Petco Introduce
For pet parents residing in Gilbert and the surrounding East Valley areas of Arizona, Petco serves as a comprehensive destination for all pet health, wellness, and supply needs. Located conveniently on Warner Road, this established pet store offers a vast inventory and a wide array of onsite services, making it a reliable one-stop-shop for guardians of every type of animal, from beloved dogs and cats to aquatic and exotic species. The mission of Petco is dedicated to the total well-being of pets, striving to make a 'Healthier Pets. Happier People. Better World.' and the Gilbert location reflects this commitment through its diverse offerings.
Unlike smaller, specialized shops, the Petco store in Gilbert is designed to handle a broad spectrum of pet requirements. They stock everything from essential food and treats for common household pets to specialized habitats and accessories for reptiles and complex aquatic systems. Beyond the products, the store is highly valued for its onsite services, including full-service grooming and the integration of Vetco Clinics, which provide essential preventative veterinary care right where you shop. This integration of retail and wellness services simplifies the pet care routine for busy Arizona families.
Customer feedback often highlights the quality of the dedicated onsite services. The grooming department, for example, is highly praised for its compassionate approach. As one customer noted, “Amazing grooming department my dog looks great and they took the time let him feel comfortable and not stressed.” This focus on minimizing pet anxiety during essential services like grooming is a significant draw for local residents looking for trustworthy care. Furthermore, the availability of specialized staff in departments like aquatics and Vetco ensures that customers can receive targeted advice for complex pet health and husbandry questions.
Location and Accessibility
The Petco store is strategically located in Gilbert, Arizona, making it easily accessible for customers throughout the East Valley, including Chandler, Mesa, and Queen Creek. Its position in a bustling retail hub ensures a quick and convenient visit for restocking supplies or attending an appointment.
- Address: 1415 E Warner Rd, Gilbert, AZ 85296, USA
The facility is designed with comprehensive accessibility in mind, ensuring a comfortable visit for all patrons:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
The layout and service design are optimized for a Quick Visit, allowing customers to easily find what they need, especially when picking up routine supplies or using services like Curbside Pickup. The store also provides a comfortable environment for waiting and shopping, enhanced by the availability of Wi-Fi for customers.
- Store Hours: Typically feature extended hours to accommodate diverse schedules, but customers are advised to contact the store directly or check the official website for the most accurate daily operating times for both the retail store and any integrated onsite services like grooming or Vetco.
Services Offered
The Gilbert Petco location offers a comprehensive suite of services that extend far beyond traditional retail:
- Full-Service Grooming: Professional grooming services for dogs and cats, including baths, nail trims, hair cuts, and specialized treatments, with a focus on a comfortable, low-stress experience for the pet.
- Vetco Clinics: Onsite preventative care services such as vaccinations, microchipping, and routine testing (e.g., heartworm). These clinics often operate on a walk-in or appointment basis and are a key convenience for quick health check-ups.
- Prescription Pet Food Fulfillment: The store assists customers in obtaining specialized prescription diets for their pets, though policies (often dictated by state regulations, such as the requirement for an annually updated vet prescription) are subject to compliance and best checked directly with the Vetco staff.
- Dog Training: Offering professional dog training classes, from puppy socialization to advanced obedience, helping Arizona dog owners build a strong bond with their pets.
- Aquatic & Reptile Expertise: The store functions as a specialized 'Fish store,' 'Goldfish store,' 'Reptile store,' and 'Tropical fish store,' providing a wide variety of live animals, specialized equipment, and knowledgeable staff for exotic pet maintenance.
- Convenience Shopping Options: Includes Curbside pickup, In-store pickup, and Delivery options, ensuring flexibility for busy schedules.
- In-Store Shopping: A vast selection of pet supplies, from premium pet nutrition to toys, bedding, and travel gear for all types of animals.
- Onsite Services: General term encompassing the integrated Vetco and Grooming departments available within the location.
Features / Highlights
Several distinct features make the Petco location in Gilbert a preferred choice for local pet owners:
- Integrated Health and Wellness Hub: The unique combination of a fully stocked retail environment with professional Full-Service Grooming and the Vetco Vaccination Clinic provides unparalleled convenience for a pet’s essential needs in a single visit.
- Specialized Departments: Unlike many general pet stores, this Petco location maintains a strong focus on niche areas, specifically aquatics (Fish Store, Tropical Fish Store, Goldfish Store) and reptiles, offering specialized food, lighting, habitats, and live animals.
- Commitment to Policy Clarity: As demonstrated by customer feedback regarding prescription pet food, the store, particularly its Vetco component, is committed to following state laws and regulations regarding pet care, and staff work to provide clear communication on policy changes, ensuring regulatory compliance and pet safety.
- Comprehensive Accessibility: The availability of Wheelchair Accessible features, including the entrance, parking lot, and restroom, ensures the facility is welcoming and functional for all members of the Gilbert community.
- Modern Payment and Shopping Flexibility: Accepts modern payment methods like Credit cards, Debit cards, and NFC mobile payments, while also offering Curbside pickup and Delivery to adapt to the customer’s schedule and preference for a Quick visit.
- Emphasis on Low-Stress Grooming: Certified groomers are trained to prioritize the pet's comfort and well-being, as highlighted by positive customer reviews focusing on a calm and non-stressed experience for the animal.
Contact Information
For all inquiries, including booking grooming appointments, checking Vetco Clinic hours, or confirming product availability, please use the following contact details:
- Address: 1415 E Warner Rd, Gilbert, AZ 85296, USA
- Phone: (480) 558-4588
What is Worth Choosing
The Petco in Gilbert, AZ, stands out as a highly valuable resource due to its comprehensive and integrated model of pet care. The sheer breadth of its offerings—from a full selection of pet supplies spanning all species to essential services like professional grooming and on-site preventative veterinary care through Vetco—eliminates the need for multiple stops. Local Arizona residents choose this Petco for its convenience, especially the range of flexible shopping options like Curbside Pickup and Delivery. Moreover, the store provides a vital service to the community through its dedication to the proper handling of prescription diets and adherence to health-related state laws, ensuring a trusted resource for complex pet care needs. For any Gilbert pet owner seeking convenience, variety, and the peace of mind that comes from integrated wellness services, this Petco location is an essential destination.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos










Petco Location
Petco Reviews
groomingdog foodvetvaccinatedcashiernailsemployeeclinicprescriptiondisease
★ 5★ 4★ 3★ 2★ 1Amazing grooming department my dog looks great and they took the time let him feel comfortable and not stressed.
September 26 · Ashley AdamsThis review is out of frustration. The person who helped me in the Vetco area was kind and courteous; however, Petco/Vetco keeps changing their policy regarding prescription pet food. I have a second pet who was recently prescribed prescription pet food. With my other pet who was prescribed prescription food, you bring the prescription into Petco and they fill out a card that you keep with you and must hand to the cashier when making your purchases. With my pets condition they will be on this food for the rest of their life. So with my first pet the Petco staff put on the card TBD for the date because there is no end date to the prescription (as indicated by the doctor on the physical prescription order). When I recently went in the staff member at the Vetco counter let me know, yes Petco/Vetco keeps changing how they want them to do it, and that she has to put that it expires in one year. I said okay what do I do then. She said you have to get another check-up with your vet and get another prescription. So I am confused as to how a staff member at Vetco/Petco is telling me medical directives over my pet instead of my pets doctor? Maybe my pet does get annual check ups? If the doctor is prescribing the food for several years or more why is Vetco/Petco saying it's only good for a year? Now obviously I needed the food that day for my pet but I will be looking into other more convenient ways of obtaining items for my pets. I have no problem following a company's rules or guidelines but when they keep changing and they don't make sense then that makes me question things.****Update: I want to thank Petco/Vetco for a quick response and clarification on the matter. I spoke with Natasha, who explained why they have made several changes to their policies. Due to staff (on Petco's side) not being trained or as familiar with laws, statutes, or regulations regarding the care of animals, vaccines, or prescription details were being missed when completing prescription food cards, such as needing an expiration date, which is a state requirement. Therefore, to protect the veterinarian's license and to prevent Vetco/Petco from getting in trouble, they changed their policy. As previously stated in my original review, I have no problem following a company's policy or guidelines if it makes sense, which this does. It's a 4 out of 5, because we had to go through all of this to resolve it, but thank you for the quick response, the honest information, and the genuine conversation. I know it is not feasible to explain every policy change to each customer, but having the state law/regulation that requires pets to have an annually updated prescription from their vet printed somewhere or handed to them when completing the prescription card.
September 22 · christina hornerStaff is very helpful and very nice! They helped me pick out the right food for my pup and it's been working great for the last month. He loves it and he has been finishing his meals since I changed to the lamb and brown rice!
April 30 · Donna CopelandI've been coming to this location for about 7 and 1/2 years previously the store was an absolute mess and the customer service was questionable however under Mike's management the store has perfectly placed and faced merchandise and every tank is being cleaned when I enter the store it has no smell and just makes you feel welcomed every pet is treated like family!! Love this location and don't even get me started on the doggie outfits!!!
May 19 · Molly ElephanteMy dog loves the staff at Petco. We signed up for the Vital Care and love all the benefits that come with it. The vet staff are so good to my dog! The rooms are clean and my dog has no problem relaxing while we wait. In fact, you can see by her wagging tail, she is excited to be here.
April 19 · Karen Nielsen
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