Veterinary Emergency Group

- 2196 E Camelback Rd, Phoenix, AZ 85016

For pet owners in Arizona, knowing where to turn when a crisis strikes is paramount. The Veterinary Emergency Group (VEG) in Phoenix stands as a critical resource, offering round-the-clock, 24-hour emergency veterinary services. Located conveniently in the central part of the city, VEG Phoenix is designed from the ground up to handle life-threatening emergencies, urgent care needs, and all unexpected health issues that simply cannot wait for a regular primary care veterinarian's hours.

VEG distinguishes itself not only by being open 24/7, 365 days a year, but also through a unique, customer-focused model of care. This approach prioritizes immediate attention and transparency, ensuring that pets are stabilized rapidly and that pet parents are involved and informed throughout the entire process. The overwhelming customer feedback highlights the staff's competency, kindness, and caring demeanor, particularly in what is often a terrifying situation. As one grateful client noted, the team “immediately stabilized her and provided outstanding care” in a life-threatening emergency, making the experience feel “grateful to be in such good hands.”

The clinic’s mission is clearly focused on helping people and their pets when they need it most, whether it's a critical injury, a sudden illness, or even just concerns about a recently spayed puppy. The ability to connect with a doctor quickly for reassurance, sometimes even via email review of photos to prevent an unnecessary trip, demonstrates a genuine commitment to alleviating stress for Arizona pet families.

Veterinary Emergency Group is strategically positioned at 2196 E Camelback Rd, Phoenix, AZ 85016, USA. This central Phoenix location, near major roadways, ensures rapid access during a crisis for residents across the greater Phoenix metro area, including Glendale, Peoria, and Scottsdale. When every second counts, having an accessible, easy-to-locate emergency hospital is vital.

The facility is designed with comprehensive accessibility features, reflecting a commitment to accommodating all members of the Arizona community, including those with mobility challenges. Convenient parking is available near the front door, with additional parking located around the back.

• Wheelchair accessible entrance: Provides a smooth, unobstructed entry point into the hospital.
• Wheelchair accessible parking lot: Dedicated spaces are available for easy and safe access to the facility.
• Wheelchair accessible restroom: Ensures all clients can comfortably use the available amenities.
• Wheelchair accessible seating: Thoughtful provision of seating for comfortable waiting and observation.

Beyond physical accessibility, VEG promotes an inclusive environment, designating itself as an LGBTQ+ friendly space and a transgender safespace, ensuring all pet parents feel welcomed and respected during a stressful time.

As a premier emergency and urgent care provider, Veterinary Emergency Group offers a full spectrum of critical care services, available 24 hours a day. Unlike many practices, VEG’s commitment extends beyond just dogs and cats, accommodating a diverse range of pets common in Arizona households.

• 24-Hour Emergency & Critical Care: On-site veterinarians and trained staff are ready to handle immediate, life-threatening crises around the clock.
• Urgent Care Services: Treatment for injuries or illnesses that require prompt attention but may not be life-threatening, such as severe vomiting, diarrhea, sudden limping, or toxin ingestion concerns.
• Advanced Diagnostics: Immediate access to in-house X-rays, ultrasounds (including abdominal and point-of-care), and comprehensive laboratory testing for fast results.
• Emergency Surgery: A highly trained emergency veterinarian is always on site to perform critical surgical procedures, including foreign body removal, C-sections, and treatment for conditions like GDV (twisted stomach).
• Exotic Pet Emergency Care: The team is equipped to treat various pets "from tails to scales," including the emergency needs of Birds, Exotic Animals, and Large Animals.
• Non-Invasive Procedures: Use of techniques like endoscopy to safely and gently remove foreign objects without the need for traditional surgery in many cases.
• Hospitalization and Treatment: Full in-house treatment, including fluid therapy, oxygen therapy, and transfusions, with the unique option for pet owners to stay with their hospitalized pet.
• Triage and Immediate Assessment: Quick assessment upon arrival, often within minutes, to stabilize the pet and determine the required treatment plan.

VEG Phoenix stands out in the crowded emergency veterinary field by prioritizing immediate, transparent, and empathetic care. These highlights are what make the facility a trusted choice for Arizona pet owners facing a health crisis.

• Open Door, Stay-Together Policy: Owners are allowed and encouraged to stay with their pet throughout their treatment, including during triage, diagnostics, and hospitalization, offering reassurance to both the pet and the owner.
• Open 24/7/365: The facility is always open, including all holidays, ensuring that expert care is available exactly when the unexpected happens, as demonstrated by the client who visited “early on Labor Day morning.”
• Immediate Veterinary Attention: The process includes being "warmly greeted and taken back to start vitals and triage" almost immediately, with minimal to zero wait time for critical cases.
• Comprehensive Pet Range: Emergency care is available for all types of pets, including dogs, cats, Birds, Exotic Animals, and Large Animals, showcasing a wide scope of expertise.
• Inclusive and Welcoming Environment: The clinic is noted as an LGBTQ+ friendly space and transgender safespace, alongside having gender-neutral restrooms, promoting comfort for all community members.
• Proactive Communication: The staff is consistently praised for being incredibly friendly, reassuring, and keeping pet parents well-informed throughout observation and treatment, providing estimates and explaining every step.
• Comfort and Empathy: The team focuses on reducing stress for both pets and owners, even bringing pets a cozy bed to rest on and allowing owners to interact and cuddle with their pets, even in serious situations.

In a pet emergency, the most important step is to call ahead while en route to ensure the team is prepared for your arrival.

Address: 2196 E Camelback Rd, Phoenix, AZ 85016, USA

Phone: (602) 671-0331

Mobile Phone: +1 602-671-0331

Payment Options: Credit cards, Debit cards, and NFC mobile payments are accepted.

Choosing Veterinary Emergency Group on Camelback Road is choosing a dedicated partner in pet crisis management. For Arizona residents, the peace of mind offered by their 24/7 availability and their unique 'stay together' philosophy is invaluable. In a scary situation, knowing you won't be separated from your beloved dog, cat, or exotic pet throughout their life-saving treatment fundamentally transforms the emergency experience from one of fear and isolation to one of collaborative, compassionate care.

The staff’s demonstrated ability to handle a range of urgent cases—from life-threatening stabilization to handling concerns about a new puppy or even found stray animals—with competence, kindness, and clear communication makes them a premier emergency resource in the Valley. Their commitment to treating all species, including birds and exotic pets, solidifies their role as a comprehensive and inclusive emergency vet service for Arizona's diverse pet population. When your pet's life or health is on the line, the consensus is clear: the exceptional and immediate care provided by the VEG team is why you should “BRING YOUR PETS HERE!!!”

Veterinary Emergency Group

2196 E Camelback Rd, Phoenix, AZ 85016, USA