Veterinary Emergency Group Introduce
Introduction / Overview: Immediate, Inclusive Emergency Pet Care in Cincinnati, Ohio
For pet owners in the Cincinnati area of Ohio, knowing where to turn during a veterinary crisis is paramount. The Veterinary Emergency Group (VEG) on Madison Road is a dedicated 24-hour emergency vet clinic and Animal Hospital designed to address the most urgent needs of your beloved companions. Unlike many standard clinics, VEG's entire focus is on emergency medicine, ensuring that a professional and compassionate team is always on standby, 24/7/365.
VEG is not just another emergency room; it’s built on a foundation of unique patient and client care philosophies. A defining feature that truly sets this location apart is its commitment to allowing pet owners to stay with their animal during the initial assessment and even certain procedures. As one client gratefully noted, "I loved that I could stay right there with our dog during his procedure," a policy that helps nervous pets—and their anxious owners—feel more comfortable and informed during a stressful time.
Beyond their dedication to continuous care for Dogs and Cats, this Veterinarian clinic also extends its expertise to less conventional pets. The team is equipped to provide emergency treatment for Birds, Exotic animals, and even Large animals, a crucial service for owners of specialized pets in the Ohio region who often struggle to find immediate, qualified care after hours.
The clinic also prioritizes an inclusive and welcoming environment for the entire community, specifically identifying as LGBTQ+ friendly and a Transgender safespace. This dedication to both medical and social care makes VEG a trusted and reliable resource for all Cincinnati pet families in their time of need. However, it is important for prospective users to note that, as with any high-volume emergency facility, experiences can vary greatly, and transparent communication is essential, particularly in cases involving extended in-patient care.
Location and Accessibility
Located conveniently in the Cincinnati area, the Veterinary Emergency Group is situated on Madison Road, making it a central and accessible destination for emergency pet care across the region. Ease of arrival is a key consideration when every moment counts.
The clinic's address is:
3702 Madison Rd, Cincinnati, OH 45209, USA
Accessibility for all community members is a priority for VEG. The facility is equipped with:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Furthermore, the facility is designed to be welcoming to everyone, featuring a Gender-neutral restroom alongside traditional Restroom facilities. This intentional focus on physical and social accessibility ensures that all Ohio residents feel respected and accommodated while seeking urgent medical attention for their pets.
Services Offered
The Veterinary Emergency Group is a dedicated Emergency Veterinarian service that provides a focused range of immediate, high-level medical care, operating as a 24-hour emergency vet clinic.
- 24-Hour Emergency Vet Clinic: Continuous, round-the-clock staffing and availability for all pet emergencies, ensuring immediate attention for critical cases at any hour.
- Emergency Medicine and Triage: Immediate assessment and stabilization of severe illnesses and injuries, available 24 hours a day, 7 days a week.
- Care for All Species: Emergency care services for a wide variety of animals, extending beyond common household pets to include Birds, Exotic animals, and Large animals.
- Diagnostic Services: Triage and initial diagnostic testing necessary for rapid identification of a pet’s condition in an emergency setting.
- In-Room Owner Policy: A unique care model that allows pet owners to remain with their animal during examination and many non-sterile procedures, fostering comfort and reducing anxiety for both pet and owner.
- Treatment for Diverse Conditions: Immediate treatment and stabilization for conditions ranging from trauma and toxin ingestion to sudden severe illness.
- Hospitalization: Provision for in-patient care and observation for pets requiring extended critical monitoring, though owners should discuss discharge policies thoroughly.
Features / Highlights
VEG Cincinnati stands out within the Ohio veterinary community for its specific operational policies and commitment to inclusivity, which together create a supportive environment during a pet emergency.
- True 24/7 Emergency Focus: The clinic is not a general practice that also handles emergencies; it is a specialized 24-hour emergency vet clinic, meaning the team is always focused and equipped to manage critical cases immediately, day or night.
- Owner-Inclusive Care Model: The policy allowing owners to stay with their pet during assessment and treatment is a major highlight, promoting a sense of partnership and reducing the stress that often accompanies Emergency Vet visits. This is a significant comfort for local pet families.
- Exotic and Bird Emergency Expertise: Catering to a broader range of species, including Birds, Exotic animals, and Large animals, addresses a critical gap in after-hours emergency care for specialized pets in the Cincinnati area.
- Commitment to Inclusivity: Clearly identifying as LGBTQ+ friendly and a Transgender safespace, coupled with Amenities like a Gender-neutral restroom, demonstrates a strong dedication to fostering a welcoming and safe environment for all members of the Ohio community, regardless of their background.
- Flexible Payment Options: The facility accepts all major Credit cards and Debit cards, along with modern NFC mobile payments, providing various options to ease the financial stress of unexpected emergency care costs.
- Compassionate and Communicative Staff: Even during a "busy overnight shift," the staff is noted for being "so friendly and caring" and for keeping owners "regularly updated," an essential element of a positive emergency care experience. They also make an effort to include children in conversations, recognizing the pet as a true family member.
Contact Information
In the event of a pet emergency in the Ohio region, the Veterinary Emergency Group on Madison Road is prepared to assist 24 hours a day.
Address: 3702 Madison Rd, Cincinnati, OH 45209, USA
Phone: (513) 653-3930
Mobile Phone: +1 513-653-3930
Since the facility operates as a dedicated 24-hour emergency vet clinic, no appointment is necessary for immediate, life-saving care. However, calling ahead if possible is always recommended to alert the team to your pet’s specific situation. The clinic is open 24 hours a day, every day of the year.
What is Worth Choosing: Human-Centered Emergency Care
Choosing the Veterinary Emergency Group in Cincinnati is choosing an emergency care model that places the emotional well-being of the pet—and the owner—at the forefront of the medical process. The ability to stay with your dog during a procedure or assessment is a service rarely found elsewhere and is a significant advantage, particularly for owners of a "nervous senior dog." This human-centered approach, combined with the professionalism of the staff who "listened to his behavioral needs," can profoundly impact a pet's comfort level and, consequently, its overall care experience.
For owners of non-traditional companions, the specialized emergency services for Birds and Exotic animals provide a critical safety net that many general emergency hospitals cannot offer. Furthermore, the commitment to social inclusivity, highlighted by being an LGBTQ+ friendly and Transgender safespace, ensures a respectful and welcoming environment for every member of the Cincinnati community who walks through their doors. While a single highly negative review underscores the reality that complex, critical cases sometimes have poor outcomes despite best efforts—and that owner communication and discharge readiness are areas to monitor closely—the core value of VEG lies in its unique, highly supportive, 24/7 care philosophy for a diverse array of pets and owners. For immediate, owner-present emergency care in Ohio, VEG provides an essential and distinct service.
Veterinary Emergency Group Services
Emergency Veterinarian Service
- 24-hour emergency vet clinic
- Emergency Vet
Veterinary Emergency Group your 24/7 emergency vet in Cincinnati, OH. Our veterinarians provide emergency and urgent care for dogs, cats and exotic pets at anytime.
Veterinarian
- Birds
- Exotic animals
Exotic animals
- Large animals
Veterinary Emergency Group Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Gender-neutral restroom
- Restroom
Crowd
- LGBTQ+ friendly
- Transgender safespace
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Veterinary Emergency Group Photos










Veterinary Emergency Group Location
Veterinary Emergency Group
3702 Madison Rd, Cincinnati, OH 45209, USA
Veterinary Emergency Group Reviews
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★ 5★ 4★ 3★ 2★ 1Was a rather horrific experience at this location in early May 2025. After 3 days of in-patient care, he left sicker - gravely ill actually- than when he arrived. He was discharged way too soon and you can see in the picture of his stomach how yellow he was a few hours after discharge. (This indicated that his bilirubin level was dangerously high — I later learned). He was far sicker than they assessed for discharge. We ended up spending $13,000 in medical care costs and he unfortunately passed away. I think he could’ve had a chance at surviving if VEG had taken better care of him. He was a four-year-old very healthy dog. VEG did not cause his illness, but they were ill-equipped and dangerously inept in his care. DO NOT RECOMMEND FOR A PET NEEDING URGENT CARE!!!!!
October 09 · Lisa FitzgeraldVEG made our nervous senior dog feel as comfortable as possible in an emergency. They listened to his behavioral needs, and kept us regularly updated, even with a long wait. The staff were so friendly and caring, even during a busy overnight shift. They made a point to include my kids in conversations, and I loved that I could stay right there with our dog during his procedure.
October 11 · Alexandra NewtonMy family lost our sweet Bear this morning. Our previously medically perfect 9 year old Shepherd was suddenly not okay. Within seconds of walking in the door, they whisked her to the back and found the cause of her swollen belly (a ruptured, completely unknown hemangiosarcoma on her spleen). Unfortunately, we could not bring Bear home. The staff and doctor gave us time to get the kids and our other dog to her to say good bye, and then time and space to be with her until we were ready to leave. The process of euthanasia was so kind and peaceful, and the vet was so tender in how she explained everything to us and our oldest son. She didn't rush us through it and she was so good to Bear.We thought we would have many more years to love on Bear, and we never imagined she wouldn't be around at Christmas.To the staff of VEG Cincinnati: my husband and I are so eternally grateful for everything you did for us today. My children were given the ability to say goodbye to a pet that has been around for almost 10 years and has been a vital part of our home. Aaron and I are so happy we made the decision to go to your hospital, and Bear was given the best care. I don't know the veterinarian's name that saw her, but I hope she knows that the kind words she said to my oldest son as Bear laid her head in his lap meant the world to us. Thank you for the kindness and compassion and tears you shed with us as we said goodbye.
September 02 · Carrie HertensteinLast night was a nightmare. We ended up losing two of our three dogs. We brought our dogs to VEG for treatment of heat stroke. The team at VEG was more than empathetic and caring. They were understanding that the cost to treat our elderly dog was simply too much for our pockets. They let us take our time, waived some fees, offered discounts since my fiance and I are both in the military, etc. Ultimately we had to euthanize her, after already losing one of ours before we arrived. Thankfully, one survived. VEG was so gentle with our emotions and I was so appreciative, given that I am 10 days postpartum with our newborn. The staff there truly know what they are doing. To anyone that worked our case last night, I want to give a sincere thank you from the bottom of our hearts. While yesterday was the worst nightmare to come home to, you all made our grieving process just a little easier by practically being the shoulders we cried on.
August 10 · Kelli AnneBest vet experience in many years of pet ownership. From Tech to Vet--all prompt, professional and experienced. Related to both pet and owner with patience, kindness and respect. Especially appreciated that my beloved pup was never taken 'to the back' leaving me wondering what was done or how he was handled. Special thanks to the busy vet's office that recommended VEG since they had no openings on short notice! Pleasure to find such nice people to help at an anxious time.
September 08 · Debra Hammond
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