Resort aspect provides deep peace of mind for Arizona families traveling away from the hot climate or going on vacation. Knowing that dogs and cats are being boarded at the same location where their medical records are kept and where veterinarians are readily available is an enormous comfort. The review that states, "we also board our dogs at Deer Creek when we go on vacation and we are always beyond satisfied with their care and treatment of our dogs while they are there," speaks to the quality and consistency of both the medical and pet resort services.
The hospital’s expertise is not limited to typical dog and cat care. With dedicated services for exotic animals, Deer Creek fills a crucial niche for owners of non-traditional pets across the Phoenix metropolitan area. This extensive offering, combined with the successful application of treatments like Dr. Balsino's recommendation for steroids for a geriatric dog—which led to the dog being able to "get up and walk and even jog" and the "prolong good quality of life"—demonstrates the knowledgeable and life-enhancing medical recommendations provided by the veterinary team. They truly focus on strengthening the human-animal bond, whether through preventative care or life-extending measures for senior dogs.
Location and Accessibility
Deer Creek Animal Hospital & Pet Resort is centrally located in North Phoenix, making it easily accessible for residents throughout the Valley, including those in Scottsdale, Cave Creek, and surrounding neighborhoods. The facility’s strategic location allows for convenient visits for both routine appointments and urgent care situations.
The hospital is situated at: 3025 E Rose Garden Ln, Phoenix, AZ 85050, USA.
The location offers excellent planning and accessibility features to ensure a comfortable visit for all clients and their pets:
- Wheelchair Accessibility: The facility is fully committed to accessibility, featuring a wheelchair accessible entrance, parking lot, and restroom, accommodating all pet parents regardless of mobility needs.
- Amenities: A convenient restroom is available on-site for visitors.
- Appointments Recommended: While the hospital can handle urgent cases, appointments are strongly recommended for all services, including vet visits, grooming, and boarding, to ensure the shortest wait times and the most focused care from the dedicated staff.
Being located in the 85050 zip code places the hospital in a growing, pet-friendly area of Phoenix, easily reachable from major North Valley arteries. This strategic positioning provides a quick resource for pet owners living or working in the northern parts of the city.
Services Offered
Deer Creek Animal Hospital & Pet Resort operates as a quadruple threat in pet care: a fully-equipped Animal Hospital, a comprehensive Kennel and Pet Boarding service, a professional Pet Groomer, and a dedicated Dog Training center. The range of services is extensive and designed to cover nearly every aspect of pet ownership, health, and well-being.
- Complete Veterinary Services: This includes Annual Checkups, Annual Physical Exams, Diagnostic and Therapeutic services, Emergency Clinic access, and Medical Appointments for both sick pet exams and general health issues.
- Preventative and Wellness Care: Comprehensive services such as Pet Preventative Care, Fecal Testing, Flea and Tick Prevention, Heartworm Preventatives, and a Medicine Pharmacy for medication and Rx refills.
- Specialized Medical Care: Internal Medicine, Avian And Exotic care, Spay and Neuter Clinic Surgery, Special Treatments, and advanced care for conditions like Dental Disease and Heartworm Disease.
- Oral and Dental Health: Dedicated Pet Dental Care, Oral Health assessments, Oral Hygiene procedures, and services like Nail Trim and Ear Care.
- Pet Resort and Lodging: Full-service Pet Boarding, including Canine Boarding, Feline Boarding, and Exotic Boarding. This also encompasses Doggie Daycare and overnight kennel services.
- Training and Behavior: Dedicated Dog Training, Puppy Training, Behavior Modification guidance, and Training Classes.
- Grooming: Professional services including Bath & Brush and Full Groom to keep pets looking and feeling their best.
- Rescue and Community Support: Support for Rescue Animals, underscoring the facility’s commitment to the wider pet community.
Features / Highlights
The combination of services and the quality of care create several distinct features that make Deer Creek Animal Hospital & Pet Resort an outstanding resource for Arizona pet owners:
- Integrated Medical and Resort Care: The greatest highlight is having an Animal Hospital, Pet Resort (boarding), and Daycare all in one location. This ensures immediate veterinary attention for boarding or daycare guests should an emergency arise.
- Expertise in Exotic Animals: Offering comprehensive Avian and Exotic care, including Exotic Boarding, which is a specialized and highly valued service for owners of non-traditional pets in the Phoenix area.
- Exceptional Senior Pet Focus: Demonstrated success, as noted in customer reviews, in managing complex chronic and geriatric conditions like arthritis and skin issues, ensuring a prolonged quality of life for older dogs.
- Compassionate and Knowledgeable Staff: The staff, including doctors like Dr. Gross and Dr. Balsino, are consistently praised for their patience, helpfulness, and willingness to go the extra mile to coordinate care and ease the financial burden on pet owners.
- Full-Spectrum Wellness Center: Offering everything from initial Puppy Classes and basic preventative care to advanced Internal Medicine and Surgery, positioning them as a lifetime partner in pet health.
- Convenient Accessibility: Full wheelchair accessibility (entrance, parking, restroom) ensures that the facility is welcoming and usable for all members of the pet community.
Contact Information
For scheduling a wellness exam, booking a stay at the Pet Resort, or inquiring about specialty services, pet owners are encouraged to call the facility directly during business hours. As appointments are recommended, contacting them in advance is the best way to secure a slot for the required service.
- Address: 3025 E Rose Garden Ln, Phoenix, AZ 85050, USA
- Phone: (602) 404-0066
- Mobile Phone: +1 602-404-0066
What is Worth Choosing Deer Creek Animal Hospital & Pet Resort
Choosing Deer Creek Animal Hospital & Pet Resort is worth it for Phoenix area pet owners who require a single, high-quality, and deeply experienced source for all their pet's needs. The facility excels in providing an unmatched level of integrated care that eliminates the stress of coordinating services between multiple providers. This is a critical advantage for busy Arizona families.
The decision to entrust your pet to Deer Creek is validated by the consistent theme in customer testimonials: a caring, knowledgeable, and patient approach, especially for complex or senior pet care. The ability of the veterinarians to significantly improve the quality of life for a 13-year-old dog that could barely walk, as noted in a review, speaks volumes about their expertise and dedication to the pet's well-being over simple expediency.
Furthermore, the resort and boarding aspect, while having the high standards of a kennel, benefits from the on-site presence of the Animal Hospital. This seamless access to veterinary professionals for all boarding animals provides peace of mind that is simply unavailable at standalone boarding facilities. Whether you need routine preventative medications, specialized care for an exotic pet, or a safe, trusted place for your dog to stay while you're away, Deer Creek Animal Hospital & Pet Resort offers a professional, comprehensive, and compassionate solution right here in Phoenix.
Deer Creek Animal Hospital & Pet Resort Cat
Animal Hospital
- Animal Dog
- Annual Checkups
- Annual Physical Exam
- Avian And Exotic
- Bath & Brush
- Behavior Modification
- Boarding And Daycare
- Canine Boarding
- Complete Veterinary Services
- Daycare Grooming
- Dental Disease
- Dental Health
- Diagnostic And Therapeutic
- Dog And Cat Care
- Dog Training
- Doggie Daycare
- Ear Care
- Emergency Clinic
- Exotic Animal
- Exotic Boarding
- Fecal Testing
- Feline Boarding
- Flea And Tick Prevention
- Full Groom
- Heartworm Disease
- Heartworm Preventatives
- Internal Medicine
- Laboratory Services
- Medical Appointment
- Medical Treatments
- Medication Refill
- Medicine Pharmacy
- Nail Trim
- Oral Health
- Oral Hygiene
- Pet Boarding
- Pet Dental Care
- Pet Exam
- Pet Preventative Care
- Poison Control
- Preventive Medications
- Puppy Classes
- Puppy Training
- Rescue Animals
- Rx Refills
- Sick Pet Exam
- Spay And Neuter Clinic Surgery
- Special Treatments
- Training Classes
- Vet Appointments
- Veterinary Practices
- Veterinary Services
Deer Creek Animal Hospital & Pet Resort Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
Deer Creek Animal Hospital & Pet Resort Photos










Deer Creek Animal Hospital & Pet Resort Location
Deer Creek Animal Hospital & Pet Resort
3025 E Rose Garden Ln, Phoenix, AZ 85050, USA
Deer Creek Animal Hospital & Pet Resort Reviews
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★ 5★ 4★ 3★ 2★ 1I always have a great experience with the staff at Deer Creek. We recently brought our dog Sherlock in who has been having ongoing problems with skin sores and arthritis. A lot had been happening over the past 6 months and Dr. Gross and the vet tech (I'm sorry I didn't get her name, she was amazing) spent a LONG time with us going over options for pain meds due to possible side effects from the one he had been on. They were VERY helpful and patient with us. The vet tech went an extra step and got Sherlock's lab results from the skin specialist he had been seeing and that saved us a HUGE amount on annual labs that we were going to have done since he is a senior dog. I was very impressed with Dr. Gross and the vet tech that helped us. In the past we have also had great experiences with Dr. Balsino. We also board our dogs at Deer Creek when we go on vacation and we are always beyond satisfied with their care and treatment of our dogs while they are there.
September 27 · Lisa SikorskiFriendly and very knowledgeable service. I thought my 13-yr old large dog was ready to be put down, because he couldn’t get up or walk without falling even if he had assistance. But mentally I could see he wanted to live; He just didn’t understand why his legs didn’t work anymore.Dr. Balsino’s recommendation to try steroids was a lifesaver. Even on a very low dose, my big fella can now get up and walk and even jog, without any assistance. His good quality of life seems prolonged for probably a year and maybe more. Every extra day with him is a blessing!
August 09 · Bill VodenI took my cat Lynx to Deer Creek Animal Hospital for almost a decade. They were helpful in treating her hyperactive thyroid for the last five years. They also gave her a monthly arthritis injections for the past year or two, and the occasional grooming/trimming of nails when PetSmart refused to do anything.So why the one star? Long read ahead.This past week, I had to take my cat to VetMed, a nearby ER vet, because of an emergency involving her not eating/drinking and losing weight rapidly. She spent hours there getting re-hydrated and getting tested to find out what was wrong. They suspected her thyroid and helped me get some medicine to stimulate her appetite and encourage her to eat/drink. Records went to Deer Creek that same day.Wednesday of this past week, I called Deer Creek because I wanted to bring Lynx in to talk about long-term care. They refused to make an appointment for her that day, and said the nearest they could do was next day. But later that same day, I took her back to VetMed because she was, again, not eating or drinking and slowing down. This time they did an ultrasound as part of their tests, and found it was Inflammatory Bowel Disease (IBD), with possible Lymphoma. It had been going on for years; her colon had shrank by 40% and she was in constant pain. This was also forwarded to Deer Creek, and I called and asked them to have a vet call me to talk about this more, to which the receptionist agreed they would call the next day.No call on Thursday. I called, and got voicemail.No call on Friday. I called and was on hold for fifteen minutes. Then I was told the vet refused to speak to me until Lynx came in for physical exams and blood tests.They wanted me to drag in my 20 year-old cat for yet another vet visit, the third in less than a week, with more blood draws and exams, and flat-out refused to address the underlying problems or even hear me out on my concerns.I set up an appointment with a different vet, the Four Legged Friends. But it wasn't meant to be. Lynx had to be taken in to VetMed this past Monday, and this time it was too much to treat. She was put to sleep, in my arms from start to finish, as she had been in my arms for countless hours over the past twenty years.Deer Creek Animal Hospital didn't care about my cat. They didn't run what is apparently a very basic diagnostic for the problems my cat had been having that I had been telling them about for years involving her digestion. Said it was normal. Wish I had known this test was an option.I doubt they could have done much during the last week of Lynx's life, but I -do- know that they should have done this test in the years leading up to her eventual decline. If they had cared to, Lynx might still be alive today.The simple fact of the matter is, if Lynx were a dog they would have caught this. They treat their dogs like royalty. They give them private exam rooms, offer their owners water, talk with them as long as the owner wants to. Even let the dogs hang out in the front office and pee everywhere they like. That damn office always smells like dog pee. As far as I can tell, they do everything right by their dogs.My cat? Exam rooms rarely, while their dogs barked and brayed and scared her. Never offered water or even a kind word. Appointments usually ran late. When I would talk to a vet, it was like they didn't have the time of day for me and were humoring my questions because I was paying them. One time they even gave her monthly arthritis injection to another pet, and she had to go for a week past her recommended dosage period before they could get another. Probably gave it to a dog that just happened to come in that day and the owner wanted it. More things I wish I had realized sooner.G Reviews has a word limit, and I'm coming up on it, so here's the key takeaways: I place squarely at their feet the blame for Lynx's IBD going undiagnosed for such a long time, and their frankly appalling unequal treatment of cats. I recommend cat owners stay away, and find a vet that actually cares about felines. It's not here.
August 07 · Michael HardingI had a great experience from the time I booked my pups grooming appointment to when I picked him up. The staff was so kind (I’ve had some really terrible recent experiences so this was refreshing!) and helpful!Jen did a PERFECT job on my 7 month old rowdy golden doodle! He’s a bit of a handful so I was extremely impressed when I picked him up and saw what a beautiful job she did on him! Super cute teddy bear cut.Cost was very reasonable especially compared to others.Thank you all for making this a good experience all the way around!
October 14 · Yogaand DoritosLess than 1 I can't even properly relay how disappointed our family is with this Vet. We've been using their services for over a decade, 6 different dogs. We rescued a puppy and noticed some issues, twice we brought the puppy in for evaluation, costs over $1200 in the past month. She was having some issues and we contact them for help, their only response was we will email you her records go to another urgent care. When we called back to inquire and understand why they couldn't assist we were hung up on, and when we called back advised they would not be able to assist us.DO NOT USE THIS VET,Even if you had a good experience in the pastTHE OFFICE HAS CHANGED DO NOT GO HERE
April 26 · Brian Sevchik
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