Zoetis Reference Labs Louisville

- 300 High Rise Dr, Louisville, KY 40213

For Kentucky pet owners and the dedicated veterinarians who serve them, quick and accurate diagnostic insights are absolutely essential to providing the highest level of animal care. Located right here in Louisville, Zoetis Reference Laboratories is a critical component of the veterinary health infrastructure, providing comprehensive, high-quality diagnostic testing services. This facility does not operate as a traditional veterinary clinic where pet owners bring their animals for an appointment; instead, it is a sophisticated, high-volume laboratory that works directly with veterinarians across Kentucky and the wider United States.

The core mission of Zoetis Reference Laboratories is to empower veterinarians with the diagnostic tools they need to predict, prevent, detect, and treat animal diseases effectively. By analyzing a wide array of samples—including blood, tissue, and urine—the laboratory helps local vets gain powerful, informed insights into a patient’s health status. This crucial work supports the diagnosis and treatment of conditions ranging from routine wellness concerns to complex chronic illnesses in pets and other animals.

The Louisville facility, which includes a new, state-of-the-art 32,000-square-foot lab, is strategically positioned to leverage advanced logistics. Its location is designed to enhance the speed and precision of diagnostic testing, meaning that test results are often delivered in a timely manner, allowing Kentucky veterinarians to make informed decisions quickly for their patients. It represents a significant investment in advancing animal care through cutting-edge science and expert support, all aimed at fostering a healthier and more compassionate community for people and their beloved pets.

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Zoetis Reference Laboratories’ Louisville location is strategically placed to optimize logistics and sample handling. The facility is situated at

While the laboratory is not a public-facing clinic for pet drop-offs, accessibility for the professionals and staff who utilize the facility is a priority. The location offers excellent accommodations:

• Wheelchair Accessible Entrance: Ensures ease of access for all personnel and courier services delivering samples.
• Wheelchair Accessible Parking Lot: Dedicated parking that is compliant and convenient.
• Wheelchair Accessible Restroom: Providing essential amenities for staff and visiting professionals.
• Amenities: Includes a restroom for convenience on the premises.

Since the facility primarily handles the testing of samples, pet owners should always communicate directly with their local Kentucky veterinarian for all questions regarding sample collection, testing orders, and results interpretation, as the lab operates behind the scenes as a vital resource for your trusted vet.

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Zoetis Reference Laboratories provides a comprehensive menu of full-service diagnostic testing that is essential for modern veterinary practice. These services cover a broad spectrum of medical disciplines, allowing veterinarians to diagnose and monitor a vast range of conditions in companion animals, livestock, and other species. The following core services are available for veterinarians to order:

• Reference Laboratory Services: Comprehensive testing performed at the Louisville high-throughput facility.
• Diagnostic Testing & Laboratory Services: The umbrella service for all analysis of patient samples.
• Animal Test & Comprehensive Test: A wide-ranging catalog of individual and bundled test panels.
• Blood Sample & Laboratory Testing: Including Hematology (complete blood counts/CBCs) and Clinical Chemistry panels (organ function, electrolytes, etc.).
• Diagnostic Imaging Review: Support for digital cytology and other image-based diagnostics.
• Pathology Services: Including Anatomic and Clinical Pathology, often with the support of board-certified pathologists.
• Endocrinology: Testing for hormonal conditions like hyperthyroidism or Cushing’s disease.
• Microbiology: Culture and sensitivity testing for bacterial, fungal, and other infections.
• Histology/Cytology: Microscopic examination of tissue samples and cell structures.
• Serology/Infectious Disease Testing: Screening for diseases such as Heartworm, Tick-borne diseases, FeLV/FIV, and more.
• Specialized Testing: Such as SDMA for early kidney disease, specialized GI panels, and coagulation tests (PT/PTT).
• Sample Collection and Order Test: Streamlined processes for veterinarians to order tests and manage sample submission via integrated platforms like the ZoetisDx portal.

For Kentucky veterinarians, having a partner like Zoetis Reference Laboratories means access to advanced testing that is critical for everything from pre-anesthetic screens and routine wellness checks to complex disease investigation. This is the expert-level resource your local vet uses to look deeper into your pet’s health.

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The Louisville branch of Zoetis Reference Laboratories is a world-class facility with features that benefit veterinarians and, indirectly, Kentucky pet owners seeking prompt and precise care:

• Strategic Location for Speed: Co-located at the UPS Healthcare Labport, its proximity to UPS Worldport minimizes transit time for samples, which is crucial for maintaining specimen integrity and achieving rapid turnaround times.
• Advanced Infrastructure: The new 32,000-square-foot facility is equipped with state-of-the-art technology, enabling the high-throughput processing of complex diagnostic tests with a focus on accuracy and consistency.
• Board-Certified Pathologist Support: The lab network provides access to board-certified anatomic and clinical pathologists and specialists across multiple disciplines, offering veterinarians expert medical insights and complimentary consultations on challenging cases.
• Integrated Diagnostics Ecosystem: The lab is part of the larger Zoetis Diagnostics portfolio, which allows for seamless integration with in-clinic analyzers (like Vetscan Imagyst®) and the ZoetisDx portal, providing veterinarians with a unified view of all patient diagnostic results.
• Focus on Timely Results: Many routine and common tests, such as CBCs, clinical chemistry panels, and basic urinalysis, are designed to deliver results on the same day received or by 8 AM the next day, a standard that facilitates faster clinical action.
• No-Contract Philosophy: Unlike some competitors, Zoetis Reference Laboratories often allows veterinarians to access their services without long-term contracts, providing flexibility for local practices in Kentucky to choose the diagnostic partner that best suits their needs.

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As a reference laboratory, Zoetis primarily serves veterinary professionals. For pet owners in Kentucky, all questions regarding your animal’s test results must be directed to your attending veterinarian, who ordered the tests. The customer service number is for veterinary clinic staff to order tests, request supplies, or discuss results.

• Address: 300 High Rise Dr, Louisville, KY 40213, USA
• Phone (Customer Service/Veterinary Use): (888) 965-9652
• Mobile Phone (Customer Service/Veterinary Use): +1 888-965-9652

Pet owners will not be able to obtain lab results directly from this facility due to patient privacy and the professional requirement for the veterinarian to interpret results within the context of the physical exam.

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For Kentucky veterinarians and the clients they serve, choosing a reference lab with the caliber of Zoetis is an investment in diagnostic confidence. What makes this Louisville-based lab a valuable resource is the sheer scale of its operation combined with its commitment to speed and scientific rigor.

In complex or critical situations, time is a crucial factor. The strategic positioning of the Louisville lab ensures that samples collected from your pet in a Kentucky clinic can be quickly transported, processed, and analyzed, with most routine results delivered exceptionally fast. This rapid turnaround is essential for diagnosing serious conditions, such as acute kidney failure or severe infection, allowing your local vet to initiate life-saving treatment without undue delay. The vast expertise available, supported by board-certified pathologists, means that even the most complex diagnostic cases—such as biopsies or difficult cytologies—are reviewed by world-class experts.

While the reviews indicate that the transition and customer service on the pet owner side may sometimes face challenges, particularly when owners attempt to bypass the established veterinary-client-patient relationship for information, the lab’s primary focus and strength lies in its B2B partnership with veterinary practices. The investment in the Louisville facility signifies a long-term commitment to advancing veterinary medicine in our region. When your local Kentucky vet chooses Zoetis Reference Labs, they are choosing a powerful partner in diagnostics, utilizing a state-of-the-art laboratory that puts cutting-edge science and comprehensive testing at the heart of your pet's care. For the health of your animal, having a world-class diagnostic hub right here in Kentucky is a powerful advantage.

Zoetis Reference Labs Louisville

300 High Rise Dr, Louisville, KY 40213, USA