Banfield Pet Hospital Introduce
For pet owners across the Louisville area and Jeffersontown community in Kentucky, having access to a reliable, full-service veterinary hospital is a critical component of responsible pet ownership. Banfield Pet Hospital, located on Taylorsville Road, aims to serve this need by offering a broad spectrum of veterinary services, from routine preventive care to complex surgical procedures and advanced diagnostics. Operating as a full-service animal hospital and veterinary pharmacy, this clinic is designed to be a comprehensive partner in your pet’s health journey, focusing on a proactive approach to wellness.
The cornerstone of their service model is the emphasis on preventive health, primarily through their signature Optimum Wellness Plans® (OWPs). These are not traditional pet insurance, but rather yearly packages of essential preventive care services, such as twice-yearly comprehensive physical exams, core vaccinations, and routine diagnostic testing. The plans are designed to help Kentucky pet parents manage the cost of routine care through monthly payments and often include added benefits like unlimited office visits and 24/7 access to veterinary advice via Pet Chat™. By encouraging regular, scheduled visits, Banfield seeks to detect health issues early, which can lead to better outcomes and potentially avoid more costly treatments down the road. The staff includes licensed veterinarians and a dedicated team, with an organizational commitment to providing a welcoming, LGBTQ+ friendly environment.
The Jeffersontown location of Banfield Pet Hospital is strategically situated for easy access for residents throughout Southeast Louisville, including the neighboring communities like Hurstbourne Acres and Watterson Woods. The hospital is located at:
- Address: 9012 Taylorsville Rd, Jeffersontown, KY 40299, USA
This hospital is deeply committed to ensuring an inclusive and accessible experience for all clients and their pets. The facility features a Wheelchair accessible entrance, dedicated Wheelchair accessible parking lot, and necessary interior amenities, including a Wheelchair accessible restroom and Wheelchair accessible seating. Furthermore, the hospital acknowledges the importance of inclusivity by providing a Gender-neutral restroom and maintaining an LGBTQ+ friendly atmosphere. To ensure that every pet receives the necessary attention and to manage the flow of patients, an Appointment is required, though Appointments are highly recommended to secure your desired time slot.
As a full-service animal hospital, Banfield provides a significantly wider range of care than vaccination-only clinics. The services are designed to cover a pet's health needs from puppyhood/kittenhood into their senior years. Key services available at this location include:
- Comprehensive Exams: Twice-yearly physical evaluations to proactively monitor health, which are included in their wellness plans.
- Vaccinations: All required and recommended core and non-core immunizations for dogs and cats.
- Parasite Control: Prescriptions and advice for the prevention and treatment of internal and external parasites.
- Coat and Skin Care Treatment: Diagnosis and treatment plans for common dermatological issues.
- Behavior Evaluation: Assessments to help pet owners address behavioral concerns.
- Nutrition Advice: Personalized guidance to ensure pets are on an optimal diet for their age and health status.
- Gastrointestinal Illness Diagnosis and Treatment: Care for digestive and stomach issues.
- Orthopedic Evaluation and Treatment: Diagnosis and management of issues affecting bones, joints, and muscles.
- Digital Radiography and Dental Digital X-ray: Advanced imaging services for internal organs, bones, and comprehensive dental health assessments.
- In-house Laboratory Diagnostics: Quick and efficient testing of blood, urine, and fecal samples for early detection of disease.
- General Dentistry: Professional dental cleanings and oral health maintenance.
- General Surgery: Including soft tissue procedures and essential surgeries like Spaying and Neutering.
The choice of a veterinary provider often comes down to the specific features that best align with a pet owner’s lifestyle and financial planning. Banfield Pet Hospital provides several compelling features, particularly for Kentucky pet parents committed to regular, preventive care:
- Optimum Wellness Plans® (OWPs): These plans offer a preventative health package paid through affordable monthly installments, including two annual comprehensive exams and all necessary vaccinations, making routine care financially predictable.
- Unlimited Office Visits: A key benefit of the OWPs is the unlimited scheduled office visits at no extra cost, encouraging pet owners to bring their pets in for concerns without worrying about an exam fee.
- 24/7 Pet Chat™ Access: All OWP members receive round-the-clock access to veterinary professionals for advice, providing peace of mind outside of business hours.
- Full-Service Capabilities: Unlike mobile or low-cost vaccination-only clinics, Banfield provides a wide spectrum of care, including advanced diagnostics (digital x-ray, in-house lab) and general surgery, allowing for greater continuity of care.
- Accessibility and Inclusivity: The hospital’s commitment to providing a fully accessible facility (including wheelchair accessibility) and an LGBTQ+ friendly environment ensures a welcoming experience for a diverse Jeffersontown community.
Kentucky pet owners interested in learning more about services, scheduling an appointment, or enrolling in an Optimum Wellness Plan can contact the Jeffersontown hospital directly:
- Phone: (502) 491-0036
- Address: 9012 Taylorsville Rd, Jeffersontown, KY 40299, USA
Banfield Pet Hospital in Jeffersontown is worth choosing for Kentucky pet owners who prioritize a proactive, long-term health strategy and appreciate predictable budgeting for routine care. The ability to access unlimited office visits and two comprehensive annual exams through the Optimum Wellness Plan is a significant advantage, promoting early detection of potential health issues. For many, the convenience of the monthly payment structure and the peace of mind offered by the 24/7 Pet Chat™ service are invaluable benefits. Furthermore, customers have praised the staff for their sensitivity and accommodating nature, particularly toward anxious pets and owner allergies.
However, potential clients should be aware of the business model's limitations and known customer experiences. The OWP is for preventive care and does not cover accidents, illnesses, or emergencies—a separate pet insurance policy would be needed for that. Customer feedback has occasionally highlighted concerns regarding the efficiency of service for highly anxious pets, and communication surrounding long appointment times for specific procedures like blood work. It is advisable for owners of anxious or complex-case pets to clearly communicate their animal’s needs and anxiety levels when scheduling to ensure the best possible experience. Despite this, for the pet parent seeking comprehensive, planned, and accessible preventive veterinary services in the Louisville area, Banfield Pet Hospital on Taylorsville Road offers a compelling model for maintaining their pet's long-term health.
Banfield Pet Hospital Services
Veterinarian
- Behavior evaluation
- Coat and skin care treatment
- Comprehensive exams
- Gastrointestinal illness diagnosis and treatment
- Nutrition advice
- Orthopedic evaluation and treatment
- Parasite control
- Vaccinations
- Dental digital x-ray
- Digital radiography
- In-house laboratory diagnostics
- General dentistry
- General surgery
- Spaying and neutering
Banfield Pet Hospital Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Gender-neutral restroom
- Restroom
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
9012 Taylorsville Rd, Jeffersontown, KY 40299, USA
Banfield Pet Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1Don't take your pet here! I took my cat here for blood work and she was there from 9:15-4 and they weren't even able to do anything! I got my cat from the humane society so she is anxious in a carrier. They tried to do blood work on her twice and said they tried to hold her down and they couldn't do it! I was so mad they kept her that long and couldn't even do anything. I mean she's not an aggressive cat and doesn't even have any teeth except nubs and one tooth. I don't understand how they couldn't do anything and I called and they didn't even tell me any of this or I would have picked her up. Traumatized for nothing!
September 30 · Sara PerkinsStaff are great! Always sensitive to the needs of my anxious Australian Shepard and accommodating to my personal cat allergy.
September 10 · Karen TharpTook my 8 year old kitty here for the first time today and had a great experience. The receptionist was very kind and every vet I spoke to was kind, thorough and understanding. I got an appointment quickly.When I was nervous about leaving my kitty there for her appointment, they assured me that she would be comfortable and in an area with no dogs so she would be calmer. They even had a TV to play cat TV for your babies while they're staying.Heavily recommend and will return in the future, thank you so much for taking good care of my Ella 💖
January 03 · Amber MarsdenWe are newbies to Banfield. We followed Dr. Corbett from our last vet. We are happy with the transition! The wait times are short, appointments are nearly always available within a few days AND everyone is welcoming! Dr Corbett and Ginger took great care of us! 🐾
December 11 · Lacy RauchI brought all 3 of my tiny pups in for a comprehensive 6 month exam. 13 lb Yorkie, 5 lb, 3lb chihuahuas. They are treated always with kindness and care. Never a bad moment or cross word. I feel very comfortable there and they always answer questions for me kindly.I love bringing my furbabies there plus my 2 cats and will continue to do so. They are all on optimum wellness plans.
June 27 · Donna Cordero
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