Banfield Pet Hospital Introduce
Introduction / Overview
For pet owners across the Valley, finding consistent, high-quality, and compassionate veterinary care is a top priority. In the heart of Scottsdale, Arizona, the Banfield Pet Hospital located at the Scottsdale-McDowell Mountain community stands as a dedicated resource for maintaining the health and happiness of your beloved companion animals. Known for offering a wide spectrum of services—from essential preventive care to sophisticated diagnostic and surgical procedures—this location serves as a comprehensive animal hospital and veterinary pharmacy, committed to supporting the pet-loving communities throughout North Scottsdale and the wider Phoenix metro area. This facility embodies a professional, factual, and deeply caring approach to veterinary medicine, focusing on building long-term relationships with pets and their human families. They pride themselves on creating a partnership with pet owners, offering clear explanations and personalized care plans to ensure every furry, feathered, or scaled member of your family receives the best possible attention.
The core philosophy here revolves around proactive, preventive care. Given Arizona's climate and unique environmental factors—such as specific parasite risks and year-round outdoor activity—a focus on early detection and prevention is critical for local pets. This hospital is equipped to manage the routine and the unexpected, making it a reliable choice for ongoing health maintenance. The professional team is not just highly skilled; they are deeply passionate, which is reflected in their gentle handling and patient-first approach, a sentiment consistently echoed by long-time Arizona residents and clients.
Location and Accessibility
Conveniently situated in a prime North Scottsdale location, the Banfield Pet Hospital at Scottsdale-McDowell Mountain is easily accessible for pet parents throughout the area, including residents of Fountain Hills, Cave Creek, and North Phoenix. The address is 10121 E Bell Rd Ste 120, Scottsdale, AZ 85260, USA. This placement near major Scottsdale thoroughfares ensures minimal travel stress for your pet, which is particularly helpful for routine visits or urgent care needs. The facility recognizes the importance of convenience for all clients, which is why accessibility is a key highlight. Specifically, the location features:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
These amenities ensure that all members of the Arizona community, regardless of mobility, can bring their pets in for necessary care comfortably and safely. Given the Arizona heat, minimizing time spent moving from the vehicle to the entrance is an often-overlooked necessity, and the thoughtful accessibility features address this concern directly.
Services Offered
As a full-service veterinary practice, Banfield Pet Hospital offers a comprehensive range of medical, dental, and surgical services for dogs, cats, and small animals. Their offerings are designed to cover all stages of your pet's life, from puppy or kitten wellness to senior care. Key veterinary services provided include:
- Vaccinations and Parasite Control: Essential for protection against common Arizona-specific ailments and standard pet diseases.
- Comprehensive Exams: Including nose-to-tail wellness checks and geriatric evaluations.
- Gastrointestinal Illness: Diagnosis and treatment for digestive issues, a common concern for pets.
- Coat and Skin Care Treatment: Addressing dermatological issues often exacerbated by the desert environment.
- Nutrition Advice: Tailored guidance to ensure your pet is thriving on an optimal diet.
- Orthopedic Evaluation and Treatment: Assessing and managing issues related to bones and joints.
- General Dentistry: Including routine cleaning and advanced procedures supported by Dental Digital X-ray.
- General Surgery: Performing a variety of necessary procedures, including Spaying and Neutering.
- In-house Laboratory Diagnostics: Allowing for quicker analysis of blood, urine, and other samples for timely treatment.
- Digital Radiography (X-rays): Utilizing advanced imaging for non-invasive diagnosis of internal issues.
- Veterinary Pharmacy Services: Providing necessary medications, often immediately on-site, for convenience.
Features / Highlights
Beyond the technical services, the experience at this Scottsdale facility is defined by several key features that contribute to its professional and welcoming environment, making it a reliable and respectful choice for pet care in Maricopa County. These highlights reflect a commitment not just to animal health, but to client satisfaction and community inclusion:
- Highly Experienced and Compassionate Staff: As noted in customer reviews, the professional staff is described as friendly, caring, and highly dedicated, treating pets "as their own" and clients with respect.
- Expert Medical Clarity: The veterinarians are committed to explaining all procedures, care plans, and options with clarity and patience, ensuring pet owners are fully informed and never feel rushed or dismissed during consultations.
- Focus on Preventive Care Plans: The hospital emphasizes wellness, offering plans that help Arizona pet owners manage routine care and essential services proactively, which can contribute to a longer, healthier life for the pet.
- Modern Diagnostic Capabilities: Utilizing advanced tools like Digital Radiography and Dental Digital X-rays allows for non-invasive and precise diagnosis, leading to more accurate and timely treatment.
- Dedicated to Client and Pet Comfort: The hospital maintains comfortable amenities, including a Restroom for clients, and adheres to a policy of Appointment Required / Recommended, which helps manage wait times and ensure focused attention on each patient.
- LGBTQ+ Friendly Environment: The facility promotes an inclusive atmosphere, welcoming all members of the community and their pets with respect and non-judgmental care.
Contact Information
For Scottsdale residents and those in the surrounding Arizona communities, connecting with the hospital to schedule an appointment or ask questions about their pet’s health is simple. Due to the high level of dedicated care, appointments are required or strongly recommended to ensure your pet receives the necessary time and attention from the veterinary team.
- Address: 10121 E Bell Rd Ste 120, Scottsdale, AZ 85260, USA
- Phone: (480) 502-3860
What is Worth Choosing
Choosing a veterinary partner in Arizona is a significant decision for any pet owner. This Banfield Pet Hospital location is an exceptional choice, distinguished by its blend of comprehensive, state-of-the-art medical services and its deeply compassionate approach. The commitment of the team, exemplified by positive patient feedback, highlights a practice where intelligence, dedication, and kindness converge. One long-standing client, who has been with the practice for 25 years, states they have "never found another practice as professional and caring," noting that the doctors explain all procedures and are with the pet owner "every step of the way." This continuity of care and dedication to open, respectful communication is invaluable, especially when pets are feeling anxious or facing serious health issues.
The facility’s resources—including in-house lab diagnostics, digital imaging, and a comprehensive pharmacy—mean less time waiting and more time focusing on treatment. For Arizona pet owners seeking a reliable, full-service, and emotionally supportive veterinary hospital that is committed to your pet’s overall well-being and to fostering a stress-free experience, the Banfield Pet Hospital at Scottsdale-McDowell Mountain is a proven resource. It is a place where your 'best friend' is treated with a rare combination of clinical expertise and genuine love, making it a cornerstone of pet health in the Scottsdale community.
Banfield Pet Hospital Services
Veterinarian
- Coat and skin care treatment
- Comprehensive exams
- Gastrointestinal illness diagnosis and treatment
- Nutrition advice
- Orthopedic evaluation and treatment
- Parasite control
- Vaccinations
- Dental digital x-ray
- Digital radiography
- In-house laboratory diagnostics
- General dentistry
- General surgery
- Spaying and neutering
Banfield Pet Hospital Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
10121 E Bell Rd Ste 120, Scottsdale, AZ 85260, USA
Banfield Pet Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1I have been with Dr. Cotter, and many of the staff, and Drs. in the practice for 25 years. I feel that they are all friendly and care for your family, 4 legged, or 2 legged pets as their own. They treat you with love, and respect. They explain all procedures, and plan of care with opportunity to answer all of your questions. They advise on what's best and there with you every step of the way. I have never found another practice as professional and caring at this Banfield Pet Hospital.
August 07 · Sue MittelstadtDr. Cotter is an incredible asset to Banfield Pet Hospital. Her compassion, intelligence, and dedication set her apart in every way. She handles my cat, Andy, as if he were her own—with a gentleness, kindness, and warmth that instantly puts both of us at ease. Andy is usually terrified to leave home, but thanks to Dr. Cotter’s calm and loving approach, his visits are as stress-free as possible.What makes her truly exceptional isn’t just her bedside manner—it’s her deep knowledge and clinical skill. She explains everything with such clarity and patience, always making sure I understand every option and step. No matter how many questions I ask, I’ve never felt rushed or dismissed. She treats both her patients and their people with the utmost respect and care.Dr. Cotter is the kind of veterinarian every pet parent hopes to find—smart, compassionate, and deeply committed to the well-being of animals. Banfield is incredibly lucky to have her, and anyone whose pet is under her care can rest easy knowing they are in the absolute best hands.
May 19 · Megan KempExtremely Disappointed – Lack of Urgent Care for My CatI’m writing this review with a heavy heart and deep frustration about my experience with Banfield Pet Hospital at McDowell Mountain Ranch in Scottsdale.My cat, Bowie, has experienced four asthma attacks in the last seven days, and the lack of response from this clinic has been shocking. I called four times last Thursday requesting an albuterol rescue inhaler during an active asthma attack. No one returned my call. I’ve followed up several times since and still received no action or support.Today, during yet another attack, I called again and was told that my assigned veterinarian, Dr. Cotter, wasn’t available and I’d have to wait until tomorrow. This is a life-threatening condition and should be treated with urgency. Sadly, that urgency is completely lacking here. I’ve waited over seven days for a response to my request for a rescue inhaler. Today I was informed the doctor they assigned to me - Cotter - was not in the office and so they could not help my cat. Dr. Stoke told me they were over scheduled today and to take my cat to an emergency clinic.This is not the first major issue I’ve had. On a previous occasion, I brought my sick cat to a scheduled appointment, only to find the clinic closed with no notice. I waited outside for 45 minutes, confused and worried, while my cat was again in distress. Apparently, the doctor wasn’t available, so they simply closed the office without informing clients.I was also enrolled in a care plan expecting X-rays and full preventative care, but none of that was provided. Despite the visit being labeled “comprehensive,” no X-rays were done, no overdue vaccines given, and no fecal exam performed.I’ve trusted Banfield with my pet’s health, but this location has repeatedly let us down—poor communication, no follow-through, and a shocking lack of urgency for a pet with a chronic, potentially fatal condition.I truly hope this review encourages serious reflection and improvement from this clinic. Our pets deserve better.
May 28 · Harry OldJust sad that you entrust a vet to help you with your dog and Everytime you go in for your appointment the vet always tries to upsell on unnecessary exams, shots & medications that are unnecessary. Please Stop falling for their pushy and unnecessary tactics. My dog had severe allergies, after being prescribed cytopoint injections $200/month & Apoquel costing $200/month, I narrowed it down that my dog was allergic to chicken through a differs source of testing than banfield! The vet wasn’t even knowledgeable about allergies and what are causes them! Couldn’t explain food intolerance to me!They only treat the symptoms NOT the exact cause of the problem. That is why they sell and push every test on their clients to make their quota, not because they care, they are overworked vets that are not getting paid and have to use their bedside manner or lack thereof to push clients that don’t know any better into tests that are unnecessary, before you know it the cost is $1000 after they are finished!They will illegally withdraw the monthly fee adding unnecessary charges thinking the clients won’t notice & refuse to refund! Customer service is horrible and rude.
August 29 · Kimberlee SuttonI have been taking my 13 year old Maltese to Banfield since she was a puppy. I think they always friendly and compassionate from the front desk, the vet techs, and the veterinarians.
May 31 · Marie Kardjian
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